English
/10
★★★★★
based on 35893 reviews published
★★★★★
based on 35893 reviews published
Latest customer reviews
4
/5
★★★★☆
In line with my expectations.
Gérard D.
purchased on 29/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Gérard, we sincerely thank you for your positive review. We are delighted to learn that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us if you have any suggestions or questions, we will be happy to assist you.
5
/5
★★★★★
Great.. Thanks. Although delivery from France to UK quite slow.
Jo B.
purchased on 28/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jo,
Thank you very much for your positive review and your 5/5 rating! We are delighted that you enjoyed your experience with Chapellerie Traclet. We take your comments about the delivery time into account and we strive to improve this service. Please feel free to reach out to us for your future purchases!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your 5/5 rating! We are delighted that you enjoyed your experience with Chapellerie Traclet. We take your comments about the delivery time into account and we strive to improve this service. Please feel free to reach out to us for your future purchases!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Flawless transaction, no issues, quality hat well packaged
Marc-andré M.
purchased on 29/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Marc-André. We are pleased to learn that your experience with our site "Chapellerie Traclet" met your expectations and that you are satisfied with the quality of our hats. Please feel free to reach out to us for your future purchases, we will always be happy to serve you.
5
/5
★★★★★
Good quality
Céline C.
purchased on 28/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Céline,
We sincerely thank you for your flattering review and your 5-star rating. We are delighted to know that you are satisfied with the quality of our products. Your satisfaction is our priority, and your comments encourage us to continue offering the best. Please feel free to come back to us for your future purchases!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your 5-star rating. We are delighted to know that you are satisfied with the quality of our products. Your satisfaction is our priority, and your comments encourage us to continue offering the best. Please feel free to come back to us for your future purchases!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Everything corresponds to what I was looking for and it was delivered very quickly
Nicolas P.
purchased on 28/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Nicolas,
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that our products met your expectations and that you appreciated the speed of delivery. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that our products met your expectations and that you appreciated the speed of delivery. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good. Matches the description
Serge B.
purchased on 27/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Serge,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that your order matched the description and that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that your order matched the description and that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
No, it did not suit for several reasons
Jacques N.
purchased on 29/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jacques,
Thank you for taking the time to share your review. We are sorry to learn that your experience did not meet your expectations. We would greatly appreciate knowing more about the specific reasons so that we can improve our services. Please feel free to contact us directly.
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your review. We are sorry to learn that your experience did not meet your expectations. We would greatly appreciate knowing more about the specific reasons so that we can improve our services. Please feel free to contact us directly.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Pleasant staff, article received on time
Nazira M.
purchased on 28/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Nazira,
We warmly thank you for your flattering review and are delighted to learn that you appreciated the quality of our staff as well as the speed of delivery of your article. Your satisfaction is our priority, and your positive comments encourage us to maintain our commitment to quality service. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and are delighted to learn that you appreciated the quality of our staff as well as the speed of delivery of your article. Your satisfaction is our priority, and your positive comments encourage us to maintain our commitment to quality service. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very satisfactory article. Fast delivery
Jean-luc J.
purchased on 28/03/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your flattering review, Jean-Luc. We are delighted to learn that you are satisfied with your article and the speed of our delivery service. We look forward to serving you again on our site "Chapellerie Traclet."
5
/5
★★★★★
Very satisfied with my order
Michel D.
purchased on 28/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Michel,
We warmly thank you for your positive feedback and are delighted to learn that you are very satisfied with your order. Your trust is precious to us, and we will always be happy to welcome you again on our site "Chapellerie Traclet."
We warmly thank you for your positive feedback and are delighted to learn that you are very satisfied with your order. Your trust is precious to us, and we will always be happy to welcome you again on our site "Chapellerie Traclet."
5
/5
★★★★★
Fast service and quality
France P.
purchased on 29/03/2026
Translated review
Answer from Chapellerie Traclet
Dear France,
We sincerely thank you for your flattering review. We are delighted to learn that our service and the quality of our products met your expectations. Your satisfaction is our priority, and we hope to welcome you again soon on our site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review. We are delighted to learn that our service and the quality of our products met your expectations. Your satisfaction is our priority, and we hope to welcome you again soon on our site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Serious establishment that offers a very wide choice of hats. The service is of high quality.
Samuel C.
purchased on 29/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you, Samuel, for your flattering review and your 5/5 rating. We are delighted that our wide selection of hats and the quality of our service met your expectations. Your satisfaction is our greatest reward!
5
/5
★★★★★
Products meet my expectations.
Frédéric T.
purchased on 27/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive review, Mr. Frédéric. We are delighted to learn that our products have met your expectations. Please do not hesitate to reach out to us for any other requests or questions.
5
/5
★★★★★
Very satisfied thank you
Pascal D.
purchased on 29/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Pascal,
We sincerely thank you for your positive review and are delighted to learn that you are very satisfied with your experience on our site "Chapellerie Traclet." Your satisfaction is our priority, and we hope to see you again soon for your next orders.
We sincerely thank you for your positive review and are delighted to learn that you are very satisfied with your experience on our site "Chapellerie Traclet." Your satisfaction is our priority, and we hope to see you again soon for your next orders.
5
/5
★★★★★
Good
Michel A.
purchased on 27/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Michel, we sincerely thank you for your positive feedback on our site "Chapellerie Traclet". Your satisfaction is our priority and we are delighted that you appreciated your experience. Please do not hesitate to reach out to us if you have any questions or specific needs.
5
/5
★★★★★
-
Olivier S.
purchased on 29/03/2026
Translated review
Answer from Chapellerie Traclet
Thank you very much, Olivier, for your positive review and your 5/5 rating! We are delighted that you had a satisfactory experience on our site "Chapellerie Traclet." Please feel free to come back to us soon!
5
/5
★★★★★
Dimension almost the opposite of Stetson
Jean Claude G.
purchased on 22/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Jean Claude,
We warmly thank you for your review and your 5/5 rating. We are delighted that our products have satisfied you, even if the dimensions seem different from those of Stetson. Please feel free to contact us for any questions or advice on our items, we are at your disposal.
Best regards,
The Chapellerie Traclet team.
We warmly thank you for your review and your 5/5 rating. We are delighted that our products have satisfied you, even if the dimensions seem different from those of Stetson. Please feel free to contact us for any questions or advice on our items, we are at your disposal.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Product very good, delivery very good.
Philippe B.
purchased on 21/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Philippe,
We sincerely thank you for your glowing feedback and are delighted to hear that you are satisfied with your product and our delivery service. Your review is valuable and encourages us to continue offering the best quality possible. We look forward to welcoming you again at Chapellerie Traclet.
We sincerely thank you for your glowing feedback and are delighted to hear that you are satisfied with your product and our delivery service. Your review is valuable and encourages us to continue offering the best quality possible. We look forward to welcoming you again at Chapellerie Traclet.
5
/5
★★★★★
A very nice gavroche cap of very good quality and received quickly.
Isabelle C.
purchased on 24/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Isabelle,
Thank you very much for your glowing review! We are delighted that you appreciated your gavroche cap and that the delivery was quick. Your satisfaction is our priority.
See you soon on our site!
The Chapellerie Traclet team.
Thank you very much for your glowing review! We are delighted that you appreciated your gavroche cap and that the delivery was quick. Your satisfaction is our priority.
See you soon on our site!
The Chapellerie Traclet team.
5
/5
★★★★★
Good value for money. I am satisfied
Didier B.
purchased on 23/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Didier,
We sincerely thank you for your review and for the perfect rating you gave us. We are delighted to hear that you are satisfied with the quality of our products and their value for money. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your review and for the perfect rating you gave us. We are delighted to hear that you are satisfied with the quality of our products and their value for money. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
4
/5
★★★★☆
Order received on time. A bit disappointed with the product
Michel G.
purchased on 27/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Michel,
Thank you very much for your feedback and your positive rating! We are delighted that your order arrived on time. We are sorry to learn that the product did not fully satisfy you. Your feedback is valuable to us, and we would be happy to know your expectations in order to improve our offer. Please do not hesitate to contact us to discuss this.
Best regards,
The Chapellerie Traclet team
Thank you very much for your feedback and your positive rating! We are delighted that your order arrived on time. We are sorry to learn that the product did not fully satisfy you. Your feedback is valuable to us, and we would be happy to know your expectations in order to improve our offer. Please do not hesitate to contact us to discuss this.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
The exchange due to size has been successfully completed.
Christophe M.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Christophe,
We warmly thank you for your positive review! We are delighted to hear that the exchange related to size went smoothly. Your satisfaction is our priority. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team.
We warmly thank you for your positive review! We are delighted to hear that the exchange related to size went smoothly. Your satisfaction is our priority. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Product quality (Stetson cap). Speed of shipping. Thank you.
Patricia M.
purchased on 26/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Patricia,
We warmly thank you for your flattering review. We are delighted to learn that you are satisfied with the quality of your Stetson cap and the speed of our shipping service. Your satisfaction is our priority, and your comments encourage us to continue in this direction. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review. We are delighted to learn that you are satisfied with the quality of your Stetson cap and the speed of our shipping service. Your satisfaction is our priority, and your comments encourage us to continue in this direction. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Everything was perfect
Jean-michel L.
purchased on 27/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Michel,
Thank you very much for your excellent feedback and your rating of 5/5! We are delighted that your experience on our site "Chapellerie Traclet" was perfect. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
See you soon,
The Chapellerie Traclet team
Thank you very much for your excellent feedback and your rating of 5/5! We are delighted that your experience on our site "Chapellerie Traclet" was perfect. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
See you soon,
The Chapellerie Traclet team
5
/5
★★★★★
Beautiful quality, fast delivery
Catherine J.
purchased on 26/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Catherine, we sincerely thank you for your positive evaluation and your compliments on the quality of our products as well as the speed of our delivery service. Your satisfaction is our priority and we are delighted to have met your expectations. We look forward to seeing you again on our site!
5
/5
★★★★★
Product meets my expectations
Catherine B.
purchased on 27/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Catherine,
We warmly thank you for your positive review and for the rating of 5/5. We are delighted to learn that the product fully met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site for more discoveries.
Best regards,
The Chapellerie Traclet team.
We warmly thank you for your positive review and for the rating of 5/5. We are delighted to learn that the product fully met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site for more discoveries.
Best regards,
The Chapellerie Traclet team.
4
/5
★★★★☆
Apart from the delivery times, the hat is of good quality.
Frederic M.
purchased on 06/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Frédéric,
Thank you very much for your review and for your positive comments on the quality of our hats. We apologize for the delivery delays and are constantly working to improve this aspect. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team.
Thank you very much for your review and for your positive comments on the quality of our hats. We apologize for the delivery delays and are constantly working to improve this aspect. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Very satisfied
Dolores L.
purchased on 26/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Dolores,
We sincerely thank you for your positive evaluation of our site "Chapellerie Traclet". Your satisfaction is our priority and we are delighted to have met your expectations. Please do not hesitate to reach out to us for any future questions or needs.
We sincerely thank you for your positive evaluation of our site "Chapellerie Traclet". Your satisfaction is our priority and we are delighted to have met your expectations. Please do not hesitate to reach out to us for any future questions or needs.
2
/5
★★☆☆☆
-
Jean-claude S.
purchased on 25/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Claude,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we wish to provide you with a service that reflects our values. Please do not hesitate to contact us directly to discuss your concerns.
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we wish to provide you with a service that reflects our values. Please do not hesitate to contact us directly to discuss your concerns.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Excellent
Philippe H.
purchased on 24/03/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your flattering comment, Philippe. We are delighted that our site "Chapellerie Traclet" has met your expectations. Your satisfaction is our greatest reward and we hope to see you again soon among our clients!
4
/5
★★★★☆
Hello The delivery was delayed. The cap is correct but of lower quality than the original which was made of wool. Best regards
Claudine L.
purchased on 28/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Claudine,
Thank you for your feedback and your experience with our site "Chapellerie Traclet". We are sorry to hear that the delivery was delayed and that the quality of the cap does not fully meet your expectations. Your comments are valuable and will help us improve our services and products. Please feel free to contact us if you need further assistance.
Best regards,
The Chapellerie Traclet team.
Thank you for your feedback and your experience with our site "Chapellerie Traclet". We are sorry to hear that the delivery was delayed and that the quality of the cap does not fully meet your expectations. Your comments are valuable and will help us improve our services and products. Please feel free to contact us if you need further assistance.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Straw hat, just perfect
Nathalie G.
purchased on 25/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Nathalie,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that our straw hat has met your expectations and that you are satisfied with it. Your satisfaction is our greatest reward. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that our straw hat has met your expectations and that you are satisfied with it. Your satisfaction is our greatest reward. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Everything perfect. Speed in shipping and the product was totally protected in packaging. The tracking information was excellent. Totally recommendable.
Carrasco Tardío J.
purchased on 25/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Carrasco Tardío,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you were satisfied with the speed of shipping and the quality of our product packaging. Your recommendation is greatly appreciated and motivates us to continue providing high-quality service. We look forward to serving you again on our site "Chapellerie Traclet".
Best regards,
The Traclet team
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you were satisfied with the speed of shipping and the quality of our product packaging. Your recommendation is greatly appreciated and motivates us to continue providing high-quality service. We look forward to serving you again on our site "Chapellerie Traclet".
Best regards,
The Traclet team
5
/5
★★★★★
I am very happy with my bowler hat
Patrice F.
purchased on 24/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your glowing review, Patrice. We are delighted to hear that you are satisfied with your bowler hat, and we hope to assist you again in your future hat choices. See you very soon on our site!
5
/5
★★★★★
Very good quality sailor cap+++++++
Olivier C.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Olivier,
Thank you very much for your glowing review! We are delighted to hear that you are satisfied with your sailor cap. Your positive feedback encourages us to continue offering quality products. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team.
Thank you very much for your glowing review! We are delighted to hear that you are satisfied with your sailor cap. Your positive feedback encourages us to continue offering quality products. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Perfect
Rachel G.
purchased on 23/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Rachel,
Thank you very much for your glowing review! We are delighted that your experience with Chapellerie Traclet was perfect. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team.
Thank you very much for your glowing review! We are delighted that your experience with Chapellerie Traclet was perfect. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Fast delivery, quality product.
Ivan M.
purchased on 22/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Ivan,
We warmly thank you for your glowing review and for the maximum rating you gave us. We are delighted to hear that you were satisfied with the speed of our delivery and the quality of our products. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
We warmly thank you for your glowing review and for the maximum rating you gave us. We are delighted to hear that you were satisfied with the speed of our delivery and the quality of our products. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Fast delivery, good quality beanie
Jean-marc C.
purchased on 23/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Marc,
Thank you very much for your glowing review and your perfect rating! We are delighted that you are satisfied with the quality of your beanie and the speed of our service. Your trust motivates us to continue offering the best.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team.
Thank you very much for your glowing review and your perfect rating! We are delighted that you are satisfied with the quality of your beanie and the speed of our service. Your trust motivates us to continue offering the best.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Nice hat (a bit expensive...) but having a lichen planopilaris I am protected from the sun
Sabine B.
purchased on 23/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Sabine,
We sincerely thank you for your flattering review and are delighted to learn that our hat provides you with protection and style. We understand that the price may seem high, but we strive to offer quality products that combine comfort and aesthetics. Please feel free to reach out to us if you have any other questions or needs.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your flattering review and are delighted to learn that our hat provides you with protection and style. We understand that the price may seem high, but we strive to offer quality products that combine comfort and aesthetics. Please feel free to reach out to us if you have any other questions or needs.
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Very nice store. the ordered item is perfect. I will certainly order a fall winter cap again. Best regards, Jacques MARCHAND
Jacques M.
purchased on 24/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jacques,
We sincerely thank you for your flattering review! We are delighted that you liked the item and would be happy to welcome you again for your next order. See you very soon at Traclet Hat Shop!
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your flattering review! We are delighted that you liked the item and would be happy to welcome you again for your next order. See you very soon at Traclet Hat Shop!
Best regards,
The Traclet Hat Shop Team