9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Pleasant site to browse. Very responsive customer service after contacting by email. My orders were delivered to a parcel relay at the Post Office, which is very convenient.

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Acheteur Vérifié
purchased on 22/06/2024
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5 /5
★★★★★

Serious site, respectful of commitments made regarding delivery.

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Acheteur Vérifié
purchased on 20/06/2024
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5 /5
★★★★★

Fast delivery and well packaged.

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Acheteur Vérifié
purchased on 20/06/2024
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5 /5
★★★★★

Always excellent service. Very professional

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Acheteur Vérifié
purchased on 20/06/2024
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5 /5
★★★★★

Online search and then saw Traclet products at a local store. The Irish flat cap is of superb quality. The delivery was like by a rocket - very fast and cheap. I had written a little note for packaging for my American and Irish Grandfather, and there you go! Thank you very much! 🙂

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Acheteur Vérifié
purchased on 23/06/2024
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5 /5
★★★★★

Top-notch, fast shipping and well packaged.

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Acheteur Vérifié
purchased on 22/06/2024
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5 /5
★★★★★

Very efficient and professional

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Acheteur Vérifié
purchased on 24/06/2024
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5 /5
★★★★★

A small problem with the carrier on the first shipment but the TRACLET house reacted with a commercial and professional spirit, the second shipment was well received. Superb hat. THANK YOU

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Acheteur Vérifié
purchased on 19/06/2024
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5 /5
★★★★★

Fast delivery.

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Acheteur Vérifié
purchased on 19/06/2024
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5 /5
★★★★★

Happy with the bob, whose finishes are neat.

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Acheteur Vérifié
purchased on 21/06/2024
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5 /5
★★★★★

Order received very quickly

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Acheteur Vérifié
purchased on 05/06/2024
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4 /5
★★★★☆

Product returned.

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Acheteur Vérifié
purchased on 28/05/2024
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5 /5
★★★★★

In line with my expectations, always satisfied with the products and the service.

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Acheteur Vérifié
purchased on 18/06/2024
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5 /5
★★★★★

Delivery within the expected time, item conforms to the description and tracking is top-notch.

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Acheteur Vérifié
purchased on 12/05/2024
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 16/05/2024
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 16/06/2024
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5 /5
★★★★★

Good quality

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Acheteur Vérifié
purchased on 05/06/2024
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5 /5
★★★★★

Everything is ok

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Acheteur Vérifié
purchased on 19/06/2024
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5 /5
★★★★★

PERFECT

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Acheteur Vérifié
purchased on 08/06/2024
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3 /5
★★★☆☆

Returning a product for exchange, in case of error or disappointment due to color, is at the customer's expense. The only solution is sending by post, no relay points possible, so additional cost... Too bad. I give up my return and will settle for the color received...

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Acheteur Vérifié
purchased on 19/06/2024
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Answer from Chapellerie Traclet
Hello, thank you for your message, we understand that transport costs are additional costs but for now, we have not found a solution to reduce it. As soon as it is possible, we will implement it. Remaining at your disposal, best regards, Traclet Sébastien
5 /5
★★★★★

Well informed about the different stages, from the receipt of the order to the date of receipt of the shipment. Deadline respected. It was perfect

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Acheteur Vérifié
purchased on 16/06/2024
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5 /5
★★★★★

Very good product

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Acheteur Vérifié
purchased on 07/06/2024
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5 /5
★★★★★

THANK YOU

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Acheteur Vérifié
purchased on 20/06/2024
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5 /5
★★★★★

Clear and precise explanations

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Acheteur Vérifié
purchased on 15/06/2024
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5 /5
★★★★★

Fast shipping, very correct packaging. I recommend!

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Acheteur Vérifié
purchased on 15/06/2024
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5 /5
★★★★★

Very good site

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Acheteur Vérifié
purchased on 16/06/2024
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5 /5
★★★★★

Delivery on time and a wide range of choices. I highly recommend!

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Acheteur Vérifié
purchased on 16/06/2024
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5 /5
★★★★★

Normal

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Acheteur Vérifié
purchased on 19/06/2024
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2 /5
★★☆☆☆

Delivery too long

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Acheteur Vérifié
purchased on 30/05/2024
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Answer from Chapellerie Traclet
Hello
we are sorry if you did not receive our first shipment 6C18899877764
even though the post stated that the package was indeed delivered correctly.
A second shipment has been made https://www.laposte.fr/outils/suivre-vos-envois?code=6C18930094839
we hope that this one will satisfy you.
A complaint for theft has been made for the first shipment.
remaining at your disposal
best regards
Traclet
3 /5
★★★☆☆

Cap of quite good quality. The delivery time and communication are, however, major weaknesses.

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Acheteur Vérifié
purchased on 19/04/2024
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5 /5
★★★★★

Delivery conforms

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Acheteur Vérifié
purchased on 17/06/2024
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5 /5
★★★★★

Very nice cap, comfortable to wear. The model purchased is the Marseille Cassis model, it reminds me of Mr. Raimu, in the films of Mr. Marcel Pagnol. Fashion being an eternal recurrence, this model is very trendy. So order quickly!!!

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Acheteur Vérifié
purchased on 18/06/2024
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3 /5
★★★☆☆

Very long delivery time, without any news in the meantime (I had to follow up after more than 3 weeks of waiting). But very beautiful hat.

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Acheteur Vérifié
purchased on 24/05/2024
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 15/06/2024
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5 /5
★★★★★

Everything was perfect: deadline, product conformity to expectations, delivery

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Acheteur Vérifié
purchased on 12/06/2024
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5 /5
★★★★★

The delivery time is in line with what is announced, the package is prepared very meticulously, the details indicated by phone and email are taken into account.

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Acheteur Vérifié
purchased on 18/06/2024
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3 /5
★★★☆☆

The straw of the hat is very rigid, a hard plastic effect. A bit disappointed therefore but the finishes are not bad.

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Acheteur Vérifié
purchased on 18/06/2024
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5 /5
★★★★★

The product is perfect. The delivery time... a little less

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Acheteur Vérifié
purchased on 06/06/2024
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5 /5
★★★★★

Beautiful hat, very fast delivery. Thank you!

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Acheteur Vérifié
purchased on 19/06/2024
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5 /5
★★★★★

Fast and conforming

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Acheteur Vérifié
purchased on 18/06/2024
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