/10
★★★★★
based on 35165 reviews published
★★★★★
based on 35165 reviews published
Latest customer reviews
5
/5
★★★★★
Satisfied with my purchase!
Anne Marie D.
purchased on 01/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Anne Marie,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your purchase. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your purchase. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Top thank you
Andy M.
purchased on 01/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Andy,
A big thank you for your positive review! We are delighted that our site "Chapellerie Traclet" pleased you. Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
A big thank you for your positive review! We are delighted that our site "Chapellerie Traclet" pleased you. Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
The Panama meets my expectations. It's just a shame that its shipping was longer than announced.
Martine V.
purchased on 04/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Martine,
We sincerely thank you for your positive feedback and are delighted that Panama meets your expectations. We apologize for the delay in sending and take your feedback into account to improve our service.
Thank you for your understanding and see you soon on our site!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive feedback and are delighted that Panama meets your expectations. We apologize for the delay in sending and take your feedback into account to improve our service.
Thank you for your understanding and see you soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Ok
Alphons W.
purchased on 01/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Alphons,
We warmly thank you for your positive review! Your satisfaction is our priority, and we are delighted that you enjoyed your experience on our site. Please do not hesitate to reach out to us if you have any questions or wish to learn more about our products.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your positive review! Your satisfaction is our priority, and we are delighted that you enjoyed your experience on our site. Please do not hesitate to reach out to us if you have any questions or wish to learn more about our products.
Best regards,
The Chapellerie Traclet team
2
/5
★★☆☆☆
Disappointment with one of the two ordered products which should be size 55 and fits perfectly... to a head size 50 of a 6-year-old child
Anne-perrine B.
purchased on 02/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Anne-Perrine,
Thank you for your feedback and we are sorry to hear that one of your products does not meet your expectations in terms of size. We invite you to contact our customer service to find a suitable solution. Your satisfaction is our priority.
Best regards,
The Chapellerie Traclet team.
Thank you for your feedback and we are sorry to hear that one of your products does not meet your expectations in terms of size. We invite you to contact our customer service to find a suitable solution. Your satisfaction is our priority.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Satisfied
Jean P.
purchased on 31/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Jean,
We sincerely thank you for your positive review and your 5-star rating! We are delighted to learn that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and we hope to see you again soon to discover our new collections.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and your 5-star rating! We are delighted to learn that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and we hope to see you again soon to discover our new collections.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very nice quality, thank you
Sabrine D.
purchased on 02/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Sabrine,
Thank you very much for your positive feedback! We are delighted that the quality of our products has satisfied you. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted that the quality of our products has satisfied you. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Quality product
Alain S.
purchased on 31/12/2025
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Alain. We are delighted to learn that you are satisfied with the quality of our products. Your satisfaction is our priority and we hope to see you again soon on our "Chapellerie Traclet" site.
5
/5
★★★★★
Perfect
Reynald M.
purchased on 02/01/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your flattering review, Reynald. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" has met your expectations. Do not hesitate to come back to us for any questions or future needs.
5
/5
★★★★★
Trustworthy company. After a size issue, the exchange was done very quickly, we thank them for their responsiveness and kindness!
Louise D.
purchased on 23/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Louise, we warmly thank you for your flattering review. We are delighted to learn that our responsiveness and service have met your expectations. Your satisfaction is our priority, and we look forward to seeing you again on our "Chapellerie Traclet" site.
5
/5
★★★★★
Serious company, pleasant and well-documented site, quality products and service
Gérard L.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Gérard,
Thank you very much for your flattering feedback! We are delighted that you appreciated our website and the quality of our products and services. Your satisfaction is our priority and your comments encourage us to continue in this direction. We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering feedback! We are delighted that you appreciated our website and the quality of our products and services. Your satisfaction is our priority and your comments encourage us to continue in this direction. We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
Good Corresponds to what I wanted..
Jean Claude R.
purchased on 19/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Jean-Claude,
Thank you very much for your positive feedback! We are delighted to hear that our hat shop met your expectations. Please do not hesitate to reach out to us if you need anything.
Best regards,
The Traclet Hat Shop Team
Thank you very much for your positive feedback! We are delighted to hear that our hat shop met your expectations. Please do not hesitate to reach out to us if you need anything.
Best regards,
The Traclet Hat Shop Team
4
/5
★★★★☆
Good quality. Maybe a bit tight for a large head! The visor, too stiff, prevents any aerial vision once the cap is well pushed down. Velcro too short for ear protectors.
Denis P.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Denis, thank you for your feedback and we are delighted that you appreciated the quality of our products. We take your comments regarding the size and the visor into account, and we will ensure to pass them on to our team for possible future improvements. Please do not hesitate to contact us if you have any other suggestions or needs.
5
/5
★★★★★
Fast shipping. Excellent quality.
Alain D.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Alain,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products and the speed of delivery. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products and the speed of delivery. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Julien O.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Julien,
We sincerely thank you for your 5-star rating and for your positive feedback. We are delighted to learn that your experience with Chapellerie Traclet met your expectations. We look forward to serving you again soon!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your 5-star rating and for your positive feedback. We are delighted to learn that your experience with Chapellerie Traclet met your expectations. We look forward to serving you again soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
For gifting
Ali B.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Ali,
We warmly thank you for your 5/5 rating and for your trust in our shop, the Chapellerie Traclet. We are delighted to learn that our products are suitable for a gift. Please do not hesitate to reach out to us if you need advice or assistance for your next order.
Best regards,
The team at Chapellerie Traclet
We warmly thank you for your 5/5 rating and for your trust in our shop, the Chapellerie Traclet. We are delighted to learn that our products are suitable for a gift. Please do not hesitate to reach out to us if you need advice or assistance for your next order.
Best regards,
The team at Chapellerie Traclet
5
/5
★★★★★
Very good! I was looking for an Irish-style winter cap. I found it at Traclet. Delivery on the agreed date. Perfect
Alain T.
purchased on 14/12/2025
Translated review
Answer from Chapellerie Traclet
We warmly thank you, Alain, for your flattering review! We are delighted that you found the Irish-style winter cap you were looking for and that the delivery met your expectations. We look forward to seeing you on our site for your future purchases!
5
/5
★★★★★
Speed Reliability Quality as per the offer
Gérard M.
purchased on 28/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Gérard,
Thank you very much for your flattering review! We are delighted to learn that you appreciated the speed, reliability, and quality of our products. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. See you soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted to learn that you appreciated the speed, reliability, and quality of our products. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. See you soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Alejandro A.
purchased on 29/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Alejandro,
Thank you very much for your positive feedback! We are delighted that you are satisfied with your experience at Chapellerie Traclet. Don't hesitate to come back and see us soon!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted that you are satisfied with your experience at Chapellerie Traclet. Don't hesitate to come back and see us soon!
Best regards,
The Chapellerie Traclet team
3
/5
★★★☆☆
A bit small
Catherine L.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Catherine, we thank you for your feedback and your comments regarding the size of our products. We take your remarks into account to improve our offer. Please feel free to share your suggestions to better meet your expectations.
5
/5
★★★★★
Product faithful to the photo on the site and to the description. Beautiful quality.
Valérie D.
purchased on 30/11/2025
Translated review
Answer from Chapellerie Traclet
Dear Valérie,
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our products and that you found the description to be true to your expectations. Your satisfaction is our priority. We look forward to welcoming you again on our site!
Best regards,
The Traclet Hat Shop Team
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our products and that you found the description to be true to your expectations. Your satisfaction is our priority. We look forward to welcoming you again on our site!
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Well-designed and warm Irish cap. Fast and perfect delivery.
Michel R.
purchased on 29/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Michel,
Thank you very much for your flattering review! We are delighted that you like the Irish cap and that you appreciated our delivery service. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that you like the Irish cap and that you appreciated our delivery service. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Excellent
Isabelle D.
purchased on 05/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Isabelle,
We warmly thank you for your flattering review and your rating of 5/5. It is a real pleasure to know that you were fully satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and your rating of 5/5. It is a real pleasure to know that you were fully satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Excellent hat shop Highly recommended
Christian B.
purchased on 12/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Christian,
We sincerely thank you for your glowing review and your 5-star rating. It is a great pleasure to know that you enjoyed your experience at Chapellerie Traclet. Your recommendation is very valuable to us and motivates us to continue providing you with the best. See you soon !
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your glowing review and your 5-star rating. It is a great pleasure to know that you enjoyed your experience at Chapellerie Traclet. Your recommendation is very valuable to us and motivates us to continue providing you with the best. See you soon !
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfect
Rene G.
purchased on 29/12/2025
Translated review
Answer from Chapellerie Traclet
Hello René,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are pleased to know that our site, Chapellerie Traclet, has met your expectations. Don't hesitate to come back and see us to discover our latest collections!
We sincerely thank you for your flattering review and your perfect score of 5/5. We are pleased to know that our site, Chapellerie Traclet, has met your expectations. Don't hesitate to come back and see us to discover our latest collections!
5
/5
★★★★★
Top quality price ratio
Franck Z.
purchased on 14/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Franck,
Thank you very much for your feedback! We are delighted to hear that you appreciate our value for money. Your satisfaction is our priority and we strive to offer quality products. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
Thank you very much for your feedback! We are delighted to hear that you appreciate our value for money. Your satisfaction is our priority and we strive to offer quality products. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
The item corresponds to what I wanted
Isabelle P.
purchased on 29/12/2025
Translated review
Answer from Chapellerie Traclet
Madame Isabelle, we sincerely thank you for your flattering review. We are delighted to learn that the item perfectly met your expectations. Please do not hesitate to reach out to us for any other requests, we will always be happy to assist you.
5
/5
★★★★★
Excellent company.
Gérard C.
purchased on 28/12/2025
Translated review
Answer from Chapellerie Traclet
Mr. Gérard,
We warmly thank you for your flattering feedback on our site "Chapellerie Traclet". Your satisfaction is our priority, and we are delighted to learn that our services met your expectations. Please do not hesitate to reach out to us for any future requests.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering feedback on our site "Chapellerie Traclet". Your satisfaction is our priority, and we are delighted to learn that our services met your expectations. Please do not hesitate to reach out to us for any future requests.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Rebours A.
purchased on 28/12/2025
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive review of our site "Chapellerie Traclet". We are delighted to know that you found your experience very satisfactory. Do not hesitate to reach out to us for any questions or future needs.
5
/5
★★★★★
Very good, I am delighted!
Corentine D.
purchased on 05/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Corentine,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
The item I ordered on the online site and received very quickly corresponds exactly to what was presented. Delivered in two days by chronopost to my home. Perfect!
Daniel P.
purchased on 29/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Daniel, we warmly thank you for your positive feedback regarding your experience on our site "Chapellerie Traclet". We are delighted to learn that you received your item quickly and that it meets your expectations. Your satisfaction is our priority, and we hope to see you again soon for future orders.
5
/5
★★★★★
It has a simple style, it is comfortable and it fits me well.
Roland J.
purchased on 26/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Roland,
Thank you very much for your flattering review! We are delighted to hear that our hat suits you perfectly and that you appreciate its style and comfort. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
Thank you very much for your flattering review! We are delighted to hear that our hat suits you perfectly and that you appreciate its style and comfort. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
5
/5
★★★★★
Order well, no problems upon arrival
Henri C.
purchased on 21/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Henri,
Thank you very much for your positive feedback! We are delighted that your order went well. We look forward to serving you again at Chapellerie Traclet!
Best regards,
The Traclet team
Thank you very much for your positive feedback! We are delighted that your order went well. We look forward to serving you again at Chapellerie Traclet!
Best regards,
The Traclet team
1
/5
★☆☆☆☆
Disappointed with the quality
Lionnel G.
purchased on 28/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Lionnel,
Thank you for taking the time to share your feedback. We are sorry to hear that our product did not meet your expectations. Your satisfaction is paramount to us, and we would like to discuss this further to find a solution. Please feel free to contact us directly.
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your feedback. We are sorry to hear that our product did not meet your expectations. Your satisfaction is paramount to us, and we would like to discuss this further to find a solution. Please feel free to contact us directly.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Qualitative and fast. Thank you
Alexandre D.
purchased on 29/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Alexandre,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you appreciated the quality of our products and the speed of our service. Don't hesitate to come back to see us, we will always be there to satisfy you!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you appreciated the quality of our products and the speed of our service. Don't hesitate to come back to see us, we will always be there to satisfy you!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
All good
Patrick B.
purchased on 26/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Patrick,
Thank you very much for your positive review and your rating of 5/5! We are delighted that our site "Chapellerie Traclet" pleases you. Your satisfaction is our greatest reward!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your rating of 5/5! We are delighted that our site "Chapellerie Traclet" pleases you. Your satisfaction is our greatest reward!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Product conforms to the order
Guy L.
purchased on 27/12/2025
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive feedback, Mr. Guy. We are delighted to learn that the product met your expectations. We look forward to serving you again on our "Chapellerie Traclet" site.
5
/5
★★★★★
Very satisfied with my order. Thank you
Nadia C.
purchased on 28/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Nadia,
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your order. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your order. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
1
/5
★☆☆☆☆
Reactive customer service but misleading. Even though the ordered size is "special", I was not informed of such a long delay. The site mentions fast delivery in 24 or 72 hours! What a scam
Nagnouma K.
purchased on 20/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Nagnouma,
Thank you for taking the time to share your experience. We are sorry to learn that the delivery time did not meet your expectations. Our "special" sizes can indeed lead to different delays than those mentioned on our site. Your feedback is valuable, and we will work to improve the clarity of our information. We remain at your disposal for any questions or assistance.
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your experience. We are sorry to learn that the delivery time did not meet your expectations. Our "special" sizes can indeed lead to different delays than those mentioned on our site. Your feedback is valuable, and we will work to improve the clarity of our information. We remain at your disposal for any questions or assistance.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfect
Alain B.
purchased on 27/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Alain,
Thank you very much for your flattering review! We are delighted to know that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority.
See you soon,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted to know that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority.
See you soon,
The Chapellerie Traclet team