9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

A pleasant site to browse with a wide choice of products delivered quickly.

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Acheteur Vérifié
purchased on 27/01/2023
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5 /5
★★★★★

Product as expected, deadline respected.

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Acheteur Vérifié
purchased on 21/01/2023
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4 /5
★★★★☆

Easy navigation, fast delivery only downside no fitting and no alterations

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Acheteur Vérifié
purchased on 30/01/2023
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4 /5
★★★★☆

I just regret that I had to follow up 2 weeks after payment for the order to be sent.

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Acheteur Vérifié
purchased on 17/01/2023
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5 /5
★★★★★

Good presentation of the site, I sent an email for the follow-up of my order and I received my response very quickly. The cap is of very good quality, the package was well prepared.

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Acheteur Vérifié
purchased on 23/01/2023
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5 /5
★★★★★

Product conforms to expectations.

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Acheteur Vérifié
purchased on 30/01/2023
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5 /5
★★★★★

Good quality chapka, fast delivery.

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Acheteur Vérifié
purchased on 30/01/2023
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5 /5
★★★★★

Very pleasant, professional and respectful contact with the customer.

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Acheteur Vérifié
purchased on 30/01/2023
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5 /5
★★★★★

Clear, fast delivery and good quality.

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Acheteur Vérifié
purchased on 27/01/2023
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5 /5
★★★★★

I ordered two items in two separate orders. Their acknowledgment was immediate and the delivery was very fast within three days. The received items were addressed in packaging that guaranteed their protection and both leather docker hats met my expectations. This supplier is very serious. Thank you.

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Acheteur Vérifié
purchased on 29/01/2023
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5 /5
★★★★★

Very professional, express delivery is express delivery, the sellers and the site are in a field they certainly master. No tricks or problems to report, it was perfect however, there was a nice feather on the hat I ordered, why is it not provided with it? Especially from the Stetson brand which generally provides it, it's not a big deal, watch out for the first pigeon I meet on the street!

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Acheteur Vérifié
purchased on 29/01/2023
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5 /5
★★★★★

Hat received quickly and as ordered.

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Acheteur Vérifié
purchased on 25/01/2023
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5 /5
★★★★★

Fast delivery, well-packaged hat.

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Acheteur Vérifié
purchased on 27/01/2023
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5 /5
★★★★★

Very well-made site, you can quickly and efficiently find what you are looking for.

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Acheteur Vérifié
purchased on 27/01/2023
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 21/01/2023
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3 /5
★★★☆☆

I followed the size recommendations for a cap, but I should have probably taken my size. What bothers me is that I have to pay for the return of said headgear... we'll see how the refund is handled...

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Acheteur Vérifié
purchased on 26/01/2023
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5 /5
★★★★★

I received the order well, thank you. But I did not expect to have 32.80 CHF for delivery. Big disappointment also on the parts supposed to cover the ears; at the front there is an open space that lets in air, it is very uncomfortable. I will need to call a craftsman to remedy this problem. Otherwise, the product is of good quality. The site seems incompatible with Firefox, I had to finish the order by phone and email.

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Acheteur Vérifié
purchased on 21/01/2023
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5 /5
★★★★★

Listening, great information, remarkable order tracking. To summarize "Hat". I recommend this company located in ROANNE. Thank you.

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Acheteur Vérifié
purchased on 27/01/2023
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5 /5
★★★★★

The product search results on the site do not seem complete (difference between search bar results and filter search). Apart from that, the site is very pleasant, the delivery is very good (product well packaged) and within very good deadlines.

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Acheteur Vérifié
purchased on 25/01/2023
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5 /5
★★★★★

-

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Acheteur Vérifié
purchased on 21/01/2023
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1 /5
★☆☆☆☆

Very poor quality

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Acheteur Vérifié
purchased on 25/01/2023
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Answer from Chapellerie Traclet
Hello
In case the product does not fit; it is of course possible to return it for an exchange or refund.
Can you tell us the issue with the tribe cap?
The improvements you wish for?
Sincerely
Traclet Sébastien
5 /5
★★★★★

Always very fast.

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Acheteur Vérifié
purchased on 24/01/2023
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4 /5
★★★★☆

Well-designed site, with useful information (email, phone contact..) Possibility to narrow down your search (size, price, men, women, materials...)

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Acheteur Vérifié
purchased on 06/12/2022
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5 /5
★★★★★

This is my fourth purchase, no difficulty finding what I want, no issues paying for my order; a real pleasure to shop at Traclet Chapellerie.

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Acheteur Vérifié
purchased on 11/01/2023
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5 /5
★★★★★

I have been a customer of TRACLET establishments for some time now... And I have always been satisfied with the attention and care given during my orders.

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Acheteur Vérifié
purchased on 24/01/2023
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5 /5
★★★★★

Easy navigation on the site. I do ask to be notified when there is a restock of missing items, but so far I have never received an email to inform me of their new availability.

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Acheteur Vérifié
purchased on 16/01/2023
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5 /5
★★★★★

Very good service and fast. Large and very varied complete choice.

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Acheteur Vérifié
purchased on 26/01/2023
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 21/01/2023
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5 /5
★★★★★

Perfect for customer service and delivery.

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Acheteur Vérifié
purchased on 24/01/2023
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4 /5
★★★★☆

Navigation on the site is good.. a lot of choices.. however the delivery time of 3 weeks is way too long maybe you were out of stock on this item. Very good packaging. And quality item

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Acheteur Vérifié
purchased on 05/01/2023
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5 /5
★★★★★

Impeccable service.

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Acheteur Vérifié
purchased on 17/01/2023
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5 /5
★★★★★

Easy navigation.

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Acheteur Vérifié
purchased on 27/11/2022
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5 /5
★★★★★

Good quality cap. The product keeps your head warm. I recommend this seller. Fast shipping, what more could you ask for?

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Acheteur Vérifié
purchased on 24/01/2023
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 25/01/2023
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5 /5
★★★★★

Hello, I am very satisfied with this site, it has very affordable prices.

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Acheteur Vérifié
purchased on 24/01/2023
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5 /5
★★★★★

Order arrived quickly. Very good quality items.

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Acheteur Vérifié
purchased on 25/01/2023
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5 /5
★★★★★

Very good products.

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Acheteur Vérifié
purchased on 24/01/2023
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5 /5
★★★★★

Long-time customer, services always impeccable. They respond quickly to phone calls when you want information. Fast and careful shipping. I recommend Traclet hat shop with my eyes closed.

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Acheteur Vérifié
purchased on 26/01/2023
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5 /5
★★★★★

Order delivered on time. Very well packaged. Perfect.

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Acheteur Vérifié
purchased on 21/01/2023
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5 /5
★★★★★

Fast delivery and great advice before the purchase, I recommend.

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Acheteur Vérifié
purchased on 27/01/2023
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