9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

4 /5
★★★★☆

Good purchase,

User icon
Acheteur Vérifié
purchased on 29/12/2023
Translated review
4 /5
★★★★☆

Disappointed with a second order: balaclava a bit small and faux fur hat poorly sewn.

User icon
Acheteur Vérifié
purchased on 04/01/2024
Translated review
5 /5
★★★★★

Cap compliant with the description, and order processed within the indicated times. Perfect

User icon
Acheteur Vérifié
purchased on 29/12/2023
Translated review
5 /5
★★★★★

Easy site

User icon
Acheteur Vérifié
purchased on 07/12/2023
Translated review
5 /5
★★★★★

01/08/2024 - Women's suspenders of excellent quality. This is the first time I wear them, they suit me very well. Thank you for the good telephone reception during which I was able to get some clarifications before placing my order.

User icon
Acheteur Vérifié
purchased on 04/01/2024
Translated review
4 /5
★★★★☆

A downside for the website. I couldn't get your contact link to work, the message wouldn't send. I had to go through the internet address to reach you.

User icon
Acheteur Vérifié
purchased on 04/08/2023
Translated review
5 /5
★★★★★

Product meets expectations, fast delivery, (3 days) quick, simple, efficient. I recommend.

User icon
Acheteur Vérifié
purchased on 03/01/2024
Translated review
5 /5
★★★★★

Happy with the delivery

User icon
Acheteur Vérifié
purchased on 13/10/2023
Translated review
5 /5
★★★★★

The hat meets my needs, fast and efficient delivery

User icon
Acheteur Vérifié
purchased on 02/01/2024
Translated review
5 /5
★★★★★

Serious, quality products. No issues

User icon
Acheteur Vérifié
purchased on 03/01/2024
Translated review
5 /5
★★★★★

Fast delivery, product quality

User icon
Acheteur Vérifié
purchased on 02/01/2024
Translated review
5 /5
★★★★★

Very easy to access site.

User icon
Acheteur Vérifié
purchased on 03/01/2024
Translated review
5 /5
★★★★★

Very satisfying

User icon
Acheteur Vérifié
purchased on 03/01/2024
Translated review
5 /5
★★★★★

Good beret I confirm.

User icon
Acheteur Vérifié
purchased on 03/01/2024
Translated review
5 /5
★★★★★

Great

User icon
Acheteur Vérifié
purchased on 03/01/2024
Translated review
5 /5
★★★★★

Very pretty

User icon
Acheteur Vérifié
purchased on 02/01/2024
Translated review
5 /5
★★★★★

Pleasant site to navigate, impeccable service (addition of a very well made chin strap, no charge). Fast shipping, everything very well, thank you.

User icon
Acheteur Vérifié
purchased on 08/12/2023
Translated review
5 /5
★★★★★

Nice item, conforms to what was seen on the site. Nice realization.

User icon
Acheteur Vérifié
purchased on 02/01/2024
Translated review
3 /5
★★★☆☆

Good evening. The color of the cap received does not match that of the photo presented on the site.

User icon
Acheteur Vérifié
purchased on 31/12/2023
Translated review
5 /5
★★★★★

No issues, thank you

User icon
Acheteur Vérifié
purchased on 31/12/2023
Translated review
5 /5
★★★★★

Very good site and excellent after-sales service.

User icon
Acheteur Vérifié
purchased on 29/12/2023
Translated review
1 /5
★☆☆☆☆

I have not received the order: the package arrived 20 minutes from my home, in a locker for which I do not have the code. As of today, I do not know if I will receive it. I still have no code, the package is to be resent in 2 days and I have already made 2 round trips for nothing.

User icon
Acheteur Vérifié
purchased on 30/12/2023
Translated review
Answer from Chapellerie Traclet
Hello
We apologize for this inconvenience.
We have already called twice to have them resend the codes to pick up the package.
A new complaint was made this morning.
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

Good quality

User icon
Acheteur Vérifié
purchased on 29/12/2023
Translated review
5 /5
★★★★★

Easy to find what you are looking for

User icon
Acheteur Vérifié
purchased on 31/12/2023
Translated review
5 /5
★★★★★

Made in France Finally I hope? Good product

User icon
Acheteur Vérifié
purchased on 30/12/2023
Translated review
5 /5
★★★★★

Perfect size and good quality fabric

User icon
Acheteur Vérifié
purchased on 29/12/2023
Translated review
5 /5
★★★★★

Top I am a fan

User icon
Acheteur Vérifié
purchased on 31/12/2023
Translated review
5 /5
★★★★★

Practical, fast and efficient. The items are as described. Perfect

User icon
Acheteur Vérifié
purchased on 24/12/2023
Translated review
5 /5
★★★★★

Item conforms to the order. Pleasant to wear at night

User icon
Acheteur Vérifié
purchased on 29/12/2023
Translated review
4 /5
★★★★☆

Nothing to say about the order except that the delivery date was exceeded

User icon
Acheteur Vérifié
purchased on 29/11/2023
Translated review
5 /5
★★★★★

Ordering is simple, the tracking proves the seriousness, the reception is correct! The cap made an impression, just like in the photo!

User icon
Acheteur Vérifié
purchased on 19/12/2023
Translated review
5 /5
★★★★★

Simple and fast

User icon
Acheteur Vérifié
purchased on 13/12/2023
Translated review
4 /5
★★★★☆

I was looking for a chapka and the level of information on the different models was good (material, price, origin, size, etc.). The filters help in the search but could be improved a bit.

User icon
Acheteur Vérifié
purchased on 11/12/2023
Translated review
1 /5
★☆☆☆☆

I still have not received my delivery It has been 1 month I even sent you an email, with no response from you Best regards,

User icon
Acheteur Vérifié
purchased on 06/12/2023
Translated review
Answer from Chapellerie Traclet
Hello
The order was placed on December 6, 2023, and it was sent on 15/12/23 under the colissimo tracking 6h13301400325
As indicated in the tracking, your order has been waiting for you at the chosen pickup point since December 20, 2023.
Knowing that this information was sent to you from our side by email as well as by post on Monday 18/12/23 at 19:34, but also 3 other emails from the post office.
The package is therefore waiting for you at your pickup point.
Remaining at your disposal to assist you.
Best regards
Traclet Sébastien
5 /5
★★★★★

Order received on time, hat received as described, and of quality!

User icon
Acheteur Vérifié
purchased on 01/12/2023
Translated review
4 /5
★★★★☆

I have already mentioned the delivery problem.

User icon
Acheteur Vérifié
purchased on 26/12/2023
Translated review
4 /5
★★★★☆

Everything is perfect. Thank you

User icon
Acheteur Vérifié
purchased on 26/12/2023
Translated review
1 /5
★☆☆☆☆

I still have not received my package!!!!!

User icon
Acheteur Vérifié
purchased on 24/12/2023
Translated review
Answer from Chapellerie Traclet
Hello
The order was sent on 26/12/2023 under the colissimo tracking 6M20261418444
https://www.laposte.fr/outils/suivre-vos-envois?code=6M20261418444
A complaint has just been made with the complaint number 240102165190
The post office should provide you with information about the delivery date soon.
Please excuse us for this inconvenience beyond our control.
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

Clear and simple to use site, impeccable delivery service and communication. Very nice selection of hats and I easily found what I needed.

User icon
Acheteur Vérifié
purchased on 21/12/2023
Translated review
5 /5
★★★★★

Very easy to order

User icon
Acheteur Vérifié
purchased on 19/12/2023
Translated review