★★★★★
based on 35255 reviews published
Latest customer reviews
The product is impeccable but the announced delivery deadline was not respected and the handling of tracking requests left something to be desired.
Fast delivery, and quality hat!
Very good product
The order is very easy to place. Navigation is easy. Rather than a second address, I would have preferred to see: delivery address.
Received quickly. Very satisfied with the product.
From order to delivery everything was perfect
I ordered a cap, it was not in stock and nothing was indicated on the site, I only learned this after paying: ah! the fear of losing a sale for a small merchant is stronger than honesty! yes, it is dishonest, I just read the small red note next to the stars, didn't see it before
Please excuse us if you did not see the delivery time information noted in red when choosing the size as well as in the order summary.
Then an email was also sent.
If you have another method, we are of course listening to you to satisfy you as best as possible and respond to your requests.
We hope that the cap gives you complete satisfaction.
Remaining at your disposal
Best regards
Traclet Sébastien
Nothing to say about the goods. The delivery person is, however, a serious problem.
Perfect
Simple order and fast delivery…
Very good compliant with expectations
Very good, fast
I would have liked a better-adapted packaging because one of the hats has a 'crumpled' brim.
Everything is perfect
Fast delivery and perfect packaging,
Very good, impeccable service, careful and attentive. I recommend!
Perfect products conforming to the description well packaged
Ultra fast delivery. Boutique "reference".
No problem with the product (gift to offer). However, I would have liked to receive an email confirmation that my purchase had been taken into account. I received no email in return, no invoice proving my purchase. To the point that I doubted I would ever receive my purchase. This is the point that, according to my experience, needs to be improved. When making a purchase, especially an online purchase, we like to have our reassurances.
First of all, thank you for taking the time to respond to the review.
As for the tracking of your order, we have indeed sent 3 emails on the following dates and times according to our mail server
Shipped Shipped Armada Levell 09/06/2023 18:00:48
Awaiting restocking 10/04/2023 12:47:13
Payment accepted 10/04/2023 12:47:13
If you did not receive them, they may be in your spam which would explain why you received nothing.
Finally, an email following your tracking request was also sent to you
Completed Hello, I ordered a hat in April that I want to give to my ... 09/05/2023 23:42:13
Completed Hello, We are following up on your message, the hat is currently... 10/05/2023 18:34:22
Remaining at your disposal for any questions, we hope that the hat will give complete satisfaction to your brother.
Best regards
Traclet Sébastien
Products received quickly, conforming to what I ordered. Top quality. Lots of choices on the site, I won't hesitate to order again if necessary
Fast delivery Quality is there All I have left is to enjoy under a beautiful sun and the opportunities will not be lacking
Very serious
Product conforms to my request.
Fast logistics - well protected hat and conforming - no surprises I am now waiting to try it in the sun but I am optimistic
Order shipped very quickly. I had not received the confirmation email but by sending an email directly to the address on the site, they replied to me within the day. Fast delivery by post, the package was damaged (due to transport) but no problem with the product.
Perfect nothing to complain about
Very satisfied, order received quickly, friendly and understanding advisor. I recommend
Navigation on the site, delivery time and receipt of the package was perfect
Article received but waiting
I knew what product I was looking for but I had trouble finding it.
Easy and efficient!
Everything went well, the package is very well presented, it is greatly appreciated
Satisfied. One remark, it would be useful to better describe the products. Ex: adjustable visor, washable or not, etc.
Very efficient
Perfect
This hat, very light, provides good sun protection and is very elegant.
Very well order delivered on time
Quality product. Easy order modification.
Easy and clear navigation, correct prices, choice of items.
A bit disappointed with the cap.