9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Very well

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Very responsive, and their hats are beautiful

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Acheteur Vérifié
purchased on 02/06/2023
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5 /5
★★★★★

Easy navigation on the Net, impeccable delivery, package arrived in good condition, attentive customer service.

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Acheteur Vérifié
purchased on 01/06/2023
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5 /5
★★★★★

Very well

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Acheteur Vérifié
purchased on 07/06/2023
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3 /5
★★★☆☆

The proposed products are of limited quality, in this case, only one rather small size, the symbol is not embroidered but simply a pin held by a piece of plastic and the quality of the beret itself is rather low-end. By ordering from a French manufacturer, I expected better; it looks like a product made in Asia, certainly not at the level.

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Acheteur Vérifié
purchased on 26/05/2023
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5 /5
★★★★★

Well managed site very clear

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Acheteur Vérifié
purchased on 04/06/2023
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5 /5
★★★★★

Great, 2nd hat ordered. Super happy. A wide choice for all budgets.. And a very good quality-price ratio.

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Acheteur Vérifié
purchased on 05/06/2023
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5 /5
★★★★★

Satisfied because I found exactly the gift I was looking for

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Acheteur Vérifié
purchased on 08/06/2023
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5 /5
★★★★★

The order is exactly what I expected - They were out of stock at the time of ordering (and indicated on the site that the delay would be extended) I was able to call to get an expected delivery date, good reception and accurate information! I recommend

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Acheteur Vérifié
purchased on 03/05/2023
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3 /5
★★★☆☆

Order processing is way too long. No acknowledgment of receipt of payment.

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Acheteur Vérifié
purchased on 28/05/2023
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Answer from Chapellerie Traclet
Hello, we understand your impatience to receive our product, but it takes time when we do not have it in stock for our embroiderer to make it for you. For tracking and payment emails, it was sent to your email: Payment accepted 28/05/2023 13:32:51. We hope the product gives you complete satisfaction. Remaining at your disposal. Best regards, Traclet Sébastien.
5 /5
★★★★★

Delivery within the deadlines. Product corresponding to my order. Quality of the material

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Very nice quality realization; perfect delivery, careful package preparation. I recommend you.. now knowing that the delivery time is one month 1/2, or even 2.. thank you Cordially

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Acheteur Vérifié
purchased on 08/04/2023
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5 /5
★★★★★

Great value for money

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Acheteur Vérifié
purchased on 08/06/2023
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5 /5
★★★★★

Quality hat

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Acheteur Vérifié
purchased on 05/06/2023
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5 /5
★★★★★

Fast delivery and very good quality hats

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Simply magnificent Thank you

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

I received my cap quickly and I am fully satisfied.

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Acheteur Vérifié
purchased on 08/06/2023
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5 /5
★★★★★

Always very good!

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Acheteur Vérifié
purchased on 08/06/2023
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5 /5
★★★★★

All very good.

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Acheteur Vérifié
purchased on 05/06/2023
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5 /5
★★★★★

Delighted with the quality of the ordered cap. Fast delivery

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Acheteur Vérifié
purchased on 09/06/2023
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4 /5
★★★★☆

The delivery was long but I am quite satisfied with the product and its manufacturing.

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Acheteur Vérifié
purchased on 14/05/2023
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5 /5
★★★★★

Impeccable site reflecting the quality of the products sold. Quality at a reasonable price

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Acheteur Vérifié
purchased on 03/06/2023
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 29/05/2023
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1 /5
★☆☆☆☆

-

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Acheteur Vérifié
purchased on 03/06/2023
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Answer from Chapellerie Traclet
hello
thank you for taking the time to leave a rating and a comment.
But what do you mean by null for the cap and the website?
What are you expecting or looking for on the site or as a product?
remaining at your disposal
sincerely
Traclet Sébastien
5 /5
★★★★★

Very good thank you

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Very happy with my purchase, have a nice day

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Fast and careful shipping. Very good quality product.

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Hello fast delivery Very correct packaging Good communication by email Size of the hat and perfect quality I highly recommend this site Thank you again

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Very happy with my purchase, fast delivery. I recommend

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Acheteur Vérifié
purchased on 07/06/2023
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4 /5
★★★★☆

Happy

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Fast delivery, my hat well packaged, beautiful quality, thank you

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Acheteur Vérifié
purchased on 06/06/2023
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5 /5
★★★★★

Very good site, reliable and serious. Speed of delivery, serious packaging, I recommend.

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

Too bad there aren't more choices in large sizes. Maybe a return of items would be free of charge.

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Acheteur Vérifié
purchased on 07/06/2023
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5 /5
★★★★★

With a phone call to Ets Traclet I received very good advice to finalize my choice. As before several times in the past. I thus ordered a product of excellent quality.

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Acheteur Vérifié
purchased on 06/06/2023
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5 /5
★★★★★

The site is complete: large selection, precise details on the hats with clear photos for shapes and finishes, information for sizes.

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Acheteur Vérifié
purchased on 01/06/2023
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5 /5
★★★★★

My maurice hat is perfect for the Tarasque festivals

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Acheteur Vérifié
purchased on 03/06/2023
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2 /5
★★☆☆☆

Hat below expected quality. Difficulties in finding the return protocol on the platform from my client area

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Acheteur Vérifié
purchased on 03/06/2023
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Answer from Chapellerie Traclet
Hello
The quality of the Brixton hat is made of wool felt, then we have all qualities ranging from wool felt to rabbit fur without forgetting beaver fur...
What quality do you want?
Finally, regarding returns, the procedure is indicated on all our pages at the top return form as well as at the bottom of each page.
Here is the link on our site
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

A bit complicated

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Acheteur Vérifié
purchased on 30/05/2023
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5 /5
★★★★★

Order sent quickly, meets my expectations, good quality.

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Acheteur Vérifié
purchased on 03/06/2023
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5 /5
★★★★★

Ergonomic site, fast and perfect delivery.

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Acheteur Vérifié
purchased on 05/06/2023
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