★★★★★
based on 35255 reviews published
Latest customer reviews
Satisfied
Serious company, offering good products
To recommend. Everything is perfect, from the order to the delivery.
Delighted with my hat, perfect beret, impeccable packaging and very fast delivery
No problems
Super in line with my expectations
Happy to have found the sought-after product, wish it to be shipped quickly despite the Christmas period, thank you
Good site with a satisfactory choice and fair prices. Very fast delivery
Delivery ok, good quality. Thank you
Good, easy to use
Product ok, fast delivery.
Quality hat at a fair price. The slippers are very pretty and comfortable.
After a little stress at the order because I hadn't received a confirmation email (but this wasn't the only company this year), I sent an email to the hat shop which replied quickly. The package arrived well and meets my expectations.
Navigation on the site is very simple. Fast delivery. Very satisfactory item.
Simple and very fast.
Orders and exchanges made without difficulty. One problem: the inability to know the availability date of the ordered or to-be-ordered products and therefore their delivery times.
Products conform
Quick service and delivery all the way to Manchester UK
Everything is quite clear on the site and the delivery is top-notch
Order of a beret Product conforms, seems to be of good quality (not tested as it's for a gift) However, average packaging, just a label saying very fragile, but the envelope arrived in bad condition. Luckily it was just a flat beret
Satisfied
Very fast and compliant.
Very very good
It's fast. The packaging is neat. No problem.
-
Fast delivery.
Thank you for taking the time to share your opinion. We regret to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would like to know more about the points to improve. Please do not hesitate to contact us to discuss this matter.
Best regards.
The Traclet Hat Team
A lot of choices. Fast delivery. Easy to consult site.
Quite fluid, correct descriptions
Traclet is top for the immense choice of hats. Well received my order of a fedora hat made in Italy. Good packaging, fast shipping, very beautiful hat, elegant, perfect and unbeatable price.
Successful delivery; order of 2 hats, a planned delay due to waiting for availability.
A lot of choice on the Traclet site, Delivery met our expectations, just around the corner.
Well delivered to home. The hat is in line with what I imagined. Thank you
Easy to place an order. I was asked for the 504 Tropic Ventair. Nowhere did I find all these terms together on the site. By going to the manufacturer's site (US), I could see that the images and descriptions matched.
I ordered burgundy I received black
We are sorry to hear that you received a different color than the one ordered. Your satisfaction is important to us and we understand the disappointment this may cause.
Please send us a photo of the cap received at [email protected] and we will proceed to send the correct color with a return label for the wrong color.
Best regards.
The chapellerie-traclet team
Slight difficulty in finding the color I wanted. Because there is no dropdown menu by model to choose color.
No problem.
Product conforms. Suitable packaging. Deadline perfectly met.
The item corresponds exactly to what was mentioned on the site. The order was shipped faster than expected.
Extremely satisfied with my purchase as well as the delivery time, a big thank you
2 days to receive a very good quality hat. Bravo