Customer reviews of Abpconcept

8,9 /10

Based on 2 216 published reviews

5 1 749 79% 4 146 7% 3 89 4% 2 68 3% 1 164 7%

Summary of reviews

Abpconcept consistently delivers reliable, fast shipping and careful craftsmanship across a range of bracelets and straps, with many reviews highlighting timely delivery, strong packaging, and products that align with or exceed descriptions. The stitching, finish, and overall build quality are repeatedly praised for precision and durability, and multiple customers note helpful, responsive service and flexibility in adapting or advising on fittings. A clear pattern is the breadth of products and the ease of ordering, with many mentions of a large selection and positive experiences returning or exchanging items when needed, underscoring overall reliability and customer support. Overall, customers celebrate the quality, speed, and breadth of offerings that make ABP Concept a trusted source for watch straps and accessories.

All reviews

Marcus C.

Published on 20/02/2019, 10:46 following a purchase from 20/02/2019

Ordered a watch strap with express delivery. Was told it had been shipped. Strap never arrived. Emailed several times and finally received a reply stating that I would be refunded express delivery and they would reship. Emailed countless times and tried calling. No reply. No strap. The order was placed over 3 months ago now!! If you must use these people ensure you pay by credit card so you stand half a chance of getting your money back if (when) they screw up and refuse to return any correspondence.

Niels L.

Published on 20/02/2019, 09:10 following a purchase from 20/02/2019

I bought a strap February the 4th.The strap was in stock so to receive it faster I paid for the FAST shipping 1-5 days.On February the 6. I got an email with a tracking number. 10 days later February 16th I received the strap! 12 days after I ordered and paid the strap.In the meantime I have sent 2 emails asking about what's going on! But NO REPLY.The strap quality is ok but the service sucks big time and I still haven't heard anything on why I have paid more for a fast shipment I didn't get ??????

Niels D.

Published on 15/02/2019, 18:54 following a purchase from 15/02/2019

I ordered a strap that was already in stock and I chose the fast shipping method 1-5 days.After 4 days I receive a email where it said it was ready to ship, now it has been 10 since I made the order and still no strap.I have tried to contact abp concept but no reply.The shipping agency tracking system is showing the strap is on it way.Very POOR response I'm not in any way satisfied with ABP CONCEPT

John R.

Published on 14/02/2019, 20:44 following a purchase from 14/02/2019

Ordering online from the US, the process was smooth as can be. The order was acknowledged immediately and fulfilled quickly. The delivery took only a few days and the product was just what I wanted. Overall, a very good experience!

J U.

Published on 09/02/2019, 16:13 following a purchase from 09/02/2019

Only part of my order was fulfilled. I ordered a black strap for my Rolex 214270 with a universal glide-lock clasp as I don't want to take my bracelet apart. However, only the strap arrived and no clasp in the package. So I now have to go through the hassle of returning everything and initiating a refund on my credit card. A very annoying and frustrating experience.

Julien P.

Published on 02/02/2019, 22:34 following a purchase from 02/02/2019

Excellent customer service. Quick delivery.

Carl A.

Published on 24/01/2019, 19:21 following a purchase from 24/01/2019

Excellent quality and quick delivery.

Nicolas

Published on 23/01/2019, 18:15 following a purchase from 23/01/2019

straps are great, exact fit and high qualityresponsive customer servicei had my straps custom made

Chs

Published on 21/01/2019, 10:31 following a purchase from 21/01/2019

Spectacular work product. I ordered from the US and there were some issues getting things done in a timely manner, but once I called they got things squared away immediately.

Remy

Published on 19/01/2019, 22:35 following a purchase from 19/01/2019

1 month to receive my order. 10 days after Christmas. Without a word of apology. No coupon. I will never return and do not recommend your site.

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James G.

Published on 19/01/2019, 09:40 following a purchase from 19/01/2019

Product received in good order,will continue to purchase in near future .. cheer

Published on 18/01/2019, 14:35 following a purchase from 18/01/2019

Great website, easy configuration of individual straps. Delivery time was many weeks. However, great products!

Published on 14/01/2019, 18:40 following a purchase from 14/01/2019

Great service, fast delivery, excellent quality.

David J.

Published on 14/01/2019, 09:27 following a purchase from 14/01/2019

Fantastic quality watch strap in alligator. Reasonably quick delivery without any delays in customs to USA. I needed an unusual size that was hard to find on other sites, but was no problem for ABP. I will definitely be ordering from ABP again if I want one of the best made straps in the world.

Stève H.

Published on 12/01/2019, 10:37 following a purchase from 12/01/2019

Bracelet delivered on time and well made. I was surprised by the color compared to the website. But I guess that's because of the light. Happy overall.

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Calvin

Published on 11/01/2019, 15:44 following a purchase from 11/01/2019

Order was shipped quickly. Packaging of products could be done a little better. I do understand that it helps keep costs down for the consumer. Asked a few questions through the email, however response was a little slow. Took 3 days to reply.

Mike M.

Published on 11/01/2019, 13:49 following a purchase from 11/01/2019

There are many straps available for my Panerai watch but ABP is one that matches the high end quality of the watch.

David L.

Published on 10/01/2019, 12:36 following a purchase from 10/01/2019

very professional and attentive to customer needs, top-notch sales service!

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Alban N.

Published on 09/01/2019, 14:27 following a purchase from 09/01/2019

Hello,Unfortunately I bought my bracelets during a period with a promotional code, but not being aware of it, I paid the full price.When I asked for the discount to be granted, I didn't even get an answer.On the other hand, the products are of very good quality.

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Modelabs -.

Published on 09/01/2019, 11:36 following a purchase from 09/01/2019

Very good transaction. Gas delivery and as usual, high quality products

André S.

Published on 04/01/2019, 15:44 following a purchase from 04/01/2019

Very useful website to define a made-to-measure watchband. The result corresponds to my expectations.

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Amy S.

Published on 04/01/2019, 13:41 following a purchase from 04/01/2019

Artisans will answer phones and walk you through process. They also pay close attention to catching mistakes in ordering custom straps.

Etienne A.

Published on 04/01/2019, 13:26 following a purchase from 04/01/2019

A little long in terms of lead time, but that's the price to pay for exceptional bracelets with a perfect finish. Having tested most high-end bracelet manufacturers, ABP really stands out: top quality.

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Cricri

Published on 29/12/2018, 22:23 following a purchase from 29/12/2018

Quality of the leather, choice of options, compliance with order specifications, delivery times and communication: everything was right for this first order. Admittedly, quality comes at a price, but as with B***tta's latest model, "price is forgotten, quality remains". If durability is anything to go by, I'm going to need new watches to be able to come back more regularly. I highly recommend it.

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Henrik S.

Published on 27/12/2018, 14:15 following a purchase from 27/12/2018

Splendid service. I'll wanted the strap to be similar to a OEM strap in colour and they picked the right skinn. I'll be back

Marc S.

Published on 26/12/2018, 14:29 following a purchase from 26/12/2018

Disappointing product, perfectible finish (badly distributed yellow paint).I'm not convinced that this product, an iphone XR shell fulfils its purpose, it seems too short at both ends of the device... A possible design flaw.

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Pascal B.

Published on 25/12/2018, 14:58 following a purchase from 25/12/2018

Answer time on e-mails is a little bit long sometimes. Asked for a picture of the complete hide- the configuration picture wasn't meaningful enough. Received some pictures of a great hide and ordered on this base- in the end I got a strap which was definitely different colour- nice too- but not what I ordered. I wrote a email to ask if they took the wrong hide- the answer was, that the colour on this specification changed some months ago!? So why did I get pictures of a hide/colour that wasn't nearly the same for months???

Watchguy

Published on 25/12/2018, 09:44 following a purchase from 25/12/2018

ABP was responsive and helpful. They have an astounding array of hides to chose from. When the strap arrived it was gorgeous! I'm already thinking about my next band!

Steven A.

Published on 22/12/2018, 22:19 following a purchase from 22/12/2018

These people make beautiful straps. Don't hesitate to buy one!

Monsieur B.

Published on 21/12/2018, 15:22 following a purchase from 21/12/2018

Excellent service and product quality

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Alain L.

Published on 18/12/2018, 09:14 following a purchase from 18/12/2018

ABP being French,I write to you in French,why 1 star,ABP did not respect its engagements,delivery 1 month instead of 10 days,the sold bracelet cannot adapt to the Hermés buckle,ABP sold me pistons not adaptable on the watch,the price of this bracelet 215 is not justified,on receipt of this bracelet no invoice,only a delivery note,according to their e-mail,I was to be compensated,to date no compensation,I leave it to you to register my dissatisfaction.Kind regards.A.Lemaître

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Brian B.

Published on 16/12/2018, 09:18 following a purchase from 16/12/2018

I ordered three classic alligator straps--one brown and two black. One of the black straps has a noticeably more glossy finish, and a different buckle (i.e. different buckle design that the other two straps, and different than shown on the ABP website).

Marc D.

Published on 14/12/2018, 13:28 following a purchase from 14/12/2018

I have bought a number of watch straps from ABP and have always found them excellent quality and as described.

David M.

Published on 13/12/2018, 16:45 following a purchase from 13/12/2018

Very high quality products! Swift shipping to the states. I purchased a card holder and the price was excellent. Quality is among the best.

Peeceebee

Published on 10/12/2018, 22:22 following a purchase from 10/12/2018

I have been buying straps from ABP both at physical store in Paris and online and so far they never disappoint.

Thomas E.

Published on 08/12/2018, 16:24 following a purchase from 08/12/2018

The strap was amazing As soon as I received it I ordered another !!Good quality low price

Robert C.

Published on 07/12/2018, 19:40 following a purchase from 07/12/2018

ABP are experts at producing very high quality watch straps that fit beautifully and look beautiful. ABP also care about the customer with great attention and service. I am writing this after coming back to ABP after a gap of more than 5 years to find they are even better than I remember.

Sonia V.

Published on 07/12/2018, 12:25 following a purchase from 07/12/2018

it's very nice concept, very good choice and very good job

H D.

Published on 07/12/2018, 10:38 following a purchase from 07/12/2018

As always, the service I've received has been excellent. There was a slight problem with a previous order that was rectified with this order: my old strap was replaced free of charge thanks to M. Damien.

Nico

Published on 04/12/2018, 21:24 following a purchase from 04/12/2018

Very bad quality for this rubber bracelet broken after only 4 months ... luckyly I saved my Rolex which dropped on the floor !!!!!