★★★★★
based on 35255 reviews published
Latest customer reviews
Delivery within the expected deadlines, hat conforms to my expectations
Excellent, impeccable, careful and attentive service.
Product not compliant with the purchase
We are sincerely sorry to hear that your product does not meet your expectations. Your satisfaction is our priority, and we would like to understand more about your situation to remedy it.
Please send us a photo at [email protected]
So we can send you the compliant product.
Best regards.
The Traclet Hat Team
For foreigners, it is a bit complicated to orientate.
Thank you for taking the time to share your opinion. We are sorry to hear that you found our site difficult to navigate. Your feedback is valuable and will help us improve your experience. Please do not hesitate to contact us if you have any questions or need assistance.
Best regards.
The Traclet Hat Team
Perfect
Super fast delivery! Thank you very much and the cap is very good for me.
Very good, Happy end of year celebrations!
Perfect
Description accurate and fast delivery
Very simple product search, quick shipping, efficient carrier, everything is there to be satisfied. Too bad you didn't plan a small gift bag for Christmas (lol)
Top !
Impeccable: packaging / speed / quality
Very good site, clear and practical. Package well wrapped. The holiday periods must have caused shipping delays. I had to call the store after a week... The package hadn't been sent... But then I received it in 48 hours, so no problem, but that's why I don't give 5 stars. The seller on the phone was very nice.
Delivery time not respected.
We are truly sorry to hear that you encountered a problem with the delivery time.
Your feedback is valuable, and we are doing our best to improve our service.
However, we hope that this quality linen cap gives you complete satisfaction.
Best regards.
The Traclet Hat Team
Everything perfect
Clear and well-organized site, wide choice of models and sizes, delivery time respected
I am pleasantly surprised by the seriousness of this merchant
I am happy with the punctuality of the processes. The team is very attentive and kind.
Top notch, nothing to say, fast delivery, product in accordance with what was indicated, I am satisfied to have trusted you. Gift for a loved one, which was carefully wrapped for me and a nice ribbon from you, thank you 🙂
Ease of using the site. Collection of the package without problems. For the product, I hope it will be good (gift).
DELIVERY IN 48 HOURS
Perfect
Very good! Nothing to complain about… careful packaging and the products meet my expectations
Perfect in terms of deadlines and everything is ok. Drawback: strengthen the packaging... would be useful and more secure.
A piece of ribbon for gift wrapping.
Simple and efficient delivery.
Very fast delivery.
Easy navigation, clear information
Well received
Very nice hat, meets my expectations
Great services!
Fast service and well packaged
Very good site
Delivery a bit long
Very nice product
One item conforms the other made in China
We thank you for taking the time to share your opinion. We are sorry to hear that the item received did not meet your expectations.
The information about the place of production is indeed clearly indicated on both product sheets.
One model is made in France and the other in China.
Your feedback is valuable to us and will help us improve our product selection.
Please feel free to contact us if you wish to discuss further.
Best regards.
The chapellerie-traclet team
Extremely fast delivery. Perfect packaging.
Very fast delivery. Beautiful quality hat and very practical when it's windy and cold. Red color that can be seen from afar.
Thank you for this hat, which I quickly put on. It fits me perfectly for the winter season. The fact that it is adjustable makes it easy to fit to my head size.
Serious and efficient work, as usual!