Customer reviews of boutique-malakoff.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 896 published reviews

Summary of reviews

The store consistently delivers on-time orders with careful presentation and fast, reliable delivery, often including small thoughtful gifts such as chocolate samples that delight recipients. Product quality is repeatedly praised across reviews, with many noting delicious chocolates, consistent taste, and the ability to please both children and adults. Customer service and reliability shine through in phrases about excellent service, attentive follow-up, and expressions of appreciation for gifts and samples, as well as the wide range of choices and the absence of palm oil in selections. The overall experience is described as satisfying and dependable, with several mentions of returning shoppers and repeated positive impressions of the site and products.

All reviews

S
Sebastien F.
Rating: 5 out of 5
following a purchase from 22/02/2026
Delivery as expected, some samples offered. all ok
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Response from boutique-malakoff.fr
Hello Sebastien,

We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to learn that you appreciated the delivery and the samples offered. Your satisfaction is our priority, and we hope to have the pleasure of serving you again very soon on boutique-malakoff.fr.

Best regards,
The MALAKOFF & Cie team
R
Ragot-Catrice Geraldine R.
Rating: 5 out of 5
following a purchase from 26/02/2026
Fast and efficient.
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Response from boutique-malakoff.fr
Hello Mrs. Ragot-Catrice Géraldine,

We sincerely thank you for your positive review. We are delighted to learn that you found our service fast and efficient. Your satisfaction is our priority, and we are happy to have met your expectations. We look forward to serving you again on our site boutique-malakoff.fr.

Best regards,
The MALAKOFF & Cie team
P
Philippe C.
Rating: 5 out of 5
following a purchase from 15/02/2026
Always on top!
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Response from boutique-malakoff.fr
Dear Philippe,

We warmly thank you for your flattering review and your rating of 5/5! It is a pleasure to know that you are satisfied with our services. Your trust motivates us to continue offering you the best. Don't hesitate to come back to see us, we will be happy to welcome you again.

Best regards,
The MALAKOFF & Cie team
D
Dominique I.
Rating: 2 out of 5
following a purchase from 11/01/2026
It's not the same taste as before. The packaging is much less sophisticated.
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P
Patrick Pierre S.
Rating: 5 out of 5
following a purchase from 16/02/2026
Hello. Thank you for your perfect service as well as for your excellent products. See you very soon!
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Response from boutique-malakoff.fr
Hello Mr. Pierre,

We warmly thank you for your flattering review and are delighted to learn that our products and services met your expectations. We look forward to seeing you again very soon on our site!
Best regards,
The MALAKOFF & Cie team
C
Clementy Jacques C.
Rating: 4 out of 5
following a purchase from 11/02/2026
Excellent
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Response from boutique-malakoff.fr
Dear CLEMENTY JACQUES,

Thank you very much for your positive feedback and your rating of 4/5! We are delighted to hear that you had an excellent experience on our site. Your satisfaction is our priority and we hope to see you again soon on boutique-malakoff.fr.

Best regards,
The MALAKOFF & Cie team
C
Christophe D.
Rating: 5 out of 5
following a purchase from 13/02/2026
Satisfied as with my first order.
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Response from boutique-malakoff.fr
Dear Christophe,

We warmly thank you for your positive feedback and are pleased to learn that you are still satisfied with our services. Your loyalty is greatly appreciated, and we hope to have the pleasure of welcoming you again soon on our site boutique-malakoff.fr.

Best regards,
The MALAKOFF & Cie team
J
Jean J.
Rating: 5 out of 5
following a purchase from 28/01/2026
Top notch, thank you very much
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Response from boutique-malakoff.fr
Hello Jean,

Thank you very much for your flattering feedback! We are delighted that you had a positive experience on our site. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best.

See you soon on boutique-malakoff.fr !

Best regards,
The MALAKOFF & Cie team
G
Gérard M.
Rating: 5 out of 5
following a purchase from 25/01/2026
good products delivered on time
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Response from boutique-malakoff.fr
Hello Gérard,

We sincerely thank you for your positive review and are delighted that you were satisfied with our products as well as the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The MALAKOFF & Cie team
G
Gerard L.
Rating: 5 out of 5
following a purchase from 26/01/2026
superb products as usual.
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Response from boutique-malakoff.fr
Hello Gérard,

Thank you very much for your positive feedback! We are delighted that you like our products and that you are satisfied with your experience on our site. We look forward to seeing you soon at boutique-malakoff.fr!

Best regards,
The MALAKOFF & Cie team
P
Philippe C.
Rating: 5 out of 5
following a purchase from 27/01/2026
Very well quick reception
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Response from boutique-malakoff.fr
We sincerely thank you for your positive feedback, Philippe. We are delighted to hear that you appreciated the speed of our service. Your satisfaction is our priority and we hope to see you again soon on our site!
Best regards,
The MALAKOFF & Cie team
C
Cecile R.
Rating: 5 out of 5
following a purchase from 27/01/2026
Perfect and still so good !!
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Response from boutique-malakoff.fr
Hello Cécile,

A big thank you for your review! We are delighted that you found our site perfect and that you still like our products so much. Your satisfaction is our priority!

See you soon on boutique-malakoff.fr!

Best regards,
The MALAKOFF & Cie team
I
Isa M.
Rating: 5 out of 5
following a purchase from 13/01/2026
Delicious !!!!!
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Response from boutique-malakoff.fr
Hello Isa,

Thank you very much for your flattering review! We are delighted that you liked our products. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The MALAKOFF & Cie team
S
Serge B.
Rating: 5 out of 5
following a purchase from 22/01/2026
I am happy with the product and the speed of delivery.
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Response from boutique-malakoff.fr
Dear Serge,

We sincerely thank you for your positive feedback and for the 5-star rating. We are delighted that our product met your expectations and that the speed of delivery was satisfactory. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The MALAKOFF & Cie team
M
Marie E.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very very good products that I discovered at the Christmas market at home
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Response from boutique-malakoff.fr
Hello Marie,

Thank you so much for your warm review and your perfect rating! We are delighted to hear that you appreciate our products, especially those you discovered at the Christmas market. Your satisfaction is our greatest reward. We look forward to seeing you again soon on our site!

Best regards,
The MALAKOFF & Cie team
J
Jean-François R.
Rating: 5 out of 5
following a purchase from 18/01/2026
Perfect!
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Response from boutique-malakoff.fr
Hello Jean-François,

Thank you very much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority. See you soon on boutique-malakoff.fr !

Best regards,
The MALAKOFF & Cie team
S
Steve B.
Rating: 5 out of 5
following a purchase from 14/12/2025
top delivery, on time
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Response from boutique-malakoff.fr
Hello Steve,

We sincerely thank you for your excellent rating of 5/5 and for your positive feedback on the delivery. We are delighted to hear that you received your order within the specified time and we remain at your disposal for any other requests.

Best regards,
The MALAKOFF & Cie team
C
Carole C.
Rating: 5 out of 5
following a purchase from 11/01/2026
Fast and careful delivery. And always a little attention with some chocolates offered.
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Response from boutique-malakoff.fr
Dear Carole,

Thank you very much for your warm review! We are delighted that you appreciated the speed of our delivery and the little attentions we love to offer our customers. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The MALAKOFF & Cie team
Y
Yvan P.
Rating: 5 out of 5
following a purchase from 06/01/2026
Nothing to report
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Response from boutique-malakoff.fr
Hello Yvan,

Thank you very much for your feedback! We are delighted to know that you are satisfied with our site. If you have any suggestions or comments to improve your experience, please feel free to let us know.

See you soon in our store!
Best regards,
The MALAKOFF & Cie team
D
Didier D.
Rating: 5 out of 5
following a purchase from 17/12/2025
Delicious as always
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Response from boutique-malakoff.fr
Hello Didier,

We sincerely thank you for your flattering review and for your rating of 5/5. We are delighted to know that our products bring you satisfaction and that you always find them so delicious. Your loyalty encourages us to continue offering you the best. We look forward to seeing you soon on our site!

Best regards,
The MALAKOFF & Cie team
G
Gilles M.
Rating: 5 out of 5
following a purchase from 17/12/2025
......
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Response from boutique-malakoff.fr
Hello Gilles,

Thank you very much for your 5/5 review on our site "boutique-malakoff.fr". We are delighted that your experience was positive! Your satisfaction is our priority, and your feedback motivates our team to always improve.

See you soon in our store!

Best regards,
The MALAKOFF & Cie team
M
Marie D.
Rating: 5 out of 5
following a purchase from 08/01/2026
I love these chocolates, I recommend!!
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Response from boutique-malakoff.fr
Dear Marie,

Thank you so much for your flattering review! We are delighted to learn that you enjoy our chocolates so much. Your recommendation touches us and motivates us to continue offering you the best. See you soon on boutique-malakoff.fr!

Best regards,
The MALAKOFF & Cie team
B
Blandine B.
Rating: 5 out of 5
following a purchase from 23/12/2025
Quality and delicious products
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Response from boutique-malakoff.fr
Dear Blandine,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to know that our products have satisfied you with their quality and taste. Your satisfaction is our best reward and we hope to see you again soon in our online store.
Best regards,
The MALAKOFF & Cie team
P
Polina H.
Rating: 5 out of 5
following a purchase from 04/01/2026
perfect!
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Response from boutique-malakoff.fr
Dear Polina,

We warmly thank you for your flattering review and your rating of 5/5! We are delighted to learn that your experience on our site boutique-malakoff.fr was perfect. Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
Best regards,
The MALAKOFF & Cie team
C
Cecile B.
Rating: 5 out of 5
following a purchase from 21/12/2025
very good
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Response from boutique-malakoff.fr
Dear Cécile,

We wish you a wonderful year 2026.
We sincerely thank you for your positive feedback and your 5-star rating. We are delighted to hear that you are satisfied with your experience on our site. Please feel free to come back to us for your future purchases, we will always be happy to serve you.

Best regards,
The MALAKOFF & Cie team
G
Guylaine F.
Rating: 5 out of 5
following a purchase from 19/12/2025
always very good products
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Response from boutique-malakoff.fr
Hello Guylaine,

We wish you a wonderful year 2026.
A big thank you for your warm feedback and your perfect rating! We are delighted to know that our products always satisfy you. Your trust motivates us to continue offering the best. See you soon on our site!

Best regards, The MALAKOFF & Cie team
P
Patrick G.
Rating: 5 out of 5
following a purchase from 19/12/2025
order compliant and received quickly
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Response from boutique-malakoff.fr
Hello Patrick,

We wish you a wonderful year 2026.
We sincerely thank you for your flattering review and are delighted to learn that your order met your expectations and was delivered quickly. Your satisfaction is our priority, and we hope to see you soon on our site for new shopping experiences.

Best regards, The MALAKOFF & Cie team
C
Christophe S.
Rating: 5 out of 5
following a purchase from 14/12/2025
Products of excellent quality and delivery as promised
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Response from boutique-malakoff.fr
Hello Christophe,

We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you are satisfied with the quality of our products as well as the compliance of the delivery. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again on our site!

Best regards,
The MALAKOFF & Cie team
C
Claudine A.
Rating: 5 out of 5
following a purchase from 14/12/2025
Excellent quality
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Response from boutique-malakoff.fr
Dear Claudine,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that you are satisfied with the quality of our products. Your satisfaction is our priority, and your feedback motivates us to continue offering the best to our customers. We look forward to seeing you again on our site!

Best regards,
The MALAKOFF & Cie team
V
Valerie G.
Rating: 4 out of 5
following a purchase from 18/12/2025
Excellent chocolates
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Response from boutique-malakoff.fr
Dear Valérie,

Thank you very much for your positive feedback and for taking the time to share your experience on our site. We are delighted that you enjoyed our chocolates and hope to see you again soon at boutique-malakoff.fr. Please feel free to share your suggestions so that we can continue to improve to achieve 5/5.

Best regards,
The MALAKOFF & Cie team
G
Gaelle Z.
Rating: 5 out of 5
following a purchase from 16/12/2025
Still just as great
Translated reviews
Response from boutique-malakoff.fr
Dear Gaelle, we sincerely thank you for your flattering review and your perfect score of 5/5. It is a real pleasure to know that you are satisfied with our services and the quality of our site. We hope to continue to provide you with an equally pleasant experience!
Best regards, The MALAKOFF & Cie team
P
Philippe R.
Rating: 5 out of 5
following a purchase from 12/12/2025
Thank you for reviving the brand! Also excellent follow-up, order, delivery,
Translated reviews
Response from boutique-malakoff.fr
Dear Philippe,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that our commitment to reviving the brand resonated with you. It is a pleasure to know that you appreciated the follow-up on your order as well as the delivery. Your satisfaction is our priority, and we hope to see you soon on boutique-malakoff.fr!

Best regards,
The MALAKOFF & Cie team
K
Karel F.
Rating: 5 out of 5
following a purchase from 11/12/2025
Your chocolates are still just as good. A discovery last year during a New Year in your region. Now I order online. Possibility to expand the sugar-free range (e.g.: spread....)? Being diabetic and probably not the only one who loves your products.
Translated reviews
Response from boutique-malakoff.fr
Hello Karel,

Thank you very much for your flattering review and for your loyalty to our shop! We are delighted that you appreciate our chocolates. Your suggestion to expand our sugar-free range is very relevant, and we will certainly consider it. We want to offer options that suit all our customers, including those with specific needs. We look forward to seeing you again on our site!

Best regards,
The MALAKOFF & Cie team
J
Joelle L.
Rating: 5 out of 5
following a purchase from 14/12/2025
very serious shop, thank you for the chocolate samples.
Translated reviews
Response from boutique-malakoff.fr
Dear Joelle, we sincerely thank you for your flattering review and are delighted that you enjoyed our chocolate samples. Your satisfaction is our priority, and we hope to see you soon on our site for new gourmet discoveries.
Best regards, The MALAKOFF & Cie team
D
Denis C.
Rating: 5 out of 5
following a purchase from 13/12/2025
Excellent chocolates. A bit of a madeleine de Proust from college recreations long ago.
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Response from boutique-malakoff.fr
Dear Denis, we sincerely thank you for your flattering review and are delighted to learn that our chocolates remind you of such precious memories! Your satisfaction is our greatest reward and we hope to continue to introduce you to new flavors. We look forward to welcoming you back to our site! Best regards, The MALAKOFF & Cie team
A
Alain F.
Rating: 5 out of 5
following a purchase from 14/12/2025
However, it should be specified on your site that shipping costs are free from €65, especially when you apply a discount.
Translated reviews
Response from boutique-malakoff.fr
Hello Alain, we sincerely thank you for your review and your rating of 5/5. Your suggestion regarding the accuracy of delivery charges is very relevant and we will consider it to improve our customers' experience. Please do not hesitate to get back to us if you have any other comments or questions. Best regards, The MALAKOFF & Cie team
G
Guy B.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very well received, very satisfied, thank you very much.
Translated reviews
Response from boutique-malakoff.fr
Hello Guy,

Thank you very much for your positive feedback! We are delighted to hear that you were well received and that you are satisfied with your experience on our site. Your support encourages us to continue providing the best possible service.

See you soon on boutique-malakoff.fr !

Best regards,
The MALAKOFF & Cie team
F
Francoise C.
Rating: 5 out of 5
following a purchase from 11/12/2025
Chocolates well protected Fast shipping Very satisfied! Thank you
Translated reviews
Response from boutique-malakoff.fr
Madame Françoise, we warmly thank you for your flattering review. We are delighted to learn that you appreciated the protection of our chocolates and the speed of shipping. Your satisfaction is our priority, and we hope to see you again soon on our site! Best regards, The MALAKOFF & Cie team
M
Mylene R.
Rating: 5 out of 5
following a purchase from 09/12/2025
Still just as good!!!!!!!!!!!!!!!!!!!!!!!!
Translated reviews
Response from boutique-malakoff.fr
Dear Mylène,

We sincerely thank you for your glowing review and your perfect score of 5/5. Your satisfaction is our priority and we are delighted to know that you appreciate our products. We look forward to seeing you soon on our site! Best regards, The MALAKOFF & Cie team