★★★★★
based on 35255 reviews published
Latest customer reviews
The site is pleasant, the proposed products are interesting. The after-sales service seems efficient.
Superrrrrrrrrn.
Best wishes 2023
Very reliable site, delivery on time and item meets my expectations
Order placed on 15/11/22, received on 04/01/23. Announced delay 2 to 3 weeks... I sent a message twice, the Traclet house never bothered to respond. Moreover, the item has no label, neither the manufacturer's name nor washing instructions. I am absolutely convinced that there was one, there is a trace and moreover there was a piece of thread that was used to attach this label!!! The worst part is that when this label was removed, there was a little unfortunate scissor cut.
please excuse us for these inconveniences. Our manufacturer had a significant delay in the production of goretex hats and we tried to send it to you as quickly as possible after Christmas. Regarding the label, normally there is indeed a label attached to a plastic thread detailing the care characteristics of the goretex.
As for the emails, we received one to which we replied that the hat should be shipped for reception at the beginning of January.
For these reasons, please find attached a gift voucher of 20 euros.
code: N5JD1DCX (unique code)
remaining at your disposal
sincerely
Traclet sebastien
Good quality
Very good
A lot of choices. Quick response when sending messages. Fast delivery and very well packaged
Very happy
Clear site with multiple payment options and fast shipping
Fast delivery. Quality hat, as described. I will order other products
I’m very happy it is exactly what I wanted Thank you very much!!!
Very satisfied
Perfect size, impeccable quality
Only 3 stars because my order placed on 20/12, which was supposed to be delivered in 24 to 48 hours (planned as a Christmas gift), was delivered on 26/12 and at a pickup point much further away than the one selected!!! Failed Christmas gift... Thank you Traclet!
This site is very pleasant I visit it every day to see if there are new things 🙂
Product matches the description
Fast site in searching, very easy to navigate. If there was a possibility to compare models and more photos, it would be perfect. Fast shipping and receipt without issues. In good condition and matching the order. Congratulations to your company.
Speed of shipping, super quality product. Great professionalism
Clear site, quality product and fast delivery
The person on the phone is very good for placing an order
Very professional
It was delivered on time and in perfect condition.
Impeccable
Very good, impeccable service, careful and attentive. I recommend!
Very clear and well-designed site. Fast and careful delivery.
Delayed delivery because the delivery person had trouble finding the address
Very fast delivery
Perfect! Order received very quickly and item of beautiful quality. Thank you for your responsiveness.
Excellent in every way
Traclet, a reference of quality and seriousness!
This is the very first time I order from this site very surprised barely ordered 2 days later I receive my package very clean and well packaged the hat in question has a perfect finish no defects I recommend Chapellerie Traclet
Very fast delivery. Product completely as described.
Fast and careful shipping. Quality hat and small piece of cork to adjust the size of the hat. Excellent brand.
Perfect
Very satisfied with the quality of my purchases.
Cap received quickly after order
Perfect both in terms of delay and product quality. we recommend without problem.
I would have liked to be informed (after my order) of the length of the delivery time,... And I appreciate little that it finally took place, but not at the last requested address!
Quality products in perfect resemblance to the models on the site Affordable price to be elegant Very very good
Very soft and warm beanie