★★★★★
based on 35893 reviews published
Latest customer reviews
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This is the first time I am not satisfied with my order. I had to return the package at my expense as it was a sizing issue that I was not responsible for.
Thank you for your feedback, and we are sorry to learn that your experience did not meet your expectations. At Chapellerie Traclet, we place great importance on our customers' satisfaction and are committed to resolving such issues. Please do not hesitate to contact us directly so that we can find a solution that suits you. Your trust is paramount to us.
Best regards,
The Chapellerie Traclet team.
Compliant article. satisfied
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that the article satisfied you and met your expectations. We look forward to seeing you on our site "Chapellerie Traclet."
Best regards,
The Chapellerie Traclet team.
Very good. Order completely compliant
We sincerely thank you for your flattering review. We are delighted to learn that your order gives you complete satisfaction and that it is compliant with your expectations. Your satisfaction is our priority, and your comments encourage us to continue providing the best possible service. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team.
Satisfied with my order
We sincerely thank you for your positive feedback and for the 5/5 rating. We are delighted to learn that you are satisfied with your order. Your satisfaction is our priority, and your comments encourage us to continue providing the best possible service. We look forward to welcoming you again on our site!
Best regards,
The Chapellerie Traclet team.
Perfect hat. Exactly as described. Order received very quickly. By the way, I just ordered another hat.
Thank you very much for your positive review and your 5/5 rating! We are delighted that the hat met your expectations and that the delivery was quick. Your trust touches us, and we look forward to sending you your next order.
See you soon,
The Chapellerie Traclet team.
Quality product but runs a bit large. It would be good to provide a band to adjust it to the right size
Fast delivery, good packaging, see you soon for a new order
Thank you very much for your flattering review! We are delighted that you appreciated the speed of our delivery and the care taken in the packaging. We look forward to seeing you again soon for your next order!
Best regards,
The Chapellerie Traclet team.
Perfect from order taking to delivery.
We sincerely thank you for your positive review and your rating of 5/5. We are delighted to learn that your experience, from order taking to delivery, met your expectations. Your satisfaction is our priority and your comments encourage us to continue providing quality service. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
Very satisfied with the beret I bought for my husband, it was a birthday gift and he wears it all the time and has received many compliments. Thank you!
We sincerely thank you for your flattering review and are delighted to learn that the beret was such a success for your husband's birthday. Your satisfaction is our greatest reward, and we are happy that he receives so many compliments. Please do not hesitate to return to Chapellerie Traclet for future purchases.
Best regards,
The Chapellerie Traclet team
Very good
A big thank you for your positive review and your rating of 5/5! We are delighted that our site Chapellerie Traclet has satisfied you. Your satisfaction is our priority. Please do not hesitate to come back to us for your next purchases!
Best regards,
The Chapellerie Traclet team
Serious and quality house.
We sincerely thank you for your flattering comment. We are delighted to learn that our house meets your expectations in terms of seriousness and quality. Your satisfaction is our greatest reward and we are committed to continuing to offer you the best possible service. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Very serious company. I recommend. Quality products that meet customer needs. They respond by phone if needed. The 5-star rating is well deserved.
Thank you so much for your flattering review and your 5-star rating! We are delighted that our products and our service have satisfied you. Your recommendation encourages us to continue to offer the best to our customers.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Size label sewn on the cap to be verified, not conforming to a measurement with a tailor's tape
Thank you very much for your feedback and your rating of 5 stars! We take your observations regarding the size label into account. Your remark is valuable and we will check this to ensure that our products meet our customers' expectations. Please feel free to contact us if you have any other suggestions.
Best regards,
The Chapellerie Traclet team
I am very satisfied with my purchase on this site. The product exchange went well and was well explained.
Very good
Thank you very much for your positive review! We are delighted that you appreciated your experience on our site "Chapellerie Traclet". Please feel free to come back soon!
Best regards,
The Chapellerie Traclet team
Thank you, it's exactly the hat I expected!
We warmly thank you for your review and are delighted to learn that the hat perfectly meets your expectations! Your satisfaction is our priority.
We look forward to seeing you on our site,
The Chapellerie Traclet team
Perfect
Thank you very much for your flattering review and for the perfect rating! We are delighted that our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering the best possible service.
We look forward to seeing you again soon!
The Chapellerie Traclet team
Perfect! Fast, delivery of the package in excellent condition, the size corresponds, ... everything is ok. I think it's better to pay a few euros more than the price displayed on some other sites ... French site, secured, no counterfeiting and I am sure that in case of return there would have been no problem ... so THANK YOU!
Thank you so much for your flattering review! We are delighted to learn that your experience with our site "Chapellerie Traclet" met your expectations. Your trust in our service and the quality of our products encourages us to continue to excel. Please do not hesitate to come back to us if you need help or advice in the future.
Best regards,
The Chapellerie Traclet team
Satisfied! thank you
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we remain at your disposal for any future requests.
Good quality product and delivered quickly
We sincerely thank you for your flattering review and your rating of 5 stars. We are delighted to learn that you are satisfied with the quality of our products and the speed of our delivery service. Your satisfaction is our priority, and your positive feedback encourages us to continue to excel.
We look forward to serving you again,
The Chapellerie Traclet team.
Perfect
Does not meet my expectations, compared to our previous purchase
Thank you for your feedback. We are sorry to learn that this purchase did not satisfy you. Please do not hesitate to contact us directly so that we can better understand your expectations and find a solution. Your satisfaction is our priority.
Best regards,
The Chapellerie Traclet team
Good
We sincerely thank you for your positive feedback regarding our site "Chapellerie Traclet". We are delighted that you found your experience satisfactory and we remain at your disposal for any suggestions for improvement. We look forward to welcoming you again!
Genuine beret of good quality, communication with the shop very very well advised. I recommend this site
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with the quality of our beret as well as the communication with our team. Your recommendation is greatly appreciated and motivates us to always improve our services. We look forward to welcoming you again on our site!
Best regards,
The Chapellerie Traclet team
The Provençal Mila hat is of excellent quality but I couldn't quite recognize the model which is slightly different from the one that was delivered to me. Fortunately, I was able to modify it to be as I desired.
Thank you for taking the time to share your opinion. We are delighted to learn that the Provençal Mila hat meets your expectations in terms of quality. We apologize for the difference between the presented model and the one you received. Your feedback is valuable and will help us improve the presentation of our products. Please do not hesitate to contact us if you have any other questions or suggestions.
Best regards,
The Chapellerie Traclet team
Very beautiful berets, I like the cut and colors
A good quality item and a fast shipment, very satisfied, excellent value for money
Thank you so much for your positive feedback! We are delighted to learn that you are satisfied with the quality of our items and the speed of our service. Your trust and satisfaction are our priority. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
Delivery Time Too Long
Thank you for your feedback and your rating of 4/5! We are delighted that you appreciated our site. We apologize for the processing delay of your order. Please know that we are doing everything we can to improve our shipping times. Your feedback is valuable and helps us progress.
See you soon,
The Chapellerie Traclet team.
Good product that meets my expectations
Thank you very much for your positive feedback! We are delighted to learn that our product met your expectations. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Chapellerie Traclet team
Very good
We sincerely thank you for your positive review and your rating of 5/5. We are delighted to learn that you had a satisfactory experience with our hat shop. Please feel free to come back, we will always be happy to welcome you again.
Best regards,
The Chapellerie Traclet team
Hat received quickly. Careful packaging, hat very well protected. Thank you!
We warmly thank you for your flattering review. We are delighted to learn that you appreciated the speed of delivery as well as the quality of the packaging. Your satisfaction is our priority and we hope to see you again soon on our site "Chapellerie Traclet".
Best regards,
The Chapellerie Traclet team
Order received on time.
Thank you very much for your positive review and your rating! We are delighted to learn that your order was received on time. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
Product conforms to the description Delivery to the relay point without any problem
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that the product meets your expectations and that the delivery went smoothly. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Product conforms to the description
Thank you very much for your positive review! We are delighted that our product met your expectations. We look forward to seeing you again on our site "Chapellerie Traclet".
Best regards,
The Traclet team
Perfect when the delivery times are managed.
We sincerely thank you for your review and your rating of 4/5. We are delighted that you like our products and take note of your comment regarding delivery times. Rest assured that we are doing everything possible to improve this point and ensure an increasingly satisfying experience. Please do not hesitate to contact us if you have any questions or specific needs.
Best regards,
The Chapellerie Traclet team
Perfect refunded for a mistake made by me. Perfect follow-up of the order Arrived within the deadline
We sincerely thank you for your flattering review. We are delighted to hear that you appreciated our follow-up service and that your experience with the Traclet hat shop met your expectations. Please feel free to reach out to us for your future purchases!
Perfect
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you found your experience with us perfect. Your satisfaction is our priority and we hope to see you very soon on our site.
Best regards,
The Chapellerie Traclet team
Very fast delivery, perfect packaging and quality French products that are a pleasure!
We sincerely thank you for your flattering review and your perfect rating. We are delighted to learn that you were satisfied with the speed of delivery, as well as the quality of our French products. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service. We look forward to seeing you again soon on our website!
Best regards,
The Traclet Hat Shop Team.
Great items, fast delivery!
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with our items and the speed of our delivery. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team