9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

4 /5
★★★★☆

Good Traclet transaction.

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Edward J.
purchased on 15/11/2024
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4 /5
★★★★☆

Everything is smooth.

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Bernard C.
purchased on 19/11/2024
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5 /5
★★★★★

Nothing to report. Good quality product, fast and efficient shipping.

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Julien F.
purchased on 18/11/2024
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5 /5
★★★★★

Beautiful products.

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Christel B.
purchased on 20/11/2024
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4 /5
★★★★☆

Kindness

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Jean H.
purchased on 16/11/2024
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5 /5
★★★★★

Fast delivery to a pickup point.

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Regis V.
purchased on 18/11/2024
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4 /5
★★★★☆

I made a size error with the beret. How can I exchange it if possible? Thank you

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Henri P.
purchased on 21/11/2024
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5 /5
★★★★★

Good quality cap, arrived quickly and in good condition. I recommend!

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Bruno G.
purchased on 21/11/2024
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5 /5
★★★★★

Very well packaged, super Borsalino, just need to check the size at Christmas.

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Frederic Z.
purchased on 21/11/2024
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5 /5
★★★★★

Very clear site - deadlines met - the product is magnificent. We are indeed dealing with a hat shop...not a supermarket...and French. Wrapped in tissue paper...impeccable. I recommend and I will return.

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Marie Claude B.
purchased on 21/11/2024
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5 /5
★★★★★

Fast delivery

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Alain M.
purchased on 21/11/2024
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4 /5
★★★★☆

Very good chapkas

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Annie Claude F.
purchased on 21/11/2024
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5 /5
★★★★★

Very beautiful hat!

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Claire G.
purchased on 21/11/2024
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5 /5
★★★★★

Good exchange during the order despite a card issue. Careful shipping. Quality product.

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Pascual L.
purchased on 13/11/2024
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4 /5
★★★★☆

Complete site and does not hesitate to indicate stock shortages. This helps avoid mistakes... Adding photos (back of the cap) would have been appreciated

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Patrice L.
purchased on 17/11/2024
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3 /5
★★★☆☆

Hello, Delivery service to be reviewed.

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Sylvie B.
purchased on 13/11/2024
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4 /5
★★★★☆

Nothing to report. Everything went well.

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Sylvain D.
purchased on 12/11/2024
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5 /5
★★★★★

Everything was perfect.

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Françoise C.
purchased on 17/11/2024
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5 /5
★★★★★

Perfect delivery, received on time and on the announced day. Quality hats, very good craftsmanship and more than conforming to the site's description. I highly recommend Traclet if you are looking for a worthy headwear.

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Regis G.
purchased on 20/11/2024
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5 /5
★★★★★

Perfect product, beautiful quality.

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Claude P.
purchased on 17/11/2024
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4 /5
★★★★☆

Hello, quality product but a few defects noted. To note glue marks on the top middle of the hat/cap and on the front seam (middle front of the leather). Threads from sewing not removed but the stitching is good in itself (finishing oversight without impacting the quality of the seams). It's still a shame for this type of good quality product expected for the price. Best regards

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Cyrille C.
purchased on 20/11/2024
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5 /5
★★★★★

Reliable and recommendable commercial site

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Bernard C.
purchased on 16/11/2024
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1 /5
★☆☆☆☆

Still have not received my order...

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Françoise G.
purchased on 17/11/2024
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Answer from Chapellerie Traclet
Hello
Please excuse us for this inconvenience beyond our control as the order left on November 18, we have the colissimo tracking 9H00195637784
A complaint has been made today following your message on ravi verify.
According to the tracking, the package is at your post office.
Package available at the post office chosen by the recipient. To be picked up within 10 working days upon presentation of an identity document and the withdrawal slip.
Post Office SAINT JEAN D ANGELY - 17400
Remaining at your disposal
Best regards
Traclet Sébastien
4 /5
★★★★☆

I ordered dark blue, I find this blue really very dark.... The item being of very good quality I decided to keep it

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Xavier P.
purchased on 16/11/2024
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5 /5
★★★★★

Perfect: simplicity and clarity

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Claude G.
purchased on 16/11/2024
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5 /5
★★★★★

Perfect, good receipt of the package

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Annick A.
purchased on 20/10/2024
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5 /5
★★★★★

Easy to consult

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Jean Louis G.
purchased on 16/11/2024
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4 /5
★★★★☆

Maybe avoid displaying delivery within 1 to 2 days...

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Mélanie D.
purchased on 15/11/2024
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1 /5
★☆☆☆☆

The hat has still not been delivered!

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Catherine C.
purchased on 15/11/2024
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Answer from Chapellerie Traclet
Hello
Following your email this morning at 6:55, a complaint has been made this morning with the following references
Request No. 241125012913 - Package not delivered - for package No.
9H00191588813
has been forwarded to Customer Service.
It will be handled by our Customer Service as soon as possible.
As indicated in the message, the post office will give you more information about the delivery.
Please excuse us for this inconvenience beyond our control.
Best regards
Traclet Sébastien
5 /5
★★★★★

Respect for deadlines, products conform to my expectations.

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Amaury D.
purchased on 21/11/2024
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5 /5
★★★★★

I found the brand and model I was looking for. Very clear site, quality products and fast and secure shipping. A good address!

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Jean-louis H.
purchased on 16/11/2024
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5 /5
★★★★★

Perfect and fast

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Michelle L.
purchased on 20/11/2024
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5 /5
★★★★★

Product of very beautiful quality

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Jean T.
purchased on 20/11/2024
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5 /5
★★★★★

Fast delivery and perfect packaging

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Patricia G.
purchased on 19/11/2024
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4 /5
★★★★☆

It's for a gift. So no opinion

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Nathalie B.
purchased on 06/11/2024
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5 /5
★★★★★

Everything is perfect!

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Jocelyne S.
purchased on 07/11/2024
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5 /5
★★★★★

Navigating the site was not a problem for me. Nothing to say about the delivery. As for my order, I am perfectly pleased with it.

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Jacques L.
purchased on 19/11/2024
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4 /5
★★★★☆

You have such a huge choice of hats that unless a specific style is going to be ordered, hours can pass scrolling the different styles. Not a complaint but I could have stayed on the site for hours

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Lorraine D.
purchased on 15/11/2024
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5 /5
★★★★★

So far, I am more than satisfied. I was waiting for a restock of a 'gavroche'. It took some time but they did not forget: I was notified as soon as it was available again, I ordered, I received my item quickly and it is just magnificent! I am very happy. Thank you 🙂

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Cathy A.
purchased on 16/11/2024
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2 /5
★★☆☆☆

Very low quality leather, no finishing (gallon not attached to the back Product returned

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Jean-paul L.
purchased on 19/11/2024
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Answer from Chapellerie Traclet
Hello
We have several qualities in Australian leather hats.
Its gallon is of course not fixed on this model because it is interchangeable.
Here is an example of a better quality leather hat
https://www.chapellerie-traclet.com/fr/chapeau-homme/5054-chapeau-australien-oil-marron-jacaru.html?mot_tcid=e9a77eaf-122d-4790-af99-f3f0fc5870fe#/couleur-marron/taille-s_54_55_cm
Best regards
Traclet Sébastien