9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Responsive and careful shipping

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Acheteur Vérifié
purchased on 03/01/2023
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5 /5
★★★★★

Fast and very careful shipping. Very good quality.

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Acheteur Vérifié
purchased on 05/01/2023
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5 /5
★★★★★

The item (Stetson Traveller cotton hat) completely meets my expectations although slightly wider than my head size easily remedied with a hat size reducer band. Item received in perfect condition in a suitable box and well protected by tissue paper plus a small ballpoint pen as a gift. Thank you Chapellerie Traclet

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Acheteur Vérifié
purchased on 05/01/2023
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5 /5
★★★★★

Simple order, ultra fast shipping

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Acheteur Vérifié
purchased on 04/01/2023
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4 /5
★★★★☆

Fast processing and easy online procedure, correct delivery time.

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Acheteur Vérifié
purchased on 02/01/2023
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4 /5
★★★★☆

Simple and intuitive site

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Acheteur Vérifié
purchased on 02/01/2023
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4 /5
★★★★☆

The details of the black hats are not visible in the photographs

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Acheteur Vérifié
purchased on 31/12/2022
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5 /5
★★★★★

Fast delivery and product compliant. Thank you for your seriousness.

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Acheteur Vérifié
purchased on 02/01/2023
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5 /5
★★★★★

Product in line with my expectations, and fast delivery.

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Acheteur Vérifié
purchased on 05/01/2023
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5 /5
★★★★★

Thank you

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Acheteur Vérifié
purchased on 03/01/2023
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5 /5
★★★★★

Pleasant site, precise and correct search criteria, quick response to additional requests on availability and restocking of items, wide and varied offer

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Acheteur Vérifié
purchased on 30/12/2022
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4 /5
★★★★☆

The product matches the description, but is small, exchange in progress

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Acheteur Vérifié
purchased on 05/01/2023
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5 /5
★★★★★

Impeccable. careful packaging. fast. I recommend

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Acheteur Vérifié
purchased on 19/12/2022
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5 /5
★★★★★

Very good customer assistance. The product suits me perfectly.

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Acheteur Vérifié
purchased on 05/01/2023
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5 /5
★★★★★

Product in line with my expectations and of quality

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Acheteur Vérifié
purchased on 31/12/2022
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2 /5
★★☆☆☆

An order of 2 items without communication. We wait, we wait, and one day we notice that the product is out of stock. We contact them because they do not keep you informed, no! The items arrive... Finally, there is only one product out of the 2, and still no communication. We call. "Oh oops, I will check". Another item out of stock. Damn, when I ordered everything was available though. Refund made without offering another solution beforehand, 24 hours before Christmas, great, it was a gift obviously. A proposal arrives, a similar item but more expensive and express shipping costs waived. Well, thank goodness, I paid shipping costs on my initial order with 2 items and I only received one! In short, no commercial gesture, I do not recommend even if, once everything received and everything offered, the person is delighted!

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Acheteur Vérifié
purchased on 08/12/2022
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Answer from Chapellerie Traclet
Hello, please excuse us if we had a communication issue. The information about one of the out-of-stock issues was indicated during the order as well as by email. Shipped: Armada Levell 19/12/2022 18:02:17. Awaiting restocking: 08/12/2022 10:28:37. Payment accepted: 08/12/2022 10:28:37. Following your message, we proposed a similar model in stock and we covered the express shipping cost of 12 euros. We are sorry that this could not satisfy you; fortunately, the person who received the items was satisfied. Again, sorry for this inconvenience. If we could have delivered the out-of-stock product, we would have done so gladly, but we could no longer receive it quickly. Best wishes for 2023; Remaining at your disposal. Best regards, Traclet Sebastien.
4 /5
★★★★☆

Clear site, easy to access.

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Acheteur Vérifié
purchased on 30/12/2022
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5 /5
★★★★★

Efficient house selling quality products

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Acheteur Vérifié
purchased on 05/01/2023
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5 /5
★★★★★

Items conform to the description, very fast delivery. Well done

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Acheteur Vérifié
purchased on 27/12/2022
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5 /5
★★★★★

Very nice and received quickly

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Acheteur Vérifié
purchased on 04/01/2023
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 05/01/2023
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5 /5
★★★★★

Very satisfied, I recommend

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Acheteur Vérifié
purchased on 04/01/2023
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5 /5
★★★★★

Very efficient site and merchant.

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Acheteur Vérifié
purchased on 31/12/2022
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5 /5
★★★★★

Conforms to my order, no surprises

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Acheteur Vérifié
purchased on 05/01/2023
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 05/01/2023
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5 /5
★★★★★

Everything was perfect. I am very satisfied with my purchase.

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Acheteur Vérifié
purchased on 02/01/2023
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3 /5
★★★☆☆

The size is not very respected.

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Acheteur Vérifié
purchased on 04/01/2023
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4 /5
★★★★☆

Satisfactory set

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Acheteur Vérifié
purchased on 03/01/2023
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4 /5
★★★★☆

Super good

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Acheteur Vérifié
purchased on 03/01/2023
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 02/01/2023
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 03/01/2023
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5 /5
★★★★★

Delivery on time as announced, quality hat, advice by phone and YouTube video from the shop. I recommend without hesitation.

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Acheteur Vérifié
purchased on 03/01/2023
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3 /5
★★★☆☆

Fast delivery and good quality packaging. The site is not very user-friendly. It quickly becomes apparent that the requested filters are not applied! As a result, it's a bit of a hassle to find what we really want. Prices are within the norm. A bit expensive, but with enough searching, you can find cheap hats. However, I have never received a discount code.

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Acheteur Vérifié
purchased on 30/12/2022
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5 /5
★★★★★

Very pretty hat, nice color

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Acheteur Vérifié
purchased on 02/01/2023
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5 /5
★★★★★

Super hat fits perfectly

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Acheteur Vérifié
purchased on 02/01/2023
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5 /5
★★★★★

Quality items, (very) fast and careful shipping, it's perfect

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Acheteur Vérifié
purchased on 03/01/2023
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5 /5
★★★★★

Very fast delivery even after a return due to size.

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Acheteur Vérifié
purchased on 28/12/2022
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5 /5
★★★★★

Very pleasant site to discover. Quality products, I like to know their origin. Delivery: No issues I recommend!

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Acheteur Vérifié
purchased on 02/01/2023
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3 /5
★★★☆☆

The product is great, good value for money. But very little information about the delivery was communicated; I was left without news for nearly 2 weeks before having to fish for information to know what was happening. The exchange was complicated, but the product eventually arrived, well packaged and in line with my expectations.

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Acheteur Vérifié
purchased on 19/12/2022
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5 /5
★★★★★

Conforms to the description and even better than in the photo. Fast delivery. Very satisfied. I recommend without any problem.

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Acheteur Vérifié
purchased on 31/12/2022
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Answer from Chapellerie Traclet
thank you very much for your message.
remaining at your disposal
sincerely
Traclet sebastien