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Rating: 5 out of 5
Bravo Chapellerie-traclet you form a great team everything is perfect whether it is the delivery or the quality of the beret that was made. Well done team.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
R
Rating: 5 out of 5
Easy to use site, Very fast delivery and the product was exactly as it was depicted in photos, perfect fit and beautiful craftsmanship with impractical material and detail. I would recommend this site and its items/hats greatly. As a first-time orderer and user of this site. I will absolutely be back to place another order for something else that catches my eye.
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Y
Rating: 5 out of 5
Nice welcome and great ease of navigation on the Traclet site. Ordering turns out to be very simple; the secure payment reassures! Great efficiency at all levels to process my order: confirmation email, really perfect packaging, shipping costs waived because the amount of my order allowed me to obtain this additional advantage, shipping message, Colissimo delay J+2 respected. Upon opening the package, surprise! A Traclet hat bag was waiting for me... Very pleasant shopping experience, once again!
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D
Rating: 5 out of 5
Product conforms to the description, fast shipping
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T
Rating: 4 out of 5
Choice in references, products matching the description and quality, prices not prohibitive, fast shipping. Occasional appearances of products for women while the 'man' filter is activated, but that's a detail. Good site, very satisfied.
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G
Rating: 5 out of 5
Fast delivery. Careful packaging. Perfect. I recommend.
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F
Rating: 5 out of 5
Excellent service. It would certainly be interesting, for customers like me who do not have a very common size, to be able to easily identify which products can be made to measure.
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P
Rating: 5 out of 5
Easy to discover site, fast delivery, product conforms to the represented photos. The quality is there, the aesthetics too, really satisfied with my purchase.
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C
Rating: 5 out of 5
Huge choice. Very fast delivery
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I
Rating: 5 out of 5
Perfect! The choice, the quality, the efficiency, the speed!
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A
Rating: 5 out of 5
I love this hat but there is one issue, the edge is a bit wavy on each side I would say and I don't know if I can reshape it with steam to regain its original shape.
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M
Rating: 5 out of 5
Perfect in every way
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L
Rating: 5 out of 5
2nd order at Traclet: company still very reactive, fast delivery and in REAL packaging! Nothing to report, everything is OK and the hats are in every way conforming to the description, very beautiful products!
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M
Rating: 5 out of 5
Difficult to comment upon receipt of the package but at first glance, the size of the Panama fits my head size, its texture is fine and I think it is of good quality; we will see that in use. As for shipping/delivery, everything went very well.
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J
Rating: 5 out of 5
Not yet tried but conforms to the photo
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A
Rating: 5 out of 5
Hat as shown in the photos and description. It arrived quickly and properly packaged. I recommend.
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W
Rating: 5 out of 5
Perfect.
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F
Rating: 5 out of 5
A hat does not tolerate mediocrity. This boater has style.
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O
Rating: 5 out of 5
Very good and very practical. Easy to put on knowing that I have a paralyzed arm.
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C
Rating: 5 out of 5
Pure happiness! A wide choice, clear and simple descriptions for each model, fast and careful delivery... See you soon for a winter model.
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F
Rating: 5 out of 5
Very nice hat, delivered with care. A bit large, it's a shame there's no adjustment system.
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E
Rating: 5 out of 5
Top hat
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J
Rating: 5 out of 5
Perfect navigation on the site, delivery time respected and packaging of the hat top-notch: large sturdy box and excellent interior padding with tissue paper. Regarding the hat, it is of very good quality.
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P
Rating: 5 out of 5
Top quality..
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T
Rating: 5 out of 5
Everything went very well
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P
Rating: 1 out of 5
I ordered a hat in size 56, I received a hat much larger, at least size 58, and customer service did not want to cover the return shipping costs.
I am very disappointed by this attitude, unworthy of good commercial service!!!
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I am very disappointed by this attitude, unworthy of good commercial service!!!
Response from Chapellerie Traclet
Hello
If there is a sizing issue, please send us a photo at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
If there is a sizing issue, please send us a photo at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
D
Rating: 5 out of 5
Very easy to use site. Good quality products as always
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J
Rating: 5 out of 5
Pleasant site, delivery received earlier than expected. I am very satisfied with the quality of the item.
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E
Rating: 5 out of 5
Very satisfied
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P
Rating: 5 out of 5
Item perfectly matching the description. Small downside regarding the packaging box which was a bit narrow and slightly raised the edges.
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F
Rating: 5 out of 5
Meets my expectations.
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N
Rating: 5 out of 5
Nothing to report.
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S
Rating: 1 out of 5
Hi, it was the right size but it was dirty underneath
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Response from Chapellerie Traclet
Hello, please excuse us if there was an issue during storage. Can you send us a photo of the item received so we can implement measures to prevent this from happening again.
Best regards
Traclet Sébastien
Best regards
Traclet Sébastien
C
Rating: 5 out of 5
Perfect, beautiful item delivered with care
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M
Rating: 5 out of 5
Excellent contact and service. Good quality product and compliant. I recommend it without worry.
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E
Rating: 5 out of 5
Very good serious site
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P
Rating: 5 out of 5
It's very good, fast and understandable
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F
Rating: 5 out of 5
Quality bob! Impeccable service!
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D
Rating: 5 out of 5
Very fast shipping, quality of items and extremely well-stocked site, we don't run out of references.
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P
Rating: 4 out of 5
Very nice quality, reasonable price, however the delay is a bit too long.
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