English
/10
★★★★★
based on 35796 reviews published
★★★★★
based on 35796 reviews published
Latest customer reviews
4
/5
★★★★☆
To be tested on durability. 1st try, ultra-light product and very well ventilated
Philippe C.
purchased on 21/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Philippe, we thank you for your positive feedback and are delighted that you appreciated the lightness and ventilation of our product. Don't hesitate to come back to us after your future trials, we would be happy to have your opinion on its durability.
4
/5
★★★★☆
Waiting time of more than 4 weeks, however, financial withdrawal made on the day of the order. On the other hand, after this wait, it turns out that the size of the hat does not correspond to the requested reality, and despite the head circumference taken as per the recommendations... nevertheless, I was refunded as soon as the item was returned and verified by the seller.
Corinne P.
purchased on 11/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Corinne,
Thank you for your feedback and we take note of your comments regarding the delivery time and the size of the hat. We are pleased that the refund process was satisfactory and we are committed to improving our services to ensure a better experience for our customers in the future. Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Chapellerie Traclet team
Thank you for your feedback and we take note of your comments regarding the delivery time and the size of the hat. We are pleased that the refund process was satisfactory and we are committed to improving our services to ensure a better experience for our customers in the future. Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Easy order. High quality product. One regret: when I picked up the package at the pickup point, it was open (taped band removed, package cut along the entire central length, product taken out of its plastic pocket). Product nonetheless in excellent condition.
Roger R.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Roger,
We sincerely thank you for your positive review and your 5/5 rating. We are delighted that the quality of our products has satisfied you. We also take your remark regarding the condition of your package upon receipt very seriously. Rest assured that we will investigate this situation to improve our service. Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and your 5/5 rating. We are delighted that the quality of our products has satisfied you. We also take your remark regarding the condition of your package upon receipt very seriously. Rest assured that we will investigate this situation to improve our service. Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Chapellerie Traclet team
3
/5
★★★☆☆
The website order lacks ergonomics, I was looking for a Provencal hat for boys and girls and there were only Nice hats... However, the quality is very nice.
Poirrier P.
purchased on 19/03/2026
Translated review
Answer from Chapellerie Traclet
Hello POIRRIER,
Thank you for taking the time to share your feedback on our site "Chapellerie Traclet". We are happy to learn that you appreciate the quality of our hats. We take note of your comments regarding the ergonomics of the search and we will work to improve this experience for our customers.
We also make Provencal hats for girls and boys.
https://www.chapellerie-traclet.com/fr/achat-chapeau-femme/4450-chapeau-provencal-enfant.html#/taille-taille_unique/couleur-naturel
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your feedback on our site "Chapellerie Traclet". We are happy to learn that you appreciate the quality of our hats. We take note of your comments regarding the ergonomics of the search and we will work to improve this experience for our customers.
We also make Provencal hats for girls and boys.
https://www.chapellerie-traclet.com/fr/achat-chapeau-femme/4450-chapeau-provencal-enfant.html#/taille-taille_unique/couleur-naturel
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Hello, happy with my purchase.
Catherine R.
purchased on 20/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Catherine,
We sincerely thank you for your positive review and are delighted to learn that you are satisfied with your purchase at Chapellerie Traclet. We hope to see you again soon on our site for new discoveries.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and are delighted to learn that you are satisfied with your purchase at Chapellerie Traclet. We hope to see you again soon on our site for new discoveries.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Reliable
Timothée L.
purchased on 19/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive review, Timothée. Your trust in our site "Chapellerie Traclet" and your 5/5 rating encourage us to continue providing quality service. Please do not hesitate to reach out to us for any future questions or needs.
3
/5
★★★☆☆
Good product but delivery is average, it must have been done twice.
Jean-claude D.
purchased on 19/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Claude,
Thank you for taking the time to share your feedback on our site. We are delighted that you like the product, but we are sorry to learn that you encountered difficulties with the delivery. Your feedback is important to us, and we will work to improve this service. Please do not hesitate to contact us if you need further assistance.
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your feedback on our site. We are delighted that you like the product, but we are sorry to learn that you encountered difficulties with the delivery. Your feedback is important to us, and we will work to improve this service. Please do not hesitate to contact us if you need further assistance.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Quality products, fast delivery, pure happiness.
Christian M.
purchased on 20/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Christian! We are delighted to learn that you were satisfied with the quality of our products and the speed of our service. Your satisfaction is our greatest reward and we hope to see you again soon on our site "Chapellerie Traclet".
5
/5
★★★★★
Very good quality
Louis S.
purchased on 07/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Louis. We are delighted to learn that the quality of our products has satisfied you. Please do not hesitate to reach out to us for any requests or questions regarding our range.
5
/5
★★★★★
Very happy with the products
Christine P.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive review, Christine! We are delighted to learn that you are satisfied with our products. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet".
5
/5
★★★★★
Delivery of the ordered hat in good condition and delivery time in line with expectations. Thank you
Marcel A.
purchased on 21/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Marcel,
We sincerely thank you for your flattering review and for the 5/5 rating you gave to our site "Chapellerie Traclet". We are delighted to hear that your hat arrived in good condition and within the expected time frame. Your satisfaction is our priority, and we hope to see you again soon for new hat adventures.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the 5/5 rating you gave to our site "Chapellerie Traclet". We are delighted to hear that your hat arrived in good condition and within the expected time frame. Your satisfaction is our priority, and we hope to see you again soon for new hat adventures.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
A product that fully complies with the order and received in a very short time! Bravo!
Laurent O.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Laurent,
We warmly thank you for your flattering feedback on our site "Chapellerie Traclet". We are delighted to learn that your order was in line with your expectations and that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to welcome you again very soon!
We warmly thank you for your flattering feedback on our site "Chapellerie Traclet". We are delighted to learn that your order was in line with your expectations and that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to welcome you again very soon!
5
/5
★★★★★
Very good
Catherine Q.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Catherine. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
5
/5
★★★★★
Perfect
Stéphane B.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Stéphane,
We sincerely thank you for your flattering review. Your satisfaction is our priority and we are delighted that you found your experience on our site "Chapellerie Traclet" perfect. We look forward to serving you again!
We sincerely thank you for your flattering review. Your satisfaction is our priority and we are delighted that you found your experience on our site "Chapellerie Traclet" perfect. We look forward to serving you again!
5
/5
★★★★★
Very good quality night caps
Frederique R.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Frédérique,
We warmly thank you for your flattering review and your score of 5/5. We are delighted to learn that you are satisfied with the quality of our night caps. Your feedback is precious and motivates us to continue offering exceptional products. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and your score of 5/5. We are delighted to learn that you are satisfied with the quality of our night caps. Your feedback is precious and motivates us to continue offering exceptional products. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
This is my third Soway hat.
Roland L.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Roland,
Thank you so much for your review and your loyalty! We are delighted that our Soway hats please you so much. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you so much for your review and your loyalty! We are delighted that our Soway hats please you so much. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Chapellerie Traclet met all my expectations: a quality product (cap), delivery (in Belgium) in well-protected packaging and in a timeframe more than quick (less than 3 days)... what more could you ask for 😉
Hervé S.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Hervé,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that the quality of our cap as well as the speed and care taken in the delivery to Belgium met your expectations. Your satisfaction is our priority and your comments encourage us to continue offering the best possible service. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that the quality of our cap as well as the speed and care taken in the delivery to Belgium met your expectations. Your satisfaction is our priority and your comments encourage us to continue offering the best possible service. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Totally in line with the description and my expectations. I would have liked a lighter tent
Jean Marie B.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Marie,
Thank you very much for your positive review! We are delighted that our product met your expectations. We take note of your suggestion regarding a lighter tent and appreciate it. Please feel free to reach out to us for your future purchases!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review! We are delighted that our product met your expectations. We take note of your suggestion regarding a lighter tent and appreciate it. Please feel free to reach out to us for your future purchases!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
-
Bernard B.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Bernard, we sincerely thank you for your score of 5/5 and for your trust in Chapellerie Traclet. Your satisfaction is our priority, and we are delighted that our products have met your expectations. Please feel free to reach out to us for any questions or future needs.
5
/5
★★★★★
Top
Carine V.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Carine,
We warmly thank you for your positive review and your score of 5/5! We are delighted that you had a good experience on our site "Chapellerie Traclet". Your satisfaction is our greatest reward.
See you soon!
The Chapellerie Traclet team
We warmly thank you for your positive review and your score of 5/5! We are delighted that you had a good experience on our site "Chapellerie Traclet". Your satisfaction is our greatest reward.
See you soon!
The Chapellerie Traclet team
5
/5
★★★★★
Well received, perfect
Dominique B.
purchased on 23/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Dominique,
Thank you very much for your positive feedback! We are delighted that your order was received well and that you are satisfied. Your satisfaction is our priority.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted that your order was received well and that you are satisfied. Your satisfaction is our priority.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very beautiful product
Nathalie C.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Nathalie,
We sincerely thank you for your flattering review! We are delighted to learn that you are satisfied with your product. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review! We are delighted to learn that you are satisfied with your product. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfectly satisfied with my purchase
Bernard B.
purchased on 08/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Bernard,
We sincerely thank you for your positive review and are delighted to hear that you are perfectly satisfied with your purchase. Your satisfaction is our priority and we hope to see you soon on our site "Chapellerie Traclet".
Best regards,
The Traclet team
We sincerely thank you for your positive review and are delighted to hear that you are perfectly satisfied with your purchase. Your satisfaction is our priority and we hope to see you soon on our site "Chapellerie Traclet".
Best regards,
The Traclet team
3
/5
★★★☆☆
Disappointed by the rendering of the product on me, the limits of online shopping!
Eric V.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Eric,
We thank you for taking the time to share your review. We understand your disappointment regarding the rendering of the product on you, and we are aware that online shopping can sometimes involve uncertainties. Please feel free to contact us to discuss your experience, we would be happy to help you find a hat that would suit you better.
Best regards,
The Chapellerie Traclet team.
We thank you for taking the time to share your review. We understand your disappointment regarding the rendering of the product on you, and we are aware that online shopping can sometimes involve uncertainties. Please feel free to contact us to discuss your experience, we would be happy to help you find a hat that would suit you better.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Perfect. Received earlier than announced. Thank you.
Alain B.
purchased on 09/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Alain, we warmly thank you for your positive feedback. We are delighted to hear that your order was delivered quickly and that you are satisfied with your experience on our site "Chapellerie Traclet". Please feel free to reach out to us for your future needs, we will always be here to serve you.
5
/5
★★★★★
Fast shipping, good packaging
Guillaume C.
purchased on 04/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Guillaume, we sincerely thank you for your flattering review. We are delighted to hear that you appreciated the speed of the shipping as well as the care taken in packaging your order. Your satisfaction is our priority, and we hope to see you soon on our site "Chapellerie Traclet".
2
/5
★★☆☆☆
I ordered a cap in size 58 and I received size 59
Michel J.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Michel,
Thank you for your feedback. We are sincerely sorry to hear that the size of your cap did not meet your expectations.
The cap from this manufacturer comes in sizes S, M, L, and XL, which are 55, 57, 59, and 61.
If size 59 cm is the size you received, the next smaller size is 57, as this manufacturer does not size in centimeter increments.
It is certainly possible to exchange it if you wish.
Your trust is our priority.
Best regards,
The Chapellerie Traclet team
Thank you for your feedback. We are sincerely sorry to hear that the size of your cap did not meet your expectations.
The cap from this manufacturer comes in sizes S, M, L, and XL, which are 55, 57, 59, and 61.
If size 59 cm is the size you received, the next smaller size is 57, as this manufacturer does not size in centimeter increments.
It is certainly possible to exchange it if you wish.
Your trust is our priority.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Excellent quality of hats! Fast shipping, in short, classy!
Vincent A.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Vincent, we warmly thank you for your flattering feedback on our site "Chapellerie Traclet." We are delighted to learn that the quality of our hats as well as the speed of shipping met your expectations. We look forward to serving you again soon!
5
/5
★★★★★
Well-made site. Important choice and quality products. Satisfied with my purchase.
Francois R.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, François. We are delighted to learn that our site satisfied you and that the quality of our products met your expectations. Please feel free to reach out to us for any future orders, we will be happy to assist you again.
5
/5
★★★★★
Very good choice and good quality products
Thomas J.
purchased on 14/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Thomas. We are delighted to hear that you appreciated the quality of our products and the selection we offer. Your satisfaction is our priority, and we hope to see you soon on our site.
5
/5
★★★★★
Pork pie hat Traclet super beautiful, quality, fast shipping, careful packaging... perfect!
Marina D.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Marina,
Thank you very much for your flattering review! We are delighted that you are satisfied with your pork pie hat and our service. Your satisfaction is our priority and your feedback encourages us to continue in this direction. See you very soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that you are satisfied with your pork pie hat and our service. Your satisfaction is our priority and your feedback encourages us to continue in this direction. See you very soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Fast shipping, item conforms, satisfactory transaction
Jean François V.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Jean François, we sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that you are satisfied with your experience with our site "Chapellerie Traclet." Your satisfaction is our priority, and we hope to see you again soon.
5
/5
★★★★★
Excellent house, important choice, a bit long delays but I understand that one cannot have an excessive stock, perfect item exchange
Jean-michel L.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Jean-Michel. We are delighted that our selection pleased you and appreciate your understanding regarding the delivery times. Your satisfaction remains our priority, and we are happy that the item exchange went well.
5
/5
★★★★★
Hello thank you super a+
Frantz F.
purchased on 27/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Frantz,
We sincerely thank you for your review and for the 5/5 rating you gave us. We are delighted to hear that you were satisfied with your experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you need anything. See you very soon!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your review and for the 5/5 rating you gave us. We are delighted to hear that you were satisfied with your experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you need anything. See you very soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
TipTop!
Andreas W.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Andreas, we sincerely thank you for your flattering review! We are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
5
/5
★★★★★
Fast shipping, quality as promised.
Alexandra N.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Alexandra,
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that you appreciated the speed of our shipping as well as the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that you appreciated the speed of our shipping as well as the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Ok
Joris D.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Joris,
We sincerely thank you for your review. Even a simple "Ok" makes us happy and encourages us to continue providing quality service. Please feel free to reach out to us for any questions or needs regarding our products. See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your review. Even a simple "Ok" makes us happy and encourages us to continue providing quality service. Please feel free to reach out to us for any questions or needs regarding our products. See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
Nothing to say Everything is perfect
Gerard B.
purchased on 14/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive review and your 4/5 rating, Mr. Gérard. We are delighted that you appreciated your experience on our site "Chapellerie Traclet". Please feel free to reach out to us for any questions or suggestions, we will always be here to listen to you.
5
/5
★★★★★
Product conforms to my wish. Excellent responsiveness from Traclet.
Louis G.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Louis,
Thank you very much for your positive feedback and your 5-star rating! We are delighted to learn that the product meets your expectations and that our responsiveness satisfied you. Please feel free to reach out to us for your future needs.
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback and your 5-star rating! We are delighted to learn that the product meets your expectations and that our responsiveness satisfied you. Please feel free to reach out to us for your future needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Philippe B.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive review, Mr. Philippe. Your satisfaction is our priority, and we are delighted that your experience on the Chapellerie Traclet site met your expectations. Please feel free to reach out to us for any questions or future needs.