9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Problem with delivery, one item was missing but customer service was responsive and refunded me. Serious site that I recommend.

User icon
Acheteur Vérifié
purchased on 01/08/2023
Translated review
5 /5
★★★★★

Always professional and fast. Great advice and quality products.

User icon
Acheteur Vérifié
purchased on 04/08/2023
Translated review
5 /5
★★★★★

Very nice hat!

User icon
Acheteur Vérifié
purchased on 18/07/2023
Translated review
5 /5
★★★★★

Perfectly matches my request

User icon
Acheteur Vérifié
purchased on 04/08/2023
Translated review
5 /5
★★★★★

Exactly what I expected

User icon
Acheteur Vérifié
purchased on 03/08/2023
Translated review
3 /5
★★★☆☆

The item is compliant but the delivery was a bit disrupted.

User icon
Acheteur Vérifié
purchased on 25/07/2023
Translated review
5 /5
★★★★★

PERFECT

User icon
Acheteur Vérifié
purchased on 01/08/2023
Translated review
3 /5
★★★☆☆

I ordered 2 products specifying size 60/61 cm and one of the 2 was too small (not the requested size). My order seems quite simple though.

User icon
Acheteur Vérifié
purchased on 30/07/2023
Translated review
5 /5
★★★★★

High quality item, express shipping and careful packaging. Perfect.

User icon
Acheteur Vérifié
purchased on 31/07/2023
Translated review
5 /5
★★★★★

Perfect, nothing to complain about. The hat is of quality and meets my expectations. I just had a doubt about the delivery date. Doubt cleared after contacting them. And the package even arrived early. Thank you to them.

User icon
Acheteur Vérifié
purchased on 18/07/2023
Translated review
1 /5
★☆☆☆☆

Very disappointed

User icon
Acheteur Vérifié
purchased on 12/06/2023
Translated review
Answer from Chapellerie Traclet
Hello
Thank you for your comment; can you tell us what the issue is?
Remaining at your disposal
Best regards
Traclet Sébastien
4 /5
★★★★☆

Good product but bad packaging

User icon
Acheteur Vérifié
purchased on 30/07/2023
Translated review
5 /5
★★★★★

Quality service, fast delivery

User icon
Acheteur Vérifié
purchased on 03/08/2023
Translated review
1 /5
★☆☆☆☆

My order has still not arrived.

User icon
Acheteur Vérifié
purchased on 28/07/2023
Translated review
Answer from Chapellerie Traclet
Hello
The order is indeed in the postal network.
https://www.laposte.fr/outils/suivre-vos-envois?code=6H12927009363
We will make a complaint tomorrow so that the post office can give you information about the delivery date.
We apologize for this inconvenience
Best regards
Traclet Sébastien
5 /5
★★★★★

Very nice product, fast delivery, website to recommend ...

User icon
Acheteur Vérifié
purchased on 30/07/2023
Translated review
4 /5
★★★★☆

Perfect except too big for my head 54 would have been perfect playing on two sizes results in a bad rendering really a shame

User icon
Acheteur Vérifié
purchased on 01/08/2023
Translated review
5 /5
★★★★★

Good quality foldable Panama Fedora and good internet service

User icon
Acheteur Vérifié
purchased on 02/08/2023
Translated review
5 /5
★★★★★

Very happy with my delivery, maybe add a bit of protection for the hat during delivery

User icon
Acheteur Vérifié
purchased on 30/07/2023
Translated review
5 /5
★★★★★

Delivery arrived on time! Perfect

User icon
Acheteur Vérifié
purchased on 02/08/2023
Translated review
5 /5
★★★★★

The site is very convenient. Order arrived in 2-3 days. Unfortunately, it was not the right items but the customer service reacted very quickly and sent me the correct items and provided the return slip. So very satisfied with the customer service. The quality of the fabric is great, very satisfied on that side too. I recommend 100%.

User icon
Acheteur Vérifié
purchased on 19/07/2023
Translated review
4 /5
★★★★☆

An important choice that allows for better knowledge of product ranges.

User icon
Acheteur Vérifié
purchased on 18/07/2023
Translated review
5 /5
★★★★★

Delighted with my order and its follow-up

User icon
Acheteur Vérifié
purchased on 27/07/2023
Translated review
5 /5
★★★★★

Very clear site and fast delivery

User icon
Acheteur Vérifié
purchased on 01/08/2023
Translated review
4 /5
★★★★☆

Fast navigation and very large choice at all prices.

User icon
Acheteur Vérifié
purchased on 26/07/2023
Translated review
5 /5
★★★★★

Very nice item, fast delivery, perfect

User icon
Acheteur Vérifié
purchased on 01/08/2023
Translated review
5 /5
★★★★★

Reliable site, easy to search and navigate.

User icon
Acheteur Vérifié
purchased on 14/07/2023
Translated review
5 /5
★★★★★

Impeccable top hat, careful packaging and very fast delivery. I recommend!

User icon
Acheteur Vérifié
purchased on 01/08/2023
Translated review
4 /5
★★★★☆

Site offering a wide range of criteria for product search.

User icon
Acheteur Vérifié
purchased on 27/07/2023
Translated review
5 /5
★★★★★

Perfectly packaged and neatly delivered

User icon
Acheteur Vérifié
purchased on 31/07/2023
Translated review
5 /5
★★★★★

Careful packaging, very fast shipping, little gift included!! I highly recommend!

User icon
Acheteur Vérifié
purchased on 31/07/2023
Translated review
5 /5
★★★★★

As ordered

User icon
Acheteur Vérifié
purchased on 15/05/2023
Translated review
4 /5
★★★★☆

Varied products

User icon
Acheteur Vérifié
purchased on 27/07/2023
Translated review
5 /5
★★★★★

Order placed on Thursday and shipped within 24 hours, done, I am delighted to have received this little package so quickly, very nice quality of the 2 pairs of suspenders ordered, I will place another order soon, for sure, to have the same quality and speed.

User icon
Acheteur Vérifié
purchased on 27/07/2023
Translated review
4 /5
★★★★☆

One month delivery delay, not announced at the order, really annoying. Once delivered, beautiful products. I probably won't order here again.

User icon
Acheteur Vérifié
purchased on 02/07/2023
Translated review
5 /5
★★★★★

Everything was perfect. Keep it up

User icon
Acheteur Vérifié
purchased on 30/07/2023
Translated review
3 /5
★★★☆☆

The mobile version is not very practical. Moreover, it would be good to be able to use multiple filters during the search, including the origin of the product, the materials used, and the different attributes (waterproof, warm, etc.).

User icon
Acheteur Vérifié
purchased on 29/07/2023
Translated review
5 /5
★★★★★

Slash hat just perfect for the Guns n' Roses tribute I play in. Delivered in under a week when it was announced with a delay of 3 to 4 weeks, what more can I say? Thank you La Chapellerie Traclet! Small downside, at this price, a transport box would have been appreciated.

User icon
Acheteur Vérifié
purchased on 22/07/2023
Translated review
5 /5
★★★★★

Always very satisfied with this company whose seriousness is to be recommended. Very fast delivery. Beautiful and good products conforming to the description.

User icon
Acheteur Vérifié
purchased on 23/07/2023
Translated review
5 /5
★★★★★

Very serious company. Very fast delivery. Lots of choices. Large sizes as well, which is not always easy to find. Beautiful and good products. Conforming to the description. I recommend.

User icon
Acheteur Vérifié
purchased on 23/07/2023
Translated review
5 /5
★★★★★

Flat cap conforming to the description, large choice of products and impeccable delivery. I recommend this site

User icon
Acheteur Vérifié
purchased on 27/07/2023
Translated review