9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect

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Yannn P.
purchased on 14/01/2026
Translated review
Answer from Chapellerie Traclet
Hello YANNN,

We warmly thank you for your positive review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority and your feedback encourages us to maintain our quality of service.

We look forward to seeing you again soon at Chapellerie Traclet!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very good quality, very responsive customer service. I recommend.

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Laetitia P.
purchased on 22/11/2025
Translated review
Answer from Chapellerie Traclet
Dear Laetitia,

We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with the quality of our products as well as our customer service. Your recommendation is greatly appreciated and encourages us to continue offering the best to our clientele.

Best regards,
The Traclet Hat Shop Team.
4 /5
★★★★☆

It took me almost a month to receive the order without any intermediate apology for the delay.

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Martin J.
purchased on 16/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Martin, we thank you for your feedback and apologize for the delivery delay of your order. Your experience is important to us and we strive to improve our service to avoid such situations in the future. Please do not hesitate to contact us for any further questions or concerns.
5 /5
★★★★★

Excellent

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Martine V.
purchased on 12/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Martine,

We sincerely thank you for your flattering comment and for the 5-star rating you gave us. Your satisfaction is our priority, and we are delighted that you found our service excellent. Do not hesitate to come back to see us for your future purchases.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Great, fast delivery the docker is very good.

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Alain H.
purchased on 13/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Alain,

We warmly thank you for your positive feedback and your rating of 5/5. We are delighted to hear that you are satisfied with your order and the speed of delivery. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

Perfect

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Didier B.
purchased on 14/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Didier,

We sincerely thank you for your flattering review and for the maximum rating you give us. We are delighted to learn that your experience with Chapellerie Traclet met your expectations. Your satisfaction is our priority, and we will be happy to welcome you again.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Delivered quickly and very well packaged. Quality cap.

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Solene G.
purchased on 13/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Solène, we sincerely thank you for your flattering review. We are delighted to learn that you are satisfied with the speed of delivery and the quality of our cap. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
5 /5
★★★★★

Product conforms and is of quality

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Patrick R.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
Mr. Patrick, we sincerely thank you for your flattering review. We are delighted to learn that you found our products compliant and of quality. Your satisfaction is our priority, and we hope to see you again soon on our site.
5 /5
★★★★★

Excellent!

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Laure B.
purchased on 08/11/2025
Translated review
Answer from Chapellerie Traclet
Dear Laure,

We sincerely thank you for your positive review on our site "Chapellerie Traclet". We are delighted that your experience met your expectations and we hope to see you again very soon among our customers.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Perfect! I am satisfied

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Marie-josé L.
purchased on 04/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Marie-José,

We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority and we strive to always offer the best to our customers. We look forward to seeing you again soon!
5 /5
★★★★★

Fast delivery, product conforms to the description

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Guy M.
purchased on 12/01/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Guy. We are delighted to learn that you were satisfied with the speed of our delivery as well as the conformity of our products. Your satisfaction is our priority, and we hope to see you again soon on our site.
5 /5
★★★★★

Everything is perfect

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Cathy G.
purchased on 13/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Cathy,

A big thank you for your flattering review! We are delighted that our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority. We look forward to seeing you again soon!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Perfect

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Richard J.
purchased on 11/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Richard,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you found your experience with Chapellerie Traclet perfect. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again soon.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Great choice, unbeatable quality-price ratio, quality packaging, fast and efficient.

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Nathalie C.
purchased on 12/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Nathalie,

We sincerely thank you for your flattering review and for the perfect rating of 5/5. We are delighted that our wide range of products, as well as our quality-price ratio, fully satisfied you. Your appreciation of our packaging and the speed of our service encourages us to maintain these standards. We look forward to seeing you again soon on our site!

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

Excellent transaction. Thank you

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étienne M.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Étienne,

We sincerely thank you for your flattering comment and for the rating of 5/5. We are delighted to learn that your transaction went well. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Serious and operational seller... The Russian chapka I received was labeled in a smaller size, which upset me as I was not warned... Very well designed original product, of quality, fulfilling its role of keeping warm very well.

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Eloi C.
purchased on 11/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Eloi,

We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciate the artisanal quality of your Russian chapka. We apologize for the confusion regarding the size and take note of your feedback to improve our communication on this matter. Your satisfaction is our priority and we hope to see you again soon on our site.

Sincerely,
The Chapellerie Traclet team
5 /5
★★★★★

-

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Catherine P.
purchased on 11/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Catherine,

Thank you very much for your positive review and your 5-star rating! We are delighted that you are satisfied with your experience on our site "Chapellerie Traclet". Don't hesitate to come back to see us for your next hat desires.

See you soon!

The Chapellerie Traclet team
5 /5
★★★★★

Very satisfied with my trilby hat

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Michaël J.
purchased on 11/01/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Michaël. We are delighted to hear that you are very satisfied with your trilby hat and hope to see you soon on our site to discover other models. Your satisfaction is our priority!
5 /5
★★★★★

Flawless!

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Hamza H.
purchased on 09/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Hamza,

Thank you very much for your feedback! We are delighted that you had an impeccable experience on our site. Your satisfaction is our priority. See you soon at Chapellerie Traclet!

Best regards,
The Chapellerie Traclet team
4 /5
★★★★☆

I am satisfied with the speed

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Abdelhak E.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Abdelhak,

We sincerely thank you for your feedback and are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and we constantly strive to improve our offering. Do not hesitate to reach out to us for any future needs.

Best regards,
The Traclet Hat Shop Team
5 /5
★★★★★

Perfect

User icon
Frédérique S.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Frédérique,

We warmly thank you for your flattering review and are delighted that our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority and we hope to see you again very soon for new experiences.

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

Very fast delivery

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Régine F.
purchased on 11/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Régine,

Thank you very much for your flattering comment! We are delighted to learn that you appreciated the speed of our delivery. Your satisfaction is our priority and your feedback encourages us to continue in this direction. See you soon on our "Chapellerie Traclet" site!

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

Fast delivery, nothing to complain about.

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Jean Marie R.
purchased on 09/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Jean Marie,

We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you were satisfied with the speed of our delivery service. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

I ordered 4 berets on Saturday. The following Thursday I received 1. I called Traclet to inform them. Immediate reaction, I received the 3 missing berets on Saturday. Bravo for the reaction!

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Renaud B.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Renaud,

We sincerely thank you for your flattering review and are delighted to learn that your issue was resolved quickly. Your satisfaction is our priority, and we always strive to respond promptly to our customers' requests. Please do not hesitate to reach out to us for any other orders or questions.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Perfect Thank you

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Christian L.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Christian,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you had a perfect experience with us. We look forward to seeing you again soon on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very good site, very good quality-price ratio, fast shipping. Product made in France.

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Jérôme L.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Jérôme,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with the quality of our products and the speed of our service. Your support for French manufacturing is particularly dear to us. We look forward to seeing you on our site for your next orders!

Best regards,
The Traclet Hat Team.
5 /5
★★★★★

Hello. Everything I hoped for.

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Herve C.
purchased on 06/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Hervé,

We sincerely thank you for your flattering review. We are delighted to learn that our site has met your expectations and we hope to have the pleasure of serving you again soon.
5 /5
★★★★★

A lovely hat, just as I had pictured it - extremely happy with the product, the packing and the prompt delivery.

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Sandra S.
purchased on 11/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Sandra, we sincerely thank you for your flattering review and are delighted to learn that your hat perfectly meets your expectations. Your satisfaction is close to our heart, and we strive to always offer quality products accompanied by careful service. We look forward to seeing you again on our site, Chapellerie Traclet!
5 /5
★★★★★

Very good

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Oliviet M.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive review, Oliviet. We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Do not hesitate to reach out to us for any questions or further needs, we will be happy to assist you.
5 /5
★★★★★

Fast delivery and no problems

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Philippe S.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Philippe,

We sincerely thank you for your positive review and your 5-star rating. We are delighted to hear that you appreciated the speed of our delivery. Your satisfaction is our priority, and we are happy to have met your expectations. Please feel free to reach out to us for your next purchases.

Best regards,
The Traclet Hat Shop Team
5 /5
★★★★★

Flawless!

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Jean-luc C.
purchased on 11/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Luc,

Thank you very much for your flattering review! We are delighted to know that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority. See you very soon!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Beautiful quality product and true to what is advertised. Delighted with my purchase.

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Julien B.
purchased on 11/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Julien,

We sincerely thank you for your review and for the maximum rating you gave us. We are delighted to learn that you are satisfied with the quality of your purchase and that it meets your expectations. Your satisfaction is our priority, and we hope to welcome you again soon in our hat shop.

Best regards,
The Traclet Hat Shop Team
5 /5
★★★★★

Very nice gloves, very satisfied

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Sabrina G.
purchased on 10/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Sabrina,

Thank you very much for your flattering review! We are delighted to hear that you find our gloves very pretty and that you are satisfied with your purchase. Your satisfaction is our priority.

We look forward to seeing you again on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Quick delivery, beret of very good quality. I recommend

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Magalie B.
purchased on 14/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Magalie,

Thank you very much for your positive feedback and your recommendation! We are delighted that you are satisfied with the quality of our beret and the speed of our service. We look forward to seeing you again on our site.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Product conforms to its description and good quality-price ratio

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Arnaud L.
purchased on 31/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Arnaud,

We sincerely thank you for your flattering review and your 5-star rating on our site "Chapellerie Traclet". We are delighted to learn that our product met your expectations and that you appreciate the quality-price ratio. Your satisfaction is our priority, and we hope to see you again soon for new shopping experiences.

Best regards,
The Chapellerie Traclet team.
4 /5
★★★★☆

I ordered a hat that was out of stock and I didn't get any information about it... Three weeks later I received it... otherwise everything else was great... The hat is of good quality

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Elisabeth D.
purchased on 26/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Elisabeth,

Thank you very much for your feedback and for the 4/5 rating! We are sorry to hear that you were not informed about the stock shortage of your hat. We remain attentive to improve our communication. We are glad that the quality of the hat meets your expectations and hope to see you again soon on our website.

Best regards,
The Traclet Hat Team
5 /5
★★★★★

Fast delivery and very good service in case of return for a size problem.

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Bertrand D.
purchased on 19/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Bertrand,

Thank you very much for your positive feedback and your rating of 5/5! We are delighted to hear that you benefited from a fast delivery and efficient service for your return. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
4 /5
★★★★☆

The hat met my expectations, but the delivery time really disappointed me.

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Elza S.
purchased on 15/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Elza,

Thank you very much for your feedback and your rating of 4/5. We are delighted to hear that the hat met your expectations. We are sorry to learn that the delivery time did not meet your hopes. We are constantly working to improve our services and your comments are valuable to us. Please do not hesitate to contact us for any questions or future needs.

Best regards,
The Chapellerie Traclet team
2 /5
★★☆☆☆

I find that Traclet is a bit forceful: I was offered a credit note instead of an exchange. The return fees when making an exchange might be a bit excessive. Everyone knows that in fashion you don't find the "shoe that fits" on the first try. After my return was accepted, I heard nothing: received? not received? Also no information about my new order which apparently was delayed. It took a very long time... with no news! However, I was not disappointed with the replacement order (but I knew the brand).

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Jean-françois L.
purchased on 18/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Jean-François,

Thank you for taking the time to share your experience. We are sorry to hear that the exchange process did not go as you would have liked. Your feedback is valuable and we take it into account to improve our service. We are glad that you are satisfied with your replacement order and remain at your disposal for any questions.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

If Toulon still finds accessories for hat wearers. It is becoming rare thank you for existing

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Michel A.
purchased on 06/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Michel,

We sincerely thank you for your flattering review and for your support of our hat shop. We are delighted to know that you found a selection of accessories for hat wearers with us. Your satisfaction is our priority, and we are committed to continuing to offer quality products. We look forward to welcoming you again very soon!

Best regards,
The Traclet Hat Shop Team