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Français M
Rating: 5 out of 5
Very good site. Maybe a photo with the hat or cap on a person's head would be very good and would help confirm their choice.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
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M
Rating: 5 out of 5
Perfect. I will come back.
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F
Rating: 5 out of 5
Order processing and fast delivery.
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P
Rating: 5 out of 5
Very good product and very fast delivery.
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P
Rating: 5 out of 5
The service was excellent. My order was shipped the next day and arrived three business days later. The hat, a Crambe Safari Tanzania, was exactly what I ordered. I couldn't be more satisfied.
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M
Rating: 5 out of 5
The site is very clear and allows you to quickly find the right product (and also made in France).
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C
Rating: 5 out of 5
I received the product I ordered on the scheduled delivery date. Very nice hat.
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J
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Perfect craftsmanship
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D
Rating: 5 out of 5
Very satisfied: hat conforms to the description and photo, arrived quickly and well protected. Good quality and a reasonable price. I recommend.
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D
Rating: 5 out of 5
Satisfied with the product
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J
Rating: 4 out of 5
The site is clear, presents many quality items at all prices. I bought two hats, one of which is a foldable Panama that just didn't want to roll up. The TRACLET customer service communicated tips to achieve this, and it worked. The two items, although different, are beautiful and well made. I am very satisfied with them.
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D
Rating: 5 out of 5
The bucket hat I ordered and received is perfect. It meets all my expectations. Moreover, delivered quickly. Perfect
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B
Rating: 5 out of 5
This was not my first order. Speed, follow-up. Serious company! Thank you to Chapellerie Traclet.
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N
Rating: 5 out of 5
Very very happy with my hat
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F
Rating: 5 out of 5
I recommend this store. Very satisfied with my order
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P
Rating: 5 out of 5
very good, and fast thank you
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L
Rating: 5 out of 5
Everything is impeccable: choice of hats, fast delivery, announced delivery time, package in excellent condition.
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R
Rating: 5 out of 5
Very fast delivery with nice little gifts
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A
Rating: 5 out of 5
It is of excellent quality. A dermatologist friend told me that compared to sunscreen with SPF 50, called total screen, a 'classic' hat corresponds to an SPF of 1000! Let's remember that this one is also Anti. UV!
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A
Rating: 3 out of 5
It's a beautiful hat, but the braid is not at all the same and very wide, and very shiny, I wanted to use it for re-enactment but it won't work in its current state. Regarding size, I have already ordered an identical tricorn on the site, but the size is wider this time, without being excessively different.
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J
Rating: 4 out of 5
Limited choice in sizes for certain brands offering original products. Otherwise, a very large selection. Search criteria system to refine.
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F
Rating: 5 out of 5
hello - fast service, serious package, product as described arrived intact
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A
Rating: 5 out of 5
Item conforms to the order and delivered quickly
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G
Rating: 5 out of 5
A very well-designed site, where it is easy to navigate in search of the hat suited to the circumstances and climates. The plus: usage and maintenance tips
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R
Rating: 5 out of 5
I ordered this cap for my niece (with Down syndrome) whose own was starting to wear out but she was very (maybe too) attached to it. Forgotten at my place during her last visit, I sent it to her and seeing the state, I took the opportunity to order a new one while thinking I wouldn't find it anymore, but I did! Superb brand as well as the very responsive site with good follow-up.
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T
Rating: 5 out of 5
TOP!
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C
Rating: 5 out of 5
Very nice quality of the Cowboy Jewel of the West hat (material and finishes). The price is a bit high, but it's worth it for an item that has good hold and should last over time. Great choice of sizes, which finally allows for a perfectly fitted hat (size 54)! Very fast delivery and well-packaged product. I recommend;
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Y
Rating: 5 out of 5
Speed and perfect packaging!
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G
Rating: 5 out of 5
Very satisfied with my purchase, a lot of choice, interesting prices, and careful and fast delivery.
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J
Rating: 5 out of 5
Excellent product for playing golf with a very good design ... Perfect delivery
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J
Rating: 5 out of 5
What more could you want? Everything is perfect.
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C
Rating: 5 out of 5
a flawless performance
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V
Rating: 4 out of 5
A lot of choices. But the search system is a bit hit or miss.
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J
Rating: 5 out of 5
Always top
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A
Rating: 4 out of 5
A bit bulky box
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J
Rating: 5 out of 5
compliant
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A
Rating: 5 out of 5
Very good
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D
Rating: 2 out of 5
Excessively high customs fees
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Response from Chapellerie Traclet
Hello
when purchasing outside the EU, the French VAT of 20% is exempt but you will have to pay import taxes for Switzerland. These fees are inherent to each country.
Otherwise, we can also deliver to France by remaining post or relay point so that you only pay VAT in France without shipping costs to Switzerland and import taxes.
remaining at your disposal
best regards
Traclet sebastien
when purchasing outside the EU, the French VAT of 20% is exempt but you will have to pay import taxes for Switzerland. These fees are inherent to each country.
Otherwise, we can also deliver to France by remaining post or relay point so that you only pay VAT in France without shipping costs to Switzerland and import taxes.
remaining at your disposal
best regards
Traclet sebastien