The store consistently delivers on-time orders with careful presentation and fast, reliable delivery, often including small thoughtful gifts such as chocolate samples that delight recipients. Product quality is repeatedly praised across reviews, with many noting delicious chocolates, consistent taste, and the ability to please both children and adults. Customer service and reliability shine through in phrases about excellent service, attentive follow-up, and expressions of appreciation for gifts and samples, as well as the wide range of choices and the absence of palm oil in selections. The overall experience is described as satisfying and dependable, with several mentions of returning shoppers and repeated positive impressions of the site and products.
All reviews
M
Marie Christine P.
Rating: 5 out of 5
following a purchase from 19/01/2025
Very quick delivery. The quality of the products is not unknown to me, as I own a house in Banassac and visit you very often when I'm away.
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Response from boutique-malakoff.fr
Dear Marie Christine,
We would like to thank you sincerely for your glowing review and for your loyalty! We are delighted to hear that you appreciate the speed with which we receive your orders and the quality of our products. It's always a pleasure to welcome you to Banassac. See you soon on our site!
Best regards,
The MALAKOFF & Cie team
V
Veronique B.
Rating: 5 out of 5
following a purchase from 18/01/2025
The order, the products, the delivery all went well.
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Response from boutique-malakoff.fr
Dear Véronique,
We would like to thank you sincerely for your glowing review and your perfect 5/5 rating. We are delighted to hear that your experience on our boutique-malakoff.fr site was satisfactory, from ordering to delivery. Your satisfaction is our priority, and your feedback encourages us to continue offering a quality service. We look forward to seeing you soon!
Sincerely yours
The MALAKOFF & Cie team
B
Beatrice R.
Rating: 5 out of 5
following a purchase from 19/01/2025
Perfect and fast
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Response from boutique-malakoff.fr
Dear Beatrice,
We would like to thank you warmly for your glowing review and your 5/5 rating. We are delighted that you found our services to be perfect and fast. Your satisfaction is our priority and your positive feedback encourages us to continue offering the best to our customers. We look forward to welcoming you back to our site!
Sincerely yours
The MALAKOFF & Cie team
C
Camille E.
Rating: 5 out of 5
following a purchase from 10/01/2025
Your spreads are delicious! I even buy some for my adult children who no longer live with me.
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Response from boutique-malakoff.fr
Hello Camille,
We'd like to thank you sincerely for your glowing review and your perfect 5/5 rating! It's a real pleasure to know that our spreads delight even your grown-up children. We hope to see you back on our site soon!
E
Emmanuelle C.
Rating: 5 out of 5
following a purchase from 08/01/2025
Fast shipping and great products that bring back childhood memories.
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Response from boutique-malakoff.fr
Dear Emmanuelle,
We would like to thank you warmly for your glowing review and the perfect score you gave us. We're delighted to hear that our products bring back childhood memories and that you're satisfied with the speed of our shipments. Your satisfaction is our greatest reward, and we hope to see you soon in our store.
Best regards,
The MALAKOFF & Cie team
J
Jean Paul F.
Rating: 5 out of 5
following a purchase from 02/01/2025
Product description corresponds perfectly to that delivered. Quick response to order. Careful packaging. Fast delivery. Thank you Fast delivery
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Response from boutique-malakoff.fr
Dear Jean Paul, we would like to thank you sincerely for your glowing review and for the 5/5 rating you gave us. We're delighted to hear that our product descriptions and fast service have met your expectations. Your satisfaction is our priority, and we hope to see you back on our site soon!
R
Romain A.
Rating: 5 out of 5
following a purchase from 04/01/2025
Excellent product
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback on our site, it makes us very happy. We are delighted that you enjoyed our product. Don't hesitate to come back to us if you need anything. Thanks again and have a nice day!
K
Karine T.
Rating: 5 out of 5
following a purchase from 18/12/2024
I'm a fan. Very responsive service and delicious products as usual. I love it and highly recommend it.
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Response from boutique-malakoff.fr
Dear Karine,
Thank you so much for your warm review and perfect note! We're delighted to know that you appreciate our service and our products. Your satisfaction is our priority. See you soon on our website!
Best regards,
The MALAKOFF & Cie team
C
Carole M.
Rating: 5 out of 5
following a purchase from 21/12/2024
Excellent!
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback on our website! We are delighted that you enjoyed your experience with us. Please don't hesitate to contact us if you have any questions or comments. We're here to help!
F
Francoise C.
Rating: 5 out of 5
following a purchase from 20/12/2024
impeccable parcel!
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback on our boutique-malakoff.fr website! We are delighted that your package arrived in perfect condition. We make it a point of honour to pack our products carefully to ensure that they arrive safely. Don't hesitate to come back to us if you need any other items. Have a nice day!
J
Josette G.
Rating: 5 out of 5
following a purchase from 19/12/2024
I am very satisfied with the products and shipping.
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Response from boutique-malakoff.fr
Hello JOSETTE, thank you very much for your positive feedback! We do our utmost to offer you quality products and to deliver as quickly as possible. See you soon on boutique-malakoff.fr!
T
Thierry S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Top! 👍👍👍
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Response from boutique-malakoff.fr
Hello THIERRY, thank you very much for your positive review of our boutique-malakoff.fr website! We're delighted that you found what you were looking for. Don't hesitate to come back for other purchases and to share your experience with your friends and family. Thanks again and have a nice day!
E
Evelyne M.
Rating: 5 out of 5
following a purchase from 24/11/2024
Product conforms to order and expectations
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Response from boutique-malakoff.fr
Thank you for your positive feedback on our site, EVELYNE. We are delighted to have been able to meet your expectations and hope to see you soon on boutique-malakoff.fr. Thank you for your 5/5 rating!
V
Vincent P.
Rating: 5 out of 5
following a purchase from 17/12/2024
Super
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback, VINCENT. We are delighted that you enjoyed your experience on our site. Please don't hesitate to contact us if you need help with your next order. Thanks again for your trust and support!
J
Josselin J.
Rating: 5 out of 5
following a purchase from 19/12/2024
Very happy with my order. Responsive customer service and delicious products. Thank you
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback, JOSSELIN. We are delighted to hear that you are happy with your order and our responsive customer service. We look forward to continuing to delight you with our delicious products. See you soon on our boutique-malakoff.fr website!
J
Jacques T.
Rating: 5 out of 5
following a purchase from 19/12/2024
Always a pleasure. I recommend it.
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback, Jacques! We're delighted to hear you're enjoying our store. We'll do our best to keep you satisfied. Thanks again and see you soon on boutique-malakoff.fr!
L
Lisa M.
Rating: 5 out of 5
following a purchase from 19/12/2024
Fast delivery, very good products
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Response from boutique-malakoff.fr
Thank you for your positive review, LISA! We're delighted you enjoyed our fast delivery service and quality products. Thank you for trusting us and taking the time to leave us a review. We hope to see you soon on our boutique-malakoff.fr website!
M
Marlene S.
Rating: 5 out of 5
following a purchase from 18/12/2024
Order arrived very quickly and on time. The products are as delicious as ever for the holidays!
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Response from boutique-malakoff.fr
Hello Marlene, thank you for your positive feedback on our boutique-malakoff.fr website. We're delighted to hear that your order arrived quickly and correctly, and above all that our products meet your expectations for the holidays. We hope to see you soon on our online boutique. Thanks again and have a nice day!
L
Laura V.
Rating: 5 out of 5
following a purchase from 17/12/2024
Fast delivery, quality chocolate.
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Response from boutique-malakoff.fr
Hello Laura, thank you for your positive feedback on our boutique-malakoff.fr website. We are delighted that you appreciated our fast delivery service and the quality of our chocolates. We hope to see you soon on our site for new gourmet orders. Best regards.
S
Serge Z.
Rating: 5 out of 5
following a purchase from 17/12/2024
Product and delivery up to my expectations
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Response from boutique-malakoff.fr
Good evening SERGE,
We are delighted to know that your experience on our website boutique-malakoff.fr was satisfactory. We take great pride in providing a quality service to our customers and are pleased to know that you were fully satisfied with both our product and our delivery service.
We look forward to seeing you again on our site!
Best regards,
The boutique-malakoff.fr team.
N
Nicolas G.
Rating: 5 out of 5
following a purchase from 17/12/2024
Perfect. Fast delivery. Very well packaged. Excellent products.
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Response from boutique-malakoff.fr
I'm delighted that your experience with our boutique-malakoff.fr website has been a pleasant one, Nicolas. We make it a point of honor to offer quality service and fast delivery to satisfy our customers. We look forward to welcoming you back to our online store. Thank you for your trust and your positive feedback.
J
Jean Luc B.
Rating: 5 out of 5
following a purchase from 17/12/2024
order delivery product quality everything perfect happy holidays
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Response from boutique-malakoff.fr
Thank you very much for your positive review of our boutique-malakoff.fr website! We are delighted that you are satisfied with your order and the quality of our products. We wish you happy holidays too!
J
Joelle L.
Rating: 5 out of 5
following a purchase from 15/12/2024
Nothing to say, very serious company, order in due time, thank you. Very good chocolates. Samples were a plus.
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Response from boutique-malakoff.fr
Hello JOELLE, thank you very much for your positive comment on our boutique-malakoff.fr website! We're delighted that your order lived up to your expectations and that you enjoyed our chocolates. We hope to see you soon on our online boutique. Have a nice day!
Y
Yann V.
Rating: 5 out of 5
following a purchase from 14/12/2024
The shipment was fast, the packaging was perfect and the little surprise of a few chocolates is always a pleasure. Thank you
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Response from boutique-malakoff.fr
Thank you very much for your positive review of our boutique-malakoff.fr website, YANN! We are delighted that you appreciated the speed of our shipment and our careful packaging. We're also pleased that the chocolates were a pleasant surprise for you. Thank you again for your trust and loyalty. We hope to see you soon on our site!
V
Valerie G.
Rating: 5 out of 5
following a purchase from 14/12/2024
Well-detailed site
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Response from boutique-malakoff.fr
Thank you VALERIE for your positive feedback on our website. We are delighted that you appreciated its clarity and detailed content. We hope to see you soon on boutique-malakoff.fr. Best regards.
S
Stephanie L.
Rating: 2 out of 5
following a purchase from 11/12/2024
A little disappointed though: the visual on the site doesn't really correspond to what I received. The personalization message is much too small and discreet and therefore different from the one visible online...
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Response from boutique-malakoff.fr
Hi Stephanie, thank you for your feedback. We're sorry your experience didn't live up to your expectations. For the personalized box, you have the option of entering a first name of 20 characters (for a reasonable size) and you have given us a complete sentence, of course it looks small, but it's your choice and you can't hold us responsible for it! The photo on the site is consistent with a first name. Have a nice day.
Y
Ysoline B.
Rating: 5 out of 5
following a purchase from 13/12/2024
As good as ever! Very pretty containers. Thanks for the little extras 😋
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Response from boutique-malakoff.fr
Hello YSOLINE, thank you for your loyalty and your positive feedback on our boutique-malakoff.fr website. We are delighted that you like our products and that you were satisfied with your order. We hope to see you soon on our online boutique. Have a nice day! The boutique-malakoff.fr team
A
Alexandre C.
Rating: 5 out of 5
following a purchase from 14/12/2024
fast and efficient
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback on our site! We are delighted that you found our service fast and efficient. We look forward to seeing you soon on boutique-malakoff.fr.
J
Jerome L.
Rating: 5 out of 5
following a purchase from 15/12/2024
Great products and fast, well-protected delivery
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Response from boutique-malakoff.fr
Bonjour JEROME, merci beaucoup pour votre commenta
N
Noëlle C.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good ... very good ...
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback, it encourages us to continue in this way. We are delighted that you enjoyed your experience on our site. See you soon on boutique-malakoff.fr!"
D
Didier G.
Rating: 5 out of 5
following a purchase from 15/12/2024
Great products, delivered in record time! Highly recommended. Happy Holidays
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Response from boutique-malakoff.fr
Thank you very much for your positive review, Didier! We are delighted that you are satisfied with our products and our fast delivery service. We also wish you a happy holiday season!
G
Genevieve C.
Rating: 3 out of 5
following a purchase from 14/12/2024
This seems to be a serious store, but there was one small problem: I received an e-mail proposing a discount and explaining that it would be automatically deducted when validating my basket, but this was not the case. I sent several messages via the site's messaging system without ever receiving a reply.
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Response from boutique-malakoff.fr
Thank you GENEVIEVE for your feedback. We are very sorry that you did not receive your discount when you placed your order on our site. You were simply no longer subscribed to the Newsletter because you had suspended your subscription and now you are giving the site a bad mark for this reason, even though we are not responsible for your choice to unsubscribe.
Kind regards
L
Ludovic B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Excellent
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Response from boutique-malakoff.fr
Thank you very much for your excellent feedback on our boutique-malakoff.fr website! We are delighted that you have enjoyed your online shopping experience. Please do not hesitate to contact us if you have any special requirements. We look forward to serving you again.
C
Christine D.
Rating: 5 out of 5
following a purchase from 12/12/2024
👍
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Response from boutique-malakoff.fr
Hello Christine,
Thank you for your positive review of our boutique-malakoff.fr website. I am delighted that our service has satisfied you. Do not hesitate to come back to us if you need other products or services.
Best regards,
[Your name]
L
Lionel M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast Thank you
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Response from boutique-malakoff.fr
Thank you for your positive feedback, Lionel. We are delighted to have met your expectations in terms of speed on our boutique-malakoff.fr website. Please don't hesitate to contact us if you have any further queries, we'll be happy to help. Have a nice day!
J
Jeannine N.
Rating: 5 out of 5
following a purchase from 03/12/2024
My parcel arrived very well and in perfect condition. Of course, the chocolates are excellent. Many thanks
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback, it makes us very happy to know that your parcel arrived in good condition and that the chocolates were appreciated. We hope to see you soon on our site! Best regards, the MALAKOFF & Cie team."
S
Sébastien K.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast shipping and quality products
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Response from boutique-malakoff.fr
Thank you for your positive review, Sébastien! We are delighted that you are satisfied with your order on our boutique-malakoff.fr website. We always do our best to ensure fast shipping and quality products for our customers. Thank you again for your 5/5 rating, it means a lot to us. We hope to see you soon on our site!
F
Freddy S.
Rating: 3 out of 5
following a purchase from 06/12/2024
Lack of customer service responsiveness
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Response from boutique-malakoff.fr
Hello Freddy, thank you for sharing your review of our boutique-malakoff.fr website. We are sorry to hear that you had a bad experience with our customer service. We take your comment into account and will do our best to improve our responsiveness in the future. Thank you for your trust and your 3/5 rating. We look forward to providing you with a better experience in the future. Sincerely, The MALAKOFF & Cie team.
J
Jean-Christophe D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Ras
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Response from boutique-malakoff.fr
Thank you for your positive review of our site. We are delighted to count you among our satisfied customers. Don't hesitate to come back to us if you have any other needs in terms of products or services.
A
Alessia P.
Rating: 5 out of 5
following a purchase from 10/12/2024
Fast delivery, impeccable packaging
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Response from boutique-malakoff.fr
Thank you for your positive review, Alessia. We are delighted that you are satisfied with our delivery service. We make a point of ensuring fast delivery and careful packaging so that our customers can receive their order in the best possible conditions. We hope to see you soon on our boutique-malakoff.fr website. Have a nice day.
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