9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Simple and fast navigation.

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Acheteur Vérifié
purchased on 11/06/2023
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5 /5
★★★★★

Everything is perfect, careful and fast shipping. Highly recommend.

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Acheteur Vérifié
purchased on 11/06/2023
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5 /5
★★★★★

Good quality hats. Better information regarding restocking in case of unavailability of an order would avoid duplicates as happened to me. Nevertheless, good responsiveness from customer service.

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Acheteur Vérifié
purchased on 03/05/2023
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5 /5
★★★★★

Service and quality à la française, therefore perfect and worthy of the name. Thank you!!!

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Acheteur Vérifié
purchased on 12/06/2023
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5 /5
★★★★★

My order was exactly what I expected, regarding delivery times, no problems. I will renew one or more purchases in the fall. Thank you.

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Acheteur Vérifié
purchased on 12/06/2023
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3 /5
★★★☆☆

The announced deadline of 3 weeks was largely exceeded. I had to call twice. But the responsiveness on the phone was satisfactory.

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Acheteur Vérifié
purchased on 21/04/2023
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5 /5
★★★★★

I am very satisfied with Traclet. As always, the product is of great quality, well packaged and delivered on time. I recommend without reservation.

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Acheteur Vérifié
purchased on 12/06/2023
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5 /5
★★★★★

Serious site, quality and speed.

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Acheteur Vérifié
purchased on 14/06/2023
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5 /5
★★★★★

Easy to use site, however, it is a pity that everything is mixed up. Indeed, when I selected women's hats, there were men's hats.

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Acheteur Vérifié
purchased on 16/06/2023
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 12/06/2023
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5 /5
★★★★★

The hat is of excellent quality, the quality-price ratio is very advantageous.

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Acheteur Vérifié
purchased on 31/05/2023
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4 /5
★★★★☆

I had a bit of trouble finding the desired item on the site. The cap is in accordance with the description and corresponds to what I was looking for.

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Acheteur Vérifié
purchased on 15/06/2023
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1 /5
★☆☆☆☆

See below

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Acheteur Vérifié
purchased on 13/04/2023
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Answer from Chapellerie Traclet
hello
please excuse us for this delivery delay.
We hope that the cap gives you complete satisfaction.
sincerely
Traclet Sébastien
1 /5
★☆☆☆☆

Cap arrived stained.

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Acheteur Vérifié
purchased on 15/06/2023
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Answer from Chapellerie Traclet
hello
please excuse us for this issue, we hope to have answered your request during our email exchanges in order to find a solution that meets your request.
sincerely
Traclet
5 /5
★★★★★

Nothing to say, very happy with the product and the service.

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Acheteur Vérifié
purchased on 06/06/2023
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5 /5
★★★★★

Compliant and quality products delivered earlier than expected. A good and happy first experience with this professional.

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Perfect. The hat is beautiful. The shipping was more than fast. Thank you.

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Acheteur Vérifié
purchased on 14/06/2023
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5 /5
★★★★★

Fast delivery after order, everything is perfect.

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Acheteur Vérifié
purchased on 15/06/2023
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5 /5
★★★★★

I recommend! Attentive and careful service...

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Acheteur Vérifié
purchased on 12/06/2023
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5 /5
★★★★★

Very nice hat of good quality.

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Acheteur Vérifié
purchased on 14/06/2023
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5 /5
★★★★★

Order compliant and received within the week.

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Acheteur Vérifié
purchased on 11/06/2023
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5 /5
★★★★★

The site is easy to navigate, the items are displayed clearly which allows for informed and therefore confident choices. The delivery times are quite satisfactory, barely a week, the package is prepared very carefully, which means that the item arrives impeccable to its recipient. There is every reason to be satisfied.

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Acheteur Vérifié
purchased on 10/06/2023
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5 /5
★★★★★

This is not the first order I have placed. Each time I am very satisfied with the delivery times, but above all and especially with the quality of the products. (And what a choice!)

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Acheteur Vérifié
purchased on 08/06/2023
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5 /5
★★★★★

Beautiful hats and a wide range of prices

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Acheteur Vérifié
purchased on 11/06/2023
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5 /5
★★★★★

Very fast delivery. Product excellence.

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Acheteur Vérifié
purchased on 10/06/2023
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4 /5
★★★★☆

Regarding the berets I bought, I would have liked to see a photo with a person wearing it and especially the actual size of the beret, because unfortunately it is too small, so I will return them.

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Acheteur Vérifié
purchased on 10/06/2023
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5 /5
★★★★★

Hello, how to make a return to change the size of the hat?

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Acheteur Vérifié
purchased on 11/06/2023
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3 /5
★★★☆☆

This is my first order on the site and I am very satisfied with the speed of shipping. The packaging was perfect and the white Carmen hat is really very pretty. However, I regret that there was no photo worn by a model on the site, as I would have liked a slightly deeper crown and I think if I had seen it worn, I would have made a different choice.

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Acheteur Vérifié
purchased on 12/06/2023
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2 /5
★★☆☆☆

Not the right item upon receipt but simple return procedure

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Acheteur Vérifié
purchased on 11/06/2023
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Answer from Chapellerie Traclet
Hello
Please excuse us for this error, we hope that the correct product received gives you complete satisfaction.
Best regards
Traclet
5 /5
★★★★★

Perfect.

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Acheteur Vérifié
purchased on 10/06/2023
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5 /5
★★★★★

A high-quality beret A fast delivery

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Acheteur Vérifié
purchased on 14/06/2023
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5 /5
★★★★★

Item received very quickly. Compliant with what I was looking for. I recommend

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Acheteur Vérifié
purchased on 15/06/2023
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 14/06/2023
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 14/06/2023
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5 /5
★★★★★

Very good. Fast shipping

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Acheteur Vérifié
purchased on 14/06/2023
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5 /5
★★★★★

User-friendly site. Good responsiveness to a question asked about the availability of a product. Order received quickly and very well prepared.

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Acheteur Vérifié
purchased on 13/06/2023
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5 /5
★★★★★

I am very satisfied with this purchase and the customer service I needed. I will renew with complete confidence. I recommend this site.

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Acheteur Vérifié
purchased on 12/06/2023
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5 /5
★★★★★

I love it!

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Acheteur Vérifié
purchased on 12/06/2023
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5 /5
★★★★★

The delivery was very fast. The products sent correspond to what I was looking for. I am very satisfied

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Acheteur Vérifié
purchased on 13/06/2023
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5 /5
★★★★★

Received quickly, I can't wait to go out with my hat to try it on.

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Acheteur Vérifié
purchased on 13/06/2023
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