9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

4 /5
★★★★☆

The site is pleasant, the proposed products are interesting. The after-sales service seems efficient.

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Acheteur Vérifié
purchased on 30/12/2022
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5 /5
★★★★★

Superrrrrrrrrn.

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Acheteur Vérifié
purchased on 23/12/2022
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Answer from Chapellerie Traclet
Thank you for your message
Best wishes 2023
4 /5
★★★★☆

Very reliable site, delivery on time and item meets my expectations

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Acheteur Vérifié
purchased on 30/12/2022
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1 /5
★☆☆☆☆

Order placed on 15/11/22, received on 04/01/23. Announced delay 2 to 3 weeks... I sent a message twice, the Traclet house never bothered to respond. Moreover, the item has no label, neither the manufacturer's name nor washing instructions. I am absolutely convinced that there was one, there is a trace and moreover there was a piece of thread that was used to attach this label!!! The worst part is that when this label was removed, there was a little unfortunate scissor cut.

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Acheteur Vérifié
purchased on 15/11/2022
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Answer from Chapellerie Traclet
Hello
please excuse us for these inconveniences. Our manufacturer had a significant delay in the production of goretex hats and we tried to send it to you as quickly as possible after Christmas. Regarding the label, normally there is indeed a label attached to a plastic thread detailing the care characteristics of the goretex.
As for the emails, we received one to which we replied that the hat should be shipped for reception at the beginning of January.
For these reasons, please find attached a gift voucher of 20 euros.
code: N5JD1DCX (unique code)
remaining at your disposal
sincerely
Traclet sebastien
5 /5
★★★★★

Good quality

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Acheteur Vérifié
purchased on 14/12/2022
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 01/01/2023
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5 /5
★★★★★

A lot of choices. Quick response when sending messages. Fast delivery and very well packaged

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Acheteur Vérifié
purchased on 28/12/2022
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5 /5
★★★★★

Very happy

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Acheteur Vérifié
purchased on 07/12/2022
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5 /5
★★★★★

Clear site with multiple payment options and fast shipping

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Acheteur Vérifié
purchased on 22/12/2022
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5 /5
★★★★★

Fast delivery. Quality hat, as described. I will order other products

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Acheteur Vérifié
purchased on 28/12/2022
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5 /5
★★★★★

I’m very happy it is exactly what I wanted Thank you very much!!!

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Acheteur Vérifié
purchased on 16/12/2022
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 10/11/2022
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5 /5
★★★★★

Perfect size, impeccable quality

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Acheteur Vérifié
purchased on 29/12/2022
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3 /5
★★★☆☆

Only 3 stars because my order placed on 20/12, which was supposed to be delivered in 24 to 48 hours (planned as a Christmas gift), was delivered on 26/12 and at a pickup point much further away than the one selected!!! Failed Christmas gift... Thank you Traclet!

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Acheteur Vérifié
purchased on 20/12/2022
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5 /5
★★★★★

This site is very pleasant I visit it every day to see if there are new things 🙂

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Acheteur Vérifié
purchased on 27/12/2022
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5 /5
★★★★★

Product matches the description

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Acheteur Vérifié
purchased on 26/12/2022
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5 /5
★★★★★

Fast site in searching, very easy to navigate. If there was a possibility to compare models and more photos, it would be perfect. Fast shipping and receipt without issues. In good condition and matching the order. Congratulations to your company.

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Acheteur Vérifié
purchased on 26/12/2022
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5 /5
★★★★★

Speed of shipping, super quality product. Great professionalism

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Acheteur Vérifié
purchased on 27/12/2022
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5 /5
★★★★★

Clear site, quality product and fast delivery

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Acheteur Vérifié
purchased on 29/12/2022
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5 /5
★★★★★

The person on the phone is very good for placing an order

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Acheteur Vérifié
purchased on 29/12/2022
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5 /5
★★★★★

Very professional

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Acheteur Vérifié
purchased on 29/12/2022
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5 /5
★★★★★

It was delivered on time and in perfect condition.

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Acheteur Vérifié
purchased on 14/12/2022
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5 /5
★★★★★

Impeccable

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Acheteur Vérifié
purchased on 12/12/2022
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 30/12/2022
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5 /5
★★★★★

Very clear and well-designed site. Fast and careful delivery.

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Acheteur Vérifié
purchased on 27/12/2022
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5 /5
★★★★★

Delayed delivery because the delivery person had trouble finding the address

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Acheteur Vérifié
purchased on 27/12/2022
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5 /5
★★★★★

Very fast delivery

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Acheteur Vérifié
purchased on 24/11/2022
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5 /5
★★★★★

Perfect! Order received very quickly and item of beautiful quality. Thank you for your responsiveness.

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Acheteur Vérifié
purchased on 25/12/2022
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5 /5
★★★★★

Excellent in every way

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Acheteur Vérifié
purchased on 28/12/2022
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5 /5
★★★★★

Traclet, a reference of quality and seriousness!

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Acheteur Vérifié
purchased on 18/11/2022
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5 /5
★★★★★

This is the very first time I order from this site very surprised barely ordered 2 days later I receive my package very clean and well packaged the hat in question has a perfect finish no defects I recommend Chapellerie Traclet

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Acheteur Vérifié
purchased on 29/12/2022
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5 /5
★★★★★

Very fast delivery. Product completely as described.

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Acheteur Vérifié
purchased on 27/12/2022
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5 /5
★★★★★

Fast and careful shipping. Quality hat and small piece of cork to adjust the size of the hat. Excellent brand.

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Acheteur Vérifié
purchased on 26/12/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 28/12/2022
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5 /5
★★★★★

Very satisfied with the quality of my purchases.

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Acheteur Vérifié
purchased on 27/12/2022
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5 /5
★★★★★

Cap received quickly after order

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Acheteur Vérifié
purchased on 07/12/2022
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5 /5
★★★★★

Perfect both in terms of delay and product quality. we recommend without problem.

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Acheteur Vérifié
purchased on 25/12/2022
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4 /5
★★★★☆

I would have liked to be informed (after my order) of the length of the delivery time,... And I appreciate little that it finally took place, but not at the last requested address!

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Acheteur Vérifié
purchased on 07/12/2022
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5 /5
★★★★★

Quality products in perfect resemblance to the models on the site Affordable price to be elegant Very very good

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Acheteur Vérifié
purchased on 24/12/2022
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5 /5
★★★★★

Very soft and warm beanie

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Acheteur Vérifié
purchased on 27/12/2022
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