★★★★★
based on 35255 reviews published
Latest customer reviews
The hat is very good
Satisfaction ok.article well arrived.delivery on time. Well sewn. However, it is very unfortunate that there was no nice packaging. This distorted the elegance of the cap. Point to improve
Chapka received quickly and of good quality Everything is perfect
I had a problem with the payment. I was asked for a transfer that could not be made Resolved after a phone call to you.
Items conform to the visual and description of the site. Quality products. Items well packaged. No issues
I had ordered the bob in 57 and you sent it to me in 55 I had to pay for shipping to exchange it
The quality of the product seems impeccable to me
Very disappointed that the cap was just wrapped in simple tissue paper and placed in a plain box... When you buy a Stetson, you expect to have packaging worthy of the name, especially during the Christmas period when the purchase is likely to be a gift.
Always perfect at TRACLET.
Very good
Order received. But not at the Relay that I had chosen and which was the closest to my home; too bad!
I recommend
Well received. Nice nightcap. Seems to be of good quality
Clear
Attentive interlocutor
Perfect
Kindness at the order, fast delivery, perfect quality.
I ordered a personalized stick and nothing is engraved on the handle It seemed to me that it was foldable and that is not the case
Perfect
Orders and deliveries respected, very good.
Well packaged Item of very good quality
Easy order. Fast delivery. Products very well protected.
Impeccable delivery service, product conforms to the description. Highly recommended.
Very good
Fast shipping Quality product
Excellent phone relationship for information on size! Fast and careful delivery... Happiness before Christmas! Good continuation!
Perfect
Great!
Too bad this product is not made in France
Overall good, quality product, fast delivery, but navigation on the site a bit complicated to find the desired product. The suggestions are not always relevant based on the chosen filters.
First purchase and certainly not the last! Top fast shipping.
Meets my wishes
The order went well on the website. Impossible to pay for gift wrapping (Christmas) so I asked to make a gift package in the comment. Delivery received on time. Of the two beanies received, there is a model error, not the right model at all nor the color. No gift wrapping, two beanies loose in a box like an order from a big site. I would have liked to be informed by email that there was no wrapping service. The products are of good quality but I feel like I placed an order on a large 'industrial' site, disappointed with the service. I will keep the wrong beanie, I don't want to waste my time returning it, it will be an unexpected gift for someone else.
Yes, we do not do gift wrapping except in the shop, but online, we cannot manage that currently as it requires a time we do not have and we do not wish to charge for a service we cannot offer properly.
Regarding your order, we do have two items but not two beanies.
One is for a Bordeaux Polar Anushka Cloche Hat - Traclet and the other is a Pompon Beanie Zélie Marine - Le Drap.
Please let us know which one has an error so we can send you the correct product.
Remaining at your disposal and please excuse us for this error.
Best regards
Traclet Sébastien
Lots of choices
No problem everything is fine as expected. If needed I will call your site again.
Perfect
Efficient and fast service, nothing to complain about Perfect!
Quality items. Too bad there is no packaging for all items.
Good follow-up
Not practical to change the quantities,