★★★★★
based on 35255 reviews published
Latest customer reviews
Problem with delivery, one item was missing but customer service was responsive and refunded me. Serious site that I recommend.
Always professional and fast. Great advice and quality products.
Very nice hat!
Perfectly matches my request
Exactly what I expected
The item is compliant but the delivery was a bit disrupted.
PERFECT
I ordered 2 products specifying size 60/61 cm and one of the 2 was too small (not the requested size). My order seems quite simple though.
High quality item, express shipping and careful packaging. Perfect.
Perfect, nothing to complain about. The hat is of quality and meets my expectations. I just had a doubt about the delivery date. Doubt cleared after contacting them. And the package even arrived early. Thank you to them.
Very disappointed
Thank you for your comment; can you tell us what the issue is?
Remaining at your disposal
Best regards
Traclet Sébastien
Good product but bad packaging
Quality service, fast delivery
My order has still not arrived.
The order is indeed in the postal network.
https://www.laposte.fr/outils/suivre-vos-envois?code=6H12927009363
We will make a complaint tomorrow so that the post office can give you information about the delivery date.
We apologize for this inconvenience
Best regards
Traclet Sébastien
Very nice product, fast delivery, website to recommend ...
Perfect except too big for my head 54 would have been perfect playing on two sizes results in a bad rendering really a shame
Good quality foldable Panama Fedora and good internet service
Very happy with my delivery, maybe add a bit of protection for the hat during delivery
Delivery arrived on time! Perfect
The site is very convenient. Order arrived in 2-3 days. Unfortunately, it was not the right items but the customer service reacted very quickly and sent me the correct items and provided the return slip. So very satisfied with the customer service. The quality of the fabric is great, very satisfied on that side too. I recommend 100%.
An important choice that allows for better knowledge of product ranges.
Delighted with my order and its follow-up
Very clear site and fast delivery
Fast navigation and very large choice at all prices.
Very nice item, fast delivery, perfect
Reliable site, easy to search and navigate.
Impeccable top hat, careful packaging and very fast delivery. I recommend!
Site offering a wide range of criteria for product search.
Perfectly packaged and neatly delivered
Careful packaging, very fast shipping, little gift included!! I highly recommend!
As ordered
Varied products
Order placed on Thursday and shipped within 24 hours, done, I am delighted to have received this little package so quickly, very nice quality of the 2 pairs of suspenders ordered, I will place another order soon, for sure, to have the same quality and speed.
One month delivery delay, not announced at the order, really annoying. Once delivered, beautiful products. I probably won't order here again.
Everything was perfect. Keep it up
The mobile version is not very practical. Moreover, it would be good to be able to use multiple filters during the search, including the origin of the product, the materials used, and the different attributes (waterproof, warm, etc.).
Slash hat just perfect for the Guns n' Roses tribute I play in. Delivered in under a week when it was announced with a delay of 3 to 4 weeks, what more can I say? Thank you La Chapellerie Traclet! Small downside, at this price, a transport box would have been appreciated.
Always very satisfied with this company whose seriousness is to be recommended. Very fast delivery. Beautiful and good products conforming to the description.
Very serious company. Very fast delivery. Lots of choices. Large sizes as well, which is not always easy to find. Beautiful and good products. Conforming to the description. I recommend.
Flat cap conforming to the description, large choice of products and impeccable delivery. I recommend this site