9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 06/09/2023
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5 /5
★★★★★

Very happy with the product.

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Acheteur Vérifié
purchased on 28/08/2023
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5 /5
★★★★★

It quickly led me to what I wanted with a variety of choice.

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Acheteur Vérifié
purchased on 06/09/2023
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1 /5
★☆☆☆☆

My order was not delivered to me.

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Acheteur Vérifié
purchased on 06/09/2023
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Answer from Chapellerie Traclet
Hello
Here is the package tracking
http://www.tnt.fr/public/suivi_colis/recherche/visubontransport.do?btnSubmit=&bonTransport=7417777567374339
It is indicated as delivered with the name of the person who received it.
Have you checked that the person did not receive it?
Finally, as indicated yesterday Saturday, we will make a complaint on Monday.
Best regards
Traclet Sébastien
5 /5
★★★★★

Serious and well-stocked site

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Acheteur Vérifié
purchased on 06/09/2023
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 05/09/2023
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5 /5
★★★★★

Ease of ordering, choice, Made in France.... fast shipping by the Post

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Acheteur Vérifié
purchased on 05/09/2023
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5 /5
★★★★★

Very fast

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Acheteur Vérifié
purchased on 04/09/2023
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4 /5
★★★★☆

As with my first order, the items meet my expectations and are of impeccable finish. The delivery time was well respected. My only regret is not being able to filter based on items in stock when searching on the site. I highly recommend this company 🙂

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Acheteur Vérifié
purchased on 04/09/2023
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5 /5
★★★★★

Navigation without problems. I found the information I was looking for easily.

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Acheteur Vérifié
purchased on 01/09/2023
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5 /5
★★★★★

I recommend this excellent hat for its beautiful quality and sturdiness.

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Acheteur Vérifié
purchased on 24/07/2023
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4 /5
★★★★☆

I received the ordered hat well. Thank you

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Acheteur Vérifié
purchased on 27/08/2023
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5 /5
★★★★★

Fast delivery of the ordered products, the "Australian leather hat" is really great, shape size appearance... Everything is impeccable. I am not disappointed, but less thrilled by the canvas hat for rainy days, but maybe I need to use it in bad weather to appreciate it?

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Acheteur Vérifié
purchased on 02/09/2023
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5 /5
★★★★★

Hat well received in impeccable cardboard packaging, thank you very much!

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Acheteur Vérifié
purchased on 24/07/2023
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5 /5
★★★★★

Very good customer experience in selecting and purchasing the hat for my wife. The Tilley T5 ultra lightweight hat is of beautiful quality.

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Acheteur Vérifié
purchased on 30/08/2023
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5 /5
★★★★★

Product as ordered.

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Acheteur Vérifié
purchased on 03/09/2023
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5 /5
★★★★★

Very clear site, order arrived on time.

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Acheteur Vérifié
purchased on 03/09/2023
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4 /5
★★★★☆

Fast product conforms, be careful of creases during packaging

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Acheteur Vérifié
purchased on 04/09/2023
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3 /5
★★★☆☆

The product arrived in very good condition and perfectly meets my expectations! However, I would have liked to be kept informed about stock issues and thus the significantly increased delivery time (order placed in the twenties of June, received on September 7!). When you see 2 days of delivery on the site and receive nothing without being informed of anything, it's quickly worrying. That said, your responses are quick so that makes up for it I suppose. And the product remains perfect!

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Acheteur Vérifié
purchased on 23/06/2023
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5 /5
★★★★★

Very good site.

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Acheteur Vérifié
purchased on 01/09/2023
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5 /5
★★★★★

Hat received yesterday. Matches the product description. Good quality, I highly recommend!

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Acheteur Vérifié
purchased on 28/08/2023
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4 /5
★★★★☆

The speed of delivery is good and the quality of the product is too.

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Acheteur Vérifié
purchased on 02/09/2023
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5 /5
★★★★★

Quality and punctuality of the service

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Acheteur Vérifié
purchased on 29/08/2023
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5 /5
★★★★★

Nothing to report, compliant.

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Acheteur Vérifié
purchased on 31/08/2023
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5 /5
★★★★★

Very serious service! Nothing to complain about

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Acheteur Vérifié
purchased on 31/08/2023
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5 /5
★★★★★

Ergonomic site, products match the descriptions. Timely delivery and excellent customer service (by phone and email). Satisfied!

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Acheteur Vérifié
purchased on 30/07/2023
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5 /5
★★★★★

No issues

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Acheteur Vérifié
purchased on 27/08/2023
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5 /5
★★★★★

Perfect, color (rust), size (unique), delivery ok. Now I’m waiting for it to get colder!

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Acheteur Vérifié
purchased on 30/08/2023
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5 /5
★★★★★

Well, I recommend you, both for your speed and for the quality of your products. Thank you TRACLET.

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Acheteur Vérifié
purchased on 29/08/2023
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 14/08/2023
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5 /5
★★★★★

Pleasant site

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Acheteur Vérifié
purchased on 29/06/2023
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5 /5
★★★★★

Very serious. I made a mistake in size when ordering. Return accepted immediately. Resending the correct size on the same day as the return was received. Superb quality. I highly recommend

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Acheteur Vérifié
purchased on 27/08/2023
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4 /5
★★★★☆

Perfect in terms of order processing. Regarding the product received, a bit disappointed. It was 2 Blue White Red berets but the white color is not at all. It is rather mottled with blue and red. Too bad

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Acheteur Vérifié
purchased on 31/08/2023
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5 /5
★★★★★

Complete and well-designed site

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Acheteur Vérifié
purchased on 31/08/2023
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5 /5
★★★★★

Very nice lightweight hat, pleasant to wear. Fast delivery.

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Acheteur Vérifié
purchased on 26/08/2023
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5 /5
★★★★★

Delivery to the post office.

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Acheteur Vérifié
purchased on 25/08/2023
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3 /5
★★★☆☆

The top of the hat had two small stains. Poorly wrapped? Already stained before?

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Acheteur Vérifié
purchased on 30/08/2023
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4 /5
★★★★☆

I have nothing to add, Thank you!

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Acheteur Vérifié
purchased on 22/08/2023
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5 /5
★★★★★

Fast and efficient

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Acheteur Vérifié
purchased on 29/08/2023
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5 /5
★★★★★

Fast delivery, items as described

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Acheteur Vérifié
purchased on 30/08/2023
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