9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

IT IS PERFECT ACCORDING TO MY EXPECTATIONS

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Acheteur Vérifié
purchased on 25/02/2024
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5 /5
★★★★★

Very good seller I recommend

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Acheteur Vérifié
purchased on 22/02/2024
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5 /5
★★★★★

Very good site, fast, reliable and very happy with my purchase.

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Acheteur Vérifié
purchased on 24/02/2024
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5 /5
★★★★★

Perfect hat, compliant and very pleasant to wear

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Acheteur Vérifié
purchased on 25/02/2024
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 26/02/2024
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5 /5
★★★★★

I thank the seller for the quality of the product, the tailoring and the carefully prepared packaging.

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Acheteur Vérifié
purchased on 16/02/2024
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5 /5
★★★★★

Fast delivery, the beige fedora hat matches the description, perfect.

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Acheteur Vérifié
purchased on 22/02/2024
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5 /5
★★★★★

Good quality

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Acheteur Vérifié
purchased on 21/01/2024
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5 /5
★★★★★

Very nice beanie good quality

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Acheteur Vérifié
purchased on 21/02/2024
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4 /5
★★★★☆

Everything was perfect

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Acheteur Vérifié
purchased on 14/02/2024
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3 /5
★★★☆☆

I ordered 2 hats: 1 available immediately, the other available in 15 days. Not having received the first hat about a week after my order or any information, I sent an email to Traclet. I was told that their principle was to make only one shipment but, if I wished, they could send me the available hat immediately. Concerned about the preservation of our planet, I obviously chose to wait for the 2nd hat to also be available to make only one shipment. This was done within the announced deadlines and I am very satisfied. The purpose of this review is simply to advise Traclet to inform the customer, as soon as an order like mine is placed, that the delivery will be grouped. This will avoid unnecessary questioning about the fate of their order and wasting time contacting the seller. In any case, despite this small remark, I am very satisfied with the hats (2nd order) and the services of Traclet. No hard feelings.

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Acheteur Vérifié
purchased on 24/01/2024
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5 /5
★★★★★

The delivery by collissimo is not up to par. I wanted to reschedule a delivery date but the service was not working. After several attempts I had to give up.

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Acheteur Vérifié
purchased on 04/01/2024
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5 /5
★★★★★

Very good quality and speed of delivery. Thank you

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Acheteur Vérifié
purchased on 22/02/2024
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5 /5
★★★★★

Very good, I recommend

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Acheteur Vérifié
purchased on 16/02/2024
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5 /5
★★★★★

Very satisfied, very good products and very attentive customer service. Quality site, indication of product availability time according to size. Fast shipping

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Acheteur Vérifié
purchased on 19/02/2024
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5 /5
★★★★★

Satisfied. I had to make a return the first time. Everything went well. I received my item very quickly and I appreciated this service and the order delivery tracking

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Acheteur Vérifié
purchased on 05/02/2024
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5 /5
★★★★★

PERFECT! VERY EFFICIENT

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Acheteur Vérifié
purchased on 19/02/2024
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5 /5
★★★★★

No comment.

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Acheteur Vérifié
purchased on 18/02/2024
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5 /5
★★★★★

Very fast and well-protected product

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Acheteur Vérifié
purchased on 17/02/2024
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1 /5
★☆☆☆☆

Delivery time not respected!

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Acheteur Vérifié
purchased on 16/02/2024
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Answer from Chapellerie Traclet
Hello
Thank you for your comment.
The order was placed on Friday 16/02/2024 at 18:53:01.
The order left on Monday 19/02/2024 under tracking 6C18383620326
Indeed, even though we are open on Saturday, the post does not take our packages. It therefore leaves on Monday because the post does not work on Sunday yet.
It was delivered on Wednesday 21
https://www.laposte.fr/outils/suivre-vos-envois?code=6C18383620326
Thank you for indicating the issue encountered with the delay because for a delay with delivery on Tuesday, it would have been necessary to take Chronopost or TNT.
We hope, however, that the hat gives you complete satisfaction.
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 18/02/2024
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5 /5
★★★★★

I have been buying hats from you for a few years now, because even with modifications or size changes, your store remains a reference for me... perfect thank you!

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Acheteur Vérifié
purchased on 18/02/2024
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4 /5
★★★★☆

Fast delivery Good quality price ratio

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Acheteur Vérifié
purchased on 20/02/2024
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 20/02/2024
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1 /5
★☆☆☆☆

Delayed delivery of months, very poor quality article, really disappointed

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Acheteur Vérifié
purchased on 28/11/2023
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Answer from Chapellerie Traclet
Hello
Please excuse us for this delivery delay, our manufacturer had delays in resupplying.
Regarding the quality of this type of cap; we have offered you another model and it is of course possible to exchange it if it does not suit you.
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

Quality of the product and shipping follow-up.

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Acheteur Vérifié
purchased on 13/02/2024
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5 /5
★★★★★

Nothing to say, it's perfect

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Acheteur Vérifié
purchased on 15/02/2024
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5 /5
★★★★★

Clear site, delivery as promised and product meets my expectations.

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Acheteur Vérifié
purchased on 21/02/2024
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5 /5
★★★★★

Hat identical to the photo and of super quality, very fast delivery, really top-notch

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Acheteur Vérifié
purchased on 20/02/2024
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4 /5
★★★★☆

No problem with the size change of the cap. Quick return.

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Acheteur Vérifié
purchased on 26/01/2024
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4 /5
★★★★☆

Very good, item received a bit after the set deadline

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Acheteur Vérifié
purchased on 14/01/2024
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4 /5
★★★★☆

Order received quickly, and in line with my expectations. The price a bit high

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Acheteur Vérifié
purchased on 18/02/2024
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5 /5
★★★★★

TRACLET perfectly met my expectations. The customization of my boater was possible thanks to their availability and responsiveness.

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Acheteur Vérifié
purchased on 12/02/2024
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5 /5
★★★★★

Perfect as usual!... nothing more to say...

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Acheteur Vérifié
purchased on 18/02/2024
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4 /5
★★★★☆

Easy navigation on the site. Fast delivery. Correct packaging.

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Acheteur Vérifié
purchased on 18/02/2024
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5 /5
★★★★★

VERY GOOD SERVICE.

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Acheteur Vérifié
purchased on 18/02/2024
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4 /5
★★★★☆

Surprised by 'waiting for restocking', but arrived on time for the gift

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Acheteur Vérifié
purchased on 13/02/2024
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5 /5
★★★★★

Exactly what I expected

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Acheteur Vérifié
purchased on 17/02/2024
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5 /5
★★★★★

Product as described, quality and fast delivery. Very good experience!

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Acheteur Vérifié
purchased on 17/02/2024
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4 /5
★★★★☆

I knew what I wanted and found it easily

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Acheteur Vérifié
purchased on 10/02/2024
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