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L
Rating: 5 out of 5
difficult to find better value for money and services, well done, don't change anything.
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Customer reviews of Caviar de Neuvic
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
Summary of reviews
The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
All reviews
V
Rating: 5 out of 5
very good, impeccable delivery
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P
Rating: 5 out of 5
A French company respectful of craftsmanship, product quality, and delivery commitments with the utmost freshness of delivered products can only ensure the greatest satisfaction of its very demanding customers and thus their loyalty... well done C de N A returning customer
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J
Rating: 5 out of 5
Fast order, delivery day and time slot respected, quality product
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A
Rating: 1 out of 5
client for over 10 years this is the first time we have had a problem. the BELUGA RESERVE caviar was way too SALTY the caviar had no taste according to me and my wife THIS IS FOR INFORMATION Best regards
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Response from Caviar de Neuvic
Hello,
Thank you for your loyalty and your feedback. We are sincerely sorry to hear that your experience with the Beluga Reserve caviar did not meet your expectations. Your satisfaction is our priority, and we take your comment very seriously. Please do not hesitate to contact us directly so we can discuss this.
Best regards,
The Caviar de Neuvic team
Thank you for your loyalty and your feedback. We are sincerely sorry to hear that your experience with the Beluga Reserve caviar did not meet your expectations. Your satisfaction is our priority, and we take your comment very seriously. Please do not hesitate to contact us directly so we can discuss this.
Best regards,
The Caviar de Neuvic team
M
Rating: 5 out of 5
Everything is perfect, both the product and the delivery.
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D
Rating: 5 out of 5
All products are excellent. They are served with taste in different containers. Delivery is always on the specified day and at the time indicated by the delivery person.
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C
Rating: 5 out of 5
Very satisfied Delivered within the expected time
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G
Rating: 5 out of 5
A beautiful discovery of this organic cava Bravo
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M
Rating: 5 out of 5
perfect as usual, quick and sure responses to inquiries. Thank you. excellent products as usual.
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D
Rating: 5 out of 5
I had opted for a promotional caviar on the site but when I called to place an order I was told that the product was out of stock. Please update your website. I then took another product. I did not want the vodka bottle as a gift and although it was stated during my order, it was sent to me...
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M
Rating: 5 out of 5
EXCELLENT, as always at CAVIARS STURIA
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J
Rating: 5 out of 5
Easy and professional contact. Payment with complete confidence and ultra-fast delivery in 24 hours even in Europe. As for the extraordinary quality of the products, it is always a wonder in an explosion of unique flavors. 5 stars for this French caviar!
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C
Rating: 5 out of 5
Perfect delivery, package top-notch.. caviar is top-notch
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Response from Caviar de Neuvic
Hello,
A big thank you for your feedback!
We are delighted that the delivery, the package, and especially our caviar met your expectations.
Your satisfaction is our greatest reward.
We look forward to seeing you for a next tasting.
Best regards,
customer service
A big thank you for your feedback!
We are delighted that the delivery, the package, and especially our caviar met your expectations.
Your satisfaction is our greatest reward.
We look forward to seeing you for a next tasting.
Best regards,
customer service
C
Rating: 5 out of 5
Top. New order very appreciated. Every time... pure happiness. Can't wait to return to Neuvic.
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Response from Caviar de Neuvic
Hello,
A big thank you for your message!
We are delighted to know that each order brings you complete satisfaction — it is the greatest reward for our team.
We will be happy to welcome you to Neuvic during your next visit.
See you very soon, for even more pleasure!
Best regards,
customer service
A big thank you for your message!
We are delighted to know that each order brings you complete satisfaction — it is the greatest reward for our team.
We will be happy to welcome you to Neuvic during your next visit.
See you very soon, for even more pleasure!
Best regards,
customer service
A
Rating: 5 out of 5
Excellent and perfect delivery
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Response from Caviar de Neuvic
Hello,
A big thank you for your enthusiastic feedback!
We are delighted that our products and the delivery met your expectations.
We look forward to seeing you again soon.
Best regards,
customer service
A big thank you for your enthusiastic feedback!
We are delighted that our products and the delivery met your expectations.
We look forward to seeing you again soon.
Best regards,
customer service
S
Rating: 5 out of 5
Always perfect and thank you for the gifts, candle and vodka. Very appreciated
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Response from Caviar de Neuvic
Hello,
A big thank you for your enthusiastic feedback!
We are delighted that you are always satisfied with our products and that the little attentions, like the candle and vodka, pleased you.
It is always a real pleasure to count you among our loyal customers.
See you very soon,
Best regards,
customer service
A big thank you for your enthusiastic feedback!
We are delighted that you are always satisfied with our products and that the little attentions, like the candle and vodka, pleased you.
It is always a real pleasure to count you among our loyal customers.
See you very soon,
Best regards,
customer service
D
Rating: 5 out of 5
Perfect
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Response from Caviar de Neuvic
Hello,
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
M
Rating: 5 out of 5
Everything was perfect!
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Response from Caviar de Neuvic
Hello,
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
I
Rating: 5 out of 5
The products from the Caviar de Neuvic estate are always of excellent quality.
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your very positive feedback. It is a true pleasure to know that the quality of our products from the Caviar de Neuvic estate fully satisfies you. Your trust honors us and encourages us to maintain this commitment to excellence.
We look forward to seeing you again soon among our customers.
Best regards,
customer service
We sincerely thank you for your very positive feedback. It is a true pleasure to know that the quality of our products from the Caviar de Neuvic estate fully satisfies you. Your trust honors us and encourages us to maintain this commitment to excellence.
We look forward to seeing you again soon among our customers.
Best regards,
customer service
S
Rating: 5 out of 5
Packaging, delivery and product top-notch
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Response from Caviar de Neuvic
Hello,
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
P
Rating: 5 out of 5
Satisfied with my order, I only regret that the Chronopost company could not ensure delivery on the scheduled date (Friday, April 18). Being unavailable myself on Saturday, April 19, the delivery was postponed to Tuesday, April 22.
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your positive feedback regarding your order. We are delighted that our products met your expectations.
We understand your disappointment regarding the delivery delay, which was beyond our control, related to Chronofresh. Please know that we are doing everything possible to ensure timely delivery and improve this aspect.
We hope to have the pleasure of serving you again very soon.
Best regards,
customer service
We sincerely thank you for your positive feedback regarding your order. We are delighted that our products met your expectations.
We understand your disappointment regarding the delivery delay, which was beyond our control, related to Chronofresh. Please know that we are doing everything possible to ensure timely delivery and improve this aspect.
We hope to have the pleasure of serving you again very soon.
Best regards,
customer service
F
Rating: 5 out of 5
It's perfect. Delivery was as expected and on the scheduled day. The items are all of quality, it's a treat!
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Response from Caviar de Neuvic
Hello,
A big thank you for your very positive feedback! We are thrilled to learn that the delivery met your expectations and that the quality of our products fully satisfied you. Your pleasure is our greatest reward.
We look forward to seeing you again soon on our website.
Best regards,
customer service
A big thank you for your very positive feedback! We are thrilled to learn that the delivery met your expectations and that the quality of our products fully satisfied you. Your pleasure is our greatest reward.
We look forward to seeing you again soon on our website.
Best regards,
customer service
H
Rating: 5 out of 5
This little message to tell you that following an email received, I ordered this caviar unknown to me. A delight!! Nothing to do with what we know about caviar, much more iodized and salty, really delicious. I don't know if it's a marketing idea or if it's a caviar that has existed for a long time, but well done. Question: is it available all year round or is it like Beaujolais nouveau once a year? Since at the same time I had ordered osciètre, we were able to taste one after the other and the happiness was there all along, again well done!
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Response from Caviar de Neuvic
Hello,
A big thank you for your enthusiastic feedback regarding our primeur caviar! We are delighted to learn that you appreciated this unique taste, more iodized and salty, which indeed distinguishes it from other traditional caviars.
To answer your question, our primeur caviar is a very special edition that we produce only once a year, somewhat like Beaujolais nouveau. This rarity contributes to its exceptional character and is eagerly awaited each season.
We thank you again for your trust and hope that you will continue to enjoy our different varieties with as much pleasure.
Best regards,
customer service
A big thank you for your enthusiastic feedback regarding our primeur caviar! We are delighted to learn that you appreciated this unique taste, more iodized and salty, which indeed distinguishes it from other traditional caviars.
To answer your question, our primeur caviar is a very special edition that we produce only once a year, somewhat like Beaujolais nouveau. This rarity contributes to its exceptional character and is eagerly awaited each season.
We thank you again for your trust and hope that you will continue to enjoy our different varieties with as much pleasure.
Best regards,
customer service
L
Rating: 5 out of 5
I order a few times and I am always satisfied with my order
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Response from Caviar de Neuvic
Hello,
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
L
Rating: 5 out of 5
Good quality and fast delivery
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Response from Caviar de Neuvic
Hello,
A big thank you for your very positive feedback! We are thrilled to learn that the delivery met your expectations and that the quality of our products fully satisfied you. Your pleasure is our greatest reward.
We look forward to seeing you again soon on our website.
Best regards,
customer service
A big thank you for your very positive feedback! We are thrilled to learn that the delivery met your expectations and that the quality of our products fully satisfied you. Your pleasure is our greatest reward.
We look forward to seeing you again soon on our website.
Best regards,
customer service
M
Rating: 5 out of 5
Ordering from you is a pleasure. Efficient and simple. The fact that you deliver outside of the service of a delivery person is today an exceptional service..!!! Much appreciated!
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Response from Caviar de Neuvic
Hello,
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
J
Rating: 5 out of 5
Delivered at the scheduled time, well packaged and very good products.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
E
Rating: 5 out of 5
The quality of the product and the speed of delivery are always on point
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Response from Caviar de Neuvic
Hello,
Thank you very much for your flattering comment! We are delighted that the quality of our products and the speed of our delivery have once again met your expectations.
These "little eggs" are indeed designed to offer a tasting moment that is both refined and friendly, and we are happy that they have managed to charm you.
We look forward to serving you again very soon,
Best regards,
the customer service
Thank you very much for your flattering comment! We are delighted that the quality of our products and the speed of our delivery have once again met your expectations.
These "little eggs" are indeed designed to offer a tasting moment that is both refined and friendly, and we are happy that they have managed to charm you.
We look forward to serving you again very soon,
Best regards,
the customer service
P
Rating: 5 out of 5
Good information. Good advice. Good tracking of the package. First tasted products excellent.
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your enthusiastic feedback. We are delighted that the quality of our products as well as the care taken in our service — from information to delivery — met your expectations.
Your satisfaction is our greatest reward and we hope to have the pleasure of accompanying you again for other tasting moments.
Best regards,
the customer service
We sincerely thank you for your enthusiastic feedback. We are delighted that the quality of our products as well as the care taken in our service — from information to delivery — met your expectations.
Your satisfaction is our greatest reward and we hope to have the pleasure of accompanying you again for other tasting moments.
Best regards,
the customer service
O
Rating: 5 out of 5
High end!
P
Rating: 5 out of 5
These little eggs for the two of us: my wife and I: were a moment of emotion and happiness
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your message. Reading that our products contributed to creating a moment of emotion and happiness for you and your wife deeply touches us. This is exactly the type of experience we strive to provide every day with our exceptional caviar.
We look forward to accompanying you again for future moments of sharing.
Best regards,
the customer service
We sincerely thank you for your message. Reading that our products contributed to creating a moment of emotion and happiness for you and your wife deeply touches us. This is exactly the type of experience we strive to provide every day with our exceptional caviar.
We look forward to accompanying you again for future moments of sharing.
Best regards,
the customer service
N
Rating: 5 out of 5
Really excellent
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Response from Caviar de Neuvic
Hello,
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
D
Rating: 5 out of 5
Always as usual, quality service like the products.
Translated reviews
Response from Caviar de Neuvic
Hello,
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
A
Rating: 5 out of 5
Very pleasant online shopping. Quality delivery. Perfect
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Response from Caviar de Neuvic
Hello,
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
Thank you very much for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
the customer service
S
Rating: 5 out of 5
Very good service as usual
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Response from Caviar de Neuvic
Hello,
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
J
Rating: 5 out of 5
Always on time, always a product that meets expectations, keep it up
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Response from Caviar de Neuvic
Hello,
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
F
Rating: 5 out of 5
Ok
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Response from Caviar de Neuvic
Hello,
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
G
Rating: 5 out of 5
Perfect. Thank you very much. Perfekt. Vielen Dank!
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Response from Caviar de Neuvic
Hello,
We warmly thank you for your very positive feedback.
It is always a pleasure to know that our products and our service have brought you complete satisfaction.
Thank you again for your trust – Vielen Dank für Ihr Vertrauen!
We look forward to serving you again soon.
Best regards,
Customer service
We warmly thank you for your very positive feedback.
It is always a pleasure to know that our products and our service have brought you complete satisfaction.
Thank you again for your trust – Vielen Dank für Ihr Vertrauen!
We look forward to serving you again soon.
Best regards,
Customer service
J
Rating: 5 out of 5
very good organization and very good products
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