★★★★★
based on 35893 reviews published
Latest customer reviews
This is the second time I order from this site and I am still very satisfied with the choice and the quality of the selected products.
Following a purchase, one of the hats was too similar to one I already had. I contacted customer service who immediately issued a return slip and I was able to return my item without any problem and get another size for another one. Top!
Very serious company. This is my second purchase and I am still very satisfied with the quality of the product and the speed of shipping. Plus, very efficient on the phone.
Very good, impeccable service, careful and attentive. I recommend!
Nothing to complain about, TOP!!!
Very nice hats, fast and careful shipping, a return processed at lightning speed and a site that makes you want to wear lots of hats, hats off!
Perfect filtering
Fast and in accordance with the order, very good merchandise;
1st order, delivery well maintained, the cap does not fit. I did not know the Traclet hat shop, I stumbled upon it by chance .
Nice selection of quality western hats. Good communication, responsive and efficient. Order received as announced
I am satisfied
Very happy and satisfied
Perfect. Beautiful quality.
I thought I would be delivered sooner than that. And I also thought I had settled everything for my order, I had to pay customs duties again, I find it a bit too much in taxes. The package is perfect.
It's perfect, everything corresponds exactly to our expectations
Perfect, from the order to the reception
Order tracking and shipping perfect
Delivery: forgotten and paid. I had to remind the supplier that the shipment had not taken place
Fast delivery. Items well protected and of quality
Serious, simple for orders, items received quickly, excellent. They do everything to satisfy us in case of problems!
An easy and excellent experience
Perfect thank you
The delivery time announced at the time of the order was respected and the product, in accordance with my order, was received in careful packaging. A flawless performance
Excellent site. Very fast delivery. Too bad the number of out-of-stock items is still a bit high.
Very satisfied with my purchase. Quick order and in line with my wishes.
Very beautiful product
Perfect in every way, thank you
Very good
Yes, only 2 stars, because the choice is too limited. Indeed, every time I visit the site, I can rarely find the model of my choice. Again this time, I had to take a default color. Regards.
In this case, please let us know the references you want or photos of models you cannot find so we can see if we can do it.
Indeed, we also make hats on order from photos or old references.
Remaining at your disposal
Best regards
Traclet Sébastien
Very happy with this experience
Nothing to complain about the site itself. I have something to say about the size of the received products which are too small. This is the second time this has happened. The first time it was a gift that was given to me - a winter cap in size 63 - which corresponded at most to size 61. Therefore, I never wore it. This time I ordered a cap - Le Coteau - supposedly size 64 and it measures 61.5. The second - flat cap Brit cotton - is an XXL which, according to the size chart on the Traclet site, should go up to 63. It also measures 61.5 cm.
Fast delivery handed over in person good responsive business discussions
Very well made site with a wide choice. Customer service available in case of issues!
Hat arrived very quickly, as described, of very good quality, I recommend without any problem
The site is easy to use, if you search well you find what you are looking for
Very well advised, fast delivery in protective cardboard!
Order placed easily and fast delivery, nice quality cap.
Fast delivery and product as ordered
Rather satisfied, very good responsiveness in message exchanges
A lot of choice on the site, fast delivery, item meets my expectations, soft and comfortable nightcap and moreover, made in France.