★★★★★
based on 35255 reviews published
Latest customer reviews
I ordered this cap for my niece (with Down syndrome) whose own was starting to wear out but she was very (maybe too) attached to it. Forgotten at my place during her last visit, I sent it to her and seeing the state, I took the opportunity to order a new one while thinking I wouldn't find it anymore, but I did! Superb brand as well as the very responsive site with good follow-up.
TOP!
Very nice quality of the Cowboy Jewel of the West hat (material and finishes). The price is a bit high, but it's worth it for an item that has good hold and should last over time. Great choice of sizes, which finally allows for a perfectly fitted hat (size 54)! Very fast delivery and well-packaged product. I recommend;
Speed and perfect packaging!
Very satisfied with my purchase, a lot of choice, interesting prices, and careful and fast delivery.
Excellent product for playing golf with a very good design ... Perfect delivery
What more could you want? Everything is perfect.
A flawless performance
A lot of choices. But the search system is a bit hit or miss.
Always top
A bit bulky box
Compliant
Very good
Excessively high customs fees
when purchasing outside the EU, the French VAT of 20% is exempt but you will have to pay import taxes for Switzerland. These fees are inherent to each country.
Otherwise, we can also deliver to France by remaining post or relay point so that you only pay VAT in France without shipping costs to Switzerland and import taxes.
remaining at your disposal
best regards
Traclet sebastien
Very nice chapka with a very good cut. Although one size fits all, it fits perfectly for small head sizes! Warm and soft interior. I recommend!
Fast delivery, item conforms to my order, I recommend
Very good quality, meets all my expectations, fast delivery and careful packaging
Perfect. fast meets my expectations
Beautiful product but beware, no response for a product return. This is not the right size
It is of course possible to exchange for a different size if the one received does not fit.
Here is the link to make an exchange on the site
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Sorry, but on our side, we did not receive an email from you.
Remaining at your disposal
Best regards
Traclet Sébastien
Very serious company, fast shipping, quality product.
The caps I was looking for and finally found at TRACLET. Order, shipping, delivery, deadlines, communication... all impeccable. There is still plenty to enjoy, a true hat maker. ..
Very good
Impeccable customer service, very quick and courteous response. Fast delivery too and product is perfect! You can order with your eyes closed (even if it's less practical than with your eyes open).
This is terrible, especially the beret which is very poorly sized, and I know what I'm talking about, I've been wearing them for 15 years
What is the sizing issue encountered with the Basque beret? Is it too big or too small?
You ordered other items in size XL, does that size suit you?
Remaining at your disposal to find a solution for the Basque beret that does not fit.
Best regards
Traclet Sébastien
Beautiful quality products!
The site is well designed and provides the necessary information for purchases.
Excellent products, fast delivery, no complaints
Hello, I am a bit disappointed with the packaging; if you could put a cardboard case to put the hat in, that would be great. It would provide more security for transport. Thank you.
I like the hat and it was delivered on time.
Fast delivery, good quality product at a fair price.
Very large selection, I found my happiness!
Very satisfied with the product
Perfect delivery. A quality product. The Traclet house is top-notch! A regular customer and once again satisfied.
Errors in your services I ordered size 62 and received size 56
according to the invoice and the order confirmation we received, the order was for the following hat:
T1 Bucket Hat Natural - Tilley - Size: 56 cm
Reference number: THE ICON T1 NATURAL
85.00 €
Therefore, the error does not come from us as the invoice and the order confirmation that was sent to you by email within a minute of your order; it clearly indicates a size 56 CM.
It is of course possible to change the size if this is not the one you want.
remaining at your disposal
best regards
Traclet Sébastien
Very nice quality bob
Very fast delivery. Well-packaged hat.
A lot of caution
Very good
thank you for taking the time to leave a comment.
What is the issue encountered?
best regards
Traclet sebastien
In search of a cap, the Traclet site caught my attention with an impressive quantity of apparently quality items. My choice was difficult. Once my order was validated, it was quickly taken care of and sent. Upon receipt, the quality is confirmed and gives me complete satisfaction. See you soon for the next order
The website is well detailed, the products are very well described. The information is precise and facilitates the choice.