9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

This company listens to its customers and guided me very well in my choice with its advice. The response was quick.

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Acheteur Vérifié
purchased on 16/10/2023
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5 /5
★★★★★

Easy to use. Very attentive and responsive team. Thank you!

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Acheteur Vérifié
purchased on 17/07/2023
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5 /5
★★★★★

Very nice hat! Beautiful color and very good quality. Perfect!

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Acheteur Vérifié
purchased on 04/10/2023
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5 /5
★★★★★

Fast shipping. Item very well packaged.

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Acheteur Vérifié
purchased on 17/10/2023
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5 /5
★★★★★

Impeccable as described in the photo

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Acheteur Vérifié
purchased on 16/10/2023
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5 /5
★★★★★

Top as usual

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Acheteur Vérifié
purchased on 15/10/2023
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 16/10/2023
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5 /5
★★★★★

Good quality, efficient and fast! In short, I recommend

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Acheteur Vérifié
purchased on 16/10/2023
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5 /5
★★★★★

NOTHING TO SAY

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Acheteur Vérifié
purchased on 16/10/2023
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 15/09/2023
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5 /5
★★★★★

Very fast delivery

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Acheteur Vérifié
purchased on 16/10/2023
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5 /5
★★★★★

Fast and well explained on your site, material conforms to my order

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Acheteur Vérifié
purchased on 14/10/2023
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 14/10/2023
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5 /5
★★★★★

Received well packaged, in perfect condition, matching the size and my expectations. Of good quality, elegant, seems very durable!

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Acheteur Vérifié
purchased on 14/10/2023
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5 /5
★★★★★

Speed of delivery, quality of the product, excellent customer relations. Thank you

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Acheteur Vérifié
purchased on 15/10/2023
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5 /5
★★★★★

Website easy to use. Good advice for measuring your head. Complete description of the items.

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Acheteur Vérifié
purchased on 13/10/2023
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5 /5
★★★★★

Great choice for this quality company. The contact with customer service was helpful and the representative very accommodating (request for widening the headband). Very good commercial experience.

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Acheteur Vérifié
purchased on 08/10/2023
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5 /5
★★★★★

The site is clear, well detailed. Many choices are offered there.

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Acheteur Vérifié
purchased on 16/10/2023
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4 /5
★★★★☆

Product compliant although slightly large. Be careful to measure well, perfect

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Acheteur Vérifié
purchased on 15/10/2023
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5 /5
★★★★★

Really top-notch

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Acheteur Vérifié
purchased on 16/10/2023
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5 /5
★★★★★

Large catalog, compliant products, fast delivery.

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Acheteur Vérifié
purchased on 07/10/2023
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1 /5
★☆☆☆☆

Very good delivery.. very average navigation and the quality of the product is very mediocre.

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Acheteur Vérifié
purchased on 13/10/2023
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Answer from Chapellerie Traclet
Hello
First of all, thank you for your feedback.
Can you tell us the issue encountered while navigating our site?
Then, for the Irish cap, we have several qualities of fabric.
The cap you chose is an authentic Irish cap with Irish fabric.
We also have it in City sport manufacturing which is a Belgian production with thicker fabric and less artisanal finishing.
Finally, we also have Italian productions.
Remaining at your disposal to better understand your message.
Best regards
Traclet Sébastien
2 /5
★★☆☆☆

Damaged product

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Acheteur Vérifié
purchased on 14/10/2023
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Answer from Chapellerie Traclet
Hello
Having sent the hat box, the closure was working well before shipping.
According to the photos received yesterday, the closure is broken.
Did you contact an opening on the packaging box because I made the package and tested the opening, it was working very well.
As indicated last night during our phone conversation, we are checking with the workshop if we can get the broken part.
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

Everything was perfect! Thank you. If I need, I will buy from you again!

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Acheteur Vérifié
purchased on 15/10/2023
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5 /5
★★★★★

No problem, good product, fast shipping.

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Acheteur Vérifié
purchased on 16/10/2023
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5 /5
★★★★★

Exactly what I wanted, referring to Leonard Cohen's stage outfit. Made in Italy, it does not deny the strong ties of the artist with the boot

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Acheteur Vérifié
purchased on 13/10/2023
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 15/10/2023
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 15/10/2023
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 14/10/2023
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3 /5
★★★☆☆

Quick response and very good products

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Acheteur Vérifié
purchased on 07/07/2023
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4 /5
★★★★☆

Fast shipping, hat corresponds to the photo on the site

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Acheteur Vérifié
purchased on 11/10/2023
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5 /5
★★★★★

Extremely fast delivery, quality hat, perfect!

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Acheteur Vérifié
purchased on 12/10/2023
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5 /5
★★★★★

Very nice item of very good quality matching the description on the site. I am happy. Best regards

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Acheteur Vérifié
purchased on 04/10/2023
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 28/09/2023
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5 /5
★★★★★

Fast shipping, quality headgear and well packaged. Order received on time. Satisfied with this purchase!

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Acheteur Vérifié
purchased on 05/10/2023
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5 /5
★★★★★

Product carefully packaged.

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Acheteur Vérifié
purchased on 10/10/2023
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5 /5
★★★★★

Very nice item, careful and fast shipping

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Acheteur Vérifié
purchased on 13/10/2023
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5 /5
★★★★★

Good information from customer service.

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Acheteur Vérifié
purchased on 05/09/2023
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5 /5
★★★★★

Received on time, perfect expected product.

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Acheteur Vérifié
purchased on 12/10/2023
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3 /5
★★★☆☆

I was very surprised and disappointed by the very bright color, I thought I was ordering a mustard yellow (it appears like that on the site) and ended up with a very bright yellow that did not match the color of the costume. It would be important to specify this on the site, this is the first time I notice such a color discrepancy, I have often ordered from you.

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Acheteur Vérifié
purchased on 19/08/2023
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