Customer reviews of Abpconcept

There are many straps available for my Panerai watch but ABP is one that matches the high end quality of the watch.

very professional and attentive to customer needs, top-notch sales service!

Hello,Unfortunately I bought my bracelets during a period with a promotional code, but not being aware of it, I paid the full price.When I asked for the discount to be granted, I didn't even get an answer.On the other hand, the products are of very good quality.

Very good transaction. Gas delivery and as usual, high quality products

Very useful website to define a made-to-measure watchband. The result corresponds to my expectations.

Artisans will answer phones and walk you through process. They also pay close attention to catching mistakes in ordering custom straps.

A little long in terms of lead time, but that's the price to pay for exceptional bracelets with a perfect finish. Having tested most high-end bracelet manufacturers, ABP really stands out: top quality.

Quality of the leather, choice of options, compliance with order specifications, delivery times and communication: everything was right for this first order. Admittedly, quality comes at a price, but as with B***tta's latest model, "price is forgotten, quality remains". If durability is anything to go by, I'm going to need new watches to be able to come back more regularly. I highly recommend it.

Splendid service. I'll wanted the strap to be similar to a OEM strap in colour and they picked the right skinn. I'll be back

Disappointing product, perfectible finish (badly distributed yellow paint).I'm not convinced that this product, an iphone XR shell fulfils its purpose, it seems too short at both ends of the device... A possible design flaw.

Answer time on e-mails is a little bit long sometimes. Asked for a picture of the complete hide- the configuration picture wasn't meaningful enough. Received some pictures of a great hide and ordered on this base- in the end I got a strap which was definitely different colour- nice too- but not what I ordered. I wrote a email to ask if they took the wrong hide- the answer was, that the colour on this specification changed some months ago!? So why did I get pictures of a hide/colour that wasn't nearly the same for months???

ABP was responsive and helpful. They have an astounding array of hides to chose from. When the strap arrived it was gorgeous! I'm already thinking about my next band!

These people make beautiful straps. Don't hesitate to buy one!

Excellent service and product quality

ABP being French,I write to you in French,why 1 star,ABP did not respect its engagements,delivery 1 month instead of 10 days,the sold bracelet cannot adapt to the Hermés buckle,ABP sold me pistons not adaptable on the watch,the price of this bracelet 215 is not justified,on receipt of this bracelet no invoice,only a delivery note,according to their e-mail,I was to be compensated,to date no compensation,I leave it to you to register my dissatisfaction.Kind regards.A.Lemaître

I ordered three classic alligator straps--one brown and two black. One of the black straps has a noticeably more glossy finish, and a different buckle (i.e. different buckle design that the other two straps, and different than shown on the ABP website).

I have bought a number of watch straps from ABP and have always found them excellent quality and as described.

Very high quality products! Swift shipping to the states. I purchased a card holder and the price was excellent. Quality is among the best.

I have been buying straps from ABP both at physical store in Paris and online and so far they never disappoint.

The strap was amazing As soon as I received it I ordered another !!Good quality low price

ABP are experts at producing very high quality watch straps that fit beautifully and look beautiful. ABP also care about the customer with great attention and service. I am writing this after coming back to ABP after a gap of more than 5 years to find they are even better than I remember.

it's very nice concept, very good choice and very good job

As always, the service I've received has been excellent. There was a slight problem with a previous order that was rectified with this order: my old strap was replaced free of charge thanks to M. Damien.

Very bad quality for this rubber bracelet broken after only 4 months ... luckyly I saved my Rolex which dropped on the floor !!!!!

Sent an e-mail for advice prior to placing an order. Received friendly message containing helpful guidance.

Great communication. Damien really knows his stuff and helped make sure my order was exactly right.

I purchased a couple of straps from ABP Concept. Their straps are well made and very comfortable. The online purchase experience is easy and they have both "budget" priced straps and straps out of my budget. I recommend them for any likes quality craftsmanship.

Top quality leathers, the finest craftsmanship and the best customer service. Couldn't be more satisfied.

I designed a new watchband for a vintage watch that did not conform to the standard measurements of today's watch bands and used ABP Concept's website to go step by step and design a band that fit the odd-sized lugs on my watch. Once it arrived, it was exactly as I had ordered and was perfect in all ways. I'd do the same thing again with them when the time comes.

Really good, you just need to know that they can make 10 days before sending your item because they need to craft it

Made-to-measure bracelet in the dimensions requested and beautifully crafted as usual.

Best Watchstraps in the world! ABP Watchstraps, individually designed, exactly matching in shape, material, colors, style and size are the coronation to any nice timepiece.

Good responsiveness to stock problems.

The bracelet is much too thin

Have bought 2 watch straps from ABP

Lovely product.Great Communication and follow through.Will shop again and recommend to others.

I received a watch band that is too large. I have tried to contact Abp Concept 5 times via email and their Contact Us page on their site with no response. I have no idea how to get a response from ABP Concept to correct the situation. I have received an email, I am exchanging the product.

An excellent store, with a highly professional team who get involved and look for the best solution to satisfy you as if you were physically in their store! The products are of the highest quality, and your precious timepiece will have an inimitable look all its own, with a bracelet made from top-of-the-range materials.

The leather is soft and is molding nicely to my wrist. The clasp is good quality as well. I love how the leather is black on the inside as well. It looks beautiful on my Datejust

The strap configuration system and the choices are excellent. ...but the system never lets you order. Tried several times with different browsers, after the final step you end up on the home page with an empty cart and no order.I liked the strap I made, so I tried again and made a PDF with the configuration –no problem with the excellent tool. …and then I tried ordering by email. No reply. Tried again. No reply for days. Tried again, got some replies.... to make things short: It took another few days of waiting and asking for info before I got a nice reply and useful improvement to my design …blabla… same difficulties with the payment link Finally got payment done.No information on the status after the estimated delivery time was over a few days... request by email... no reaction... few days later: the strap arrived and I love it :) Final small disappointment is I never got the discount for registering on their page, which I did before my order. They somehow missed it too, when I asked for it by email – a little late after paying the full amount – you may guess it: no reply Note that I wrote in English, not French