9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Satisfied.

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Acheteur Vérifié
purchased on 18/01/2024
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5 /5
★★★★★

Thank you, fits perfectly, I recommend, they keep you very warm in extreme cold. Although I lost my first pair, I reordered from the source.

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Acheteur Vérifié
purchased on 18/01/2024
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4 /5
★★★★☆

Beautiful quality, fully satisfied with my purchase, just a downside for a slightly long delivery which justifies four stars.

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Acheteur Vérifié
purchased on 04/01/2024
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5 /5
★★★★★

Beautiful quality, I am very satisfied with my purchase...

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Acheteur Vérifié
purchased on 18/01/2024
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3 /5
★★★☆☆

Very long delivery time. 40 days is a bit ridiculous. If the product is not in stock, it should be mentioned! With an approximate delivery time... Product description very brief, lacking detail.

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Acheteur Vérifié
purchased on 06/12/2023
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1 /5
★☆☆☆☆

Worse than bad, product not restocked. I had to send a first message for them to tell me that the product would be delivered to me the following week, but in fact no. Then I requested a refund and there, miracle, they sent my order in a hurry and still not to where I chose. The service is deteriorating and this does not bode well...

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Acheteur Vérifié
purchased on 22/12/2023
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Answer from Chapellerie Traclet
Hello
The information about the delivery time was indicated at the time of the order and then confirmed by email.
The delay was a bit longer because the manufacturer was on vacation during the winter holidays.
Finally, an email was sent in the middle of last week to inform you that the order would arrive at the end of the week.
We hope that the clogs will give you complete satisfaction.
Best regards
Traclet Sébastien
4 /5
★★★★☆

Order and delivery, nothing to say.

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Acheteur Vérifié
purchased on 15/01/2024
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5 /5
★★★★★

As expected.

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Acheteur Vérifié
purchased on 19/01/2024
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5 /5
★★★★★

Delivery time met and item ordered identical to the photo.

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Acheteur Vérifié
purchased on 14/01/2024
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4 /5
★★★★☆

Very easy to consult site, fast delivery by colissimo.

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Acheteur Vérifié
purchased on 15/01/2024
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3 /5
★★★☆☆

Satisfied with the product, but the packaging, the bubble envelope in which the pair of gloves arrived was open, completely torn in the center.

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Acheteur Vérifié
purchased on 13/01/2024
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2 /5
★★☆☆☆

Order date: January 11. Delivery: January 22. This is not good service for customers.

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Acheteur Vérifié
purchased on 11/01/2024
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Answer from Chapellerie Traclet
Hello
Yes, this information is well noted when choosing the size but also confirmed by email on the day of your order.
As well as during our exchanges by email.
We hope that the cap will satisfy you.
Best regards
Traclet Sébastien
Shipped Armada Levell 01/16/2024 18:00:33
Awaiting restocking 01/11/2024 12:42:01
Payment accepted 01/11/2024 12:42:00
5 /5
★★★★★

Superb hat, made in France too. Really perfect. I will come back for all types of headwear.

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Acheteur Vérifié
purchased on 17/01/2024
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5 /5
★★★★★

No worries: very good.

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Acheteur Vérifié
purchased on 17/01/2024
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5 /5
★★★★★

Easy to use site, great choice, secure payment

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Acheteur Vérifié
purchased on 17/01/2024
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5 /5
★★★★★

Good quality, fast delivery

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Acheteur Vérifié
purchased on 05/01/2024
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4 /5
★★★★☆

Package delivered quickly. Caps are good.

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Acheteur Vérifié
purchased on 18/01/2024
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5 /5
★★★★★

Dryhnidgy fguyndfu

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Acheteur Vérifié
purchased on 17/01/2024
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5 /5
★★★★★

Very fast shipping, well-packaged parcel

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Acheteur Vérifié
purchased on 15/01/2024
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3 /5
★★★☆☆

Head circumference not indicated in simple reading and no possibility to search by size.

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Acheteur Vérifié
purchased on 13/01/2024
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5 /5
★★★★★

The product matches what is displayed and seems to be of good quality. To see with time

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Acheteur Vérifié
purchased on 12/01/2024
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5 /5
★★★★★

Great for father-in-law who will keep his head warm

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Acheteur Vérifié
purchased on 13/01/2024
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5 /5
★★★★★

Order placed Wednesday evening and received Saturday Super fast

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Acheteur Vérifié
purchased on 17/01/2024
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3 /5
★★★☆☆

Polar caps with an outdated look. I am disappointed. If I had seen them in real life and tried them on in a store, I would not have bought them.

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Acheteur Vérifié
purchased on 18/01/2024
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5 /5
★★★★★

Good quality of the product and fast delivery thank you

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Acheteur Vérifié
purchased on 17/01/2024
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5 /5
★★★★★

Fast shipping. Good quality cap.

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Acheteur Vérifié
purchased on 14/01/2024
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 13/01/2024
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5 /5
★★★★★

Very good choice

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Acheteur Vérifié
purchased on 02/01/2024
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5 /5
★★★★★

Nothing to complain about, Very happy with my purchase! Super quality and true to the description, received very quickly with careful packaging.

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Acheteur Vérifié
purchased on 13/01/2024
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5 /5
★★★★★

All good.

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Acheteur Vérifié
purchased on 14/01/2024
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5 /5
★★★★★

Fast delivery. Good products

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Acheteur Vérifié
purchased on 18/01/2024
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5 /5
★★★★★

All good... Item as described and fast delivery. Thank you for your professionalism.

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Acheteur Vérifié
purchased on 15/01/2024
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1 /5
★☆☆☆☆

Disappointed

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Acheteur Vérifié
purchased on 06/01/2024
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Answer from Chapellerie Traclet
Hello
What is the issue encountered with your order?
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

Our order took longer because they didn't have the size available but we are satisfied with their professionalism.

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Acheteur Vérifié
purchased on 19/12/2023
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5 /5
★★★★★

Beautiful quality

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Acheteur Vérifié
purchased on 18/01/2024
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2 /5
★★☆☆☆

The delivered hat does not match the one ordered, nothing to say about the transport.

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Acheteur Vérifié
purchased on 28/11/2023
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Answer from Chapellerie Traclet
Hello
Please excuse us for this error. Thank you for sending us a photo of the received model at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

Top

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Acheteur Vérifié
purchased on 11/01/2024
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5 /5
★★★★★

Satisfied with the product delivery as promised

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Acheteur Vérifié
purchased on 16/01/2024
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5 /5
★★★★★

Very good. Efficient customer service that responds quickly to questions. Products very well packaged. Respect for delivery times which are fast. I recommend

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Acheteur Vérifié
purchased on 15/01/2024
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3 /5
★★★☆☆

Order placed just before Christmas, paid at the time of ordering of course, debited immediately and then no news regarding the delay. It would be wise for Traclet to maintain contact with the customer so that they know where things stand. This would prevent the customer from calling the site to get an updated delay. Apparently, there is no stock. The product received is however compliant with the order.

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Acheteur Vérifié
purchased on 24/12/2023
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