9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

2 /5
★★☆☆☆

Received hat stained (stain removed with water) + a broken seam.

User icon
Acheteur Vérifié
purchased on 03/12/2022
Translated review
Answer from Chapellerie Traclet
Hello
Please excuse us for this inconvenience. Thank you for sending us a photo of the issues encountered with the hat at [email protected]
so we can proceed with a commercial discount.
remaining at your disposal.
best regards
Traclet Sebastien
5 /5
★★★★★

Everything perfect, thank you.

User icon
Acheteur Vérifié
purchased on 06/12/2022
Translated review
5 /5
★★★★★

Good quality

User icon
Acheteur Vérifié
purchased on 02/12/2022
Translated review
4 /5
★★★★☆

Good

User icon
Acheteur Vérifié
purchased on 02/12/2022
Translated review
4 /5
★★★★☆

Beautiful product

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Very good quality product! super fast shipping!

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Simple and clear

User icon
Acheteur Vérifié
purchased on 30/11/2022
Translated review
5 /5
★★★★★

Fast and careful delivery

User icon
Acheteur Vérifié
purchased on 03/12/2022
Translated review
5 /5
★★★★★

Easy choice. Delivery on time

User icon
Acheteur Vérifié
purchased on 04/12/2022
Translated review
1 /5
★☆☆☆☆

Fast delivery

User icon
Acheteur Vérifié
purchased on 04/12/2022
Translated review
Answer from Chapellerie Traclet
Hello
Thank you for your comment.
However, the rating of 1/5 is not related to the comment. The rating of 1/5 is the lowest.
Remaining at your disposal
Sincerely
Traclet Sébastien
5 /5
★★★★★

Navigating the site is easy.

User icon
Acheteur Vérifié
purchased on 04/12/2022
Translated review
5 /5
★★★★★

Delivery much faster than expected. Pleasantly surprised. The cap is very nice. It's a Christmas gift. I think she will like it a lot. Thank you

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Very fast shipping, and a quality cap!

User icon
Acheteur Vérifié
purchased on 04/12/2022
Translated review
5 /5
★★★★★

Great

User icon
Acheteur Vérifié
purchased on 04/12/2022
Translated review
4 /5
★★★★☆

Good

User icon
Acheteur Vérifié
purchased on 04/12/2022
Translated review
4 /5
★★★★☆

Impeccable

User icon
Acheteur Vérifié
purchased on 03/12/2022
Translated review
3 /5
★★★☆☆

Hello, Regarding the product, nothing to say, it is very good. However, regarding customer service, there are points to review, namely: - I would have liked to be informed by email that the product I ordered was being restocked, and that I was given an approximate delivery date. Instead, I was left without news, wondering if I would receive my order before Christmas. - Not having any news, I called the company, and I spoke to someone who was borderline polite who told me that I shouldn't have called, but that I should send an email. Where is the Customer Service?

User icon
Acheteur Vérifié
purchased on 24/11/2022
Translated review
4 /5
★★★★☆

Many sizes missing: too bad!

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
4 /5
★★★★☆

I am generally happy with my order, but one of the berets ordered is not Made in France and seems of lower quality... and this was not specified on the site. Otherwise, the other 3 are perfect, the quality and fit of the berets are very good.

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Cap not yet given, but will surely please. That's for sure!!

User icon
Acheteur Vérifié
purchased on 28/11/2022
Translated review
5 /5
★★★★★

Thank you for the very beautiful hats

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
4 /5
★★★★☆

Too bad the ordered hat was not in a box that could be placed in the mailbox. Fortunately, I was home when the mail carrier rang the bell. I had chosen the colissimo delivery without signature, since this hat could fit in the mailbox.

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Phone contact before ordering to confirm sizes and model. Very professional. Easy order, fast delivery.

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Arrived on time, of good quality and fits perfectly.

User icon
Acheteur Vérifié
purchased on 05/12/2022
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
purchased on 27/11/2022
Translated review
4 /5
★★★★☆

Satisfied

User icon
Acheteur Vérifié
purchased on 08/12/2022
Translated review
5 /5
★★★★★

Very beautiful hat

User icon
Acheteur Vérifié
purchased on 01/12/2022
Translated review
5 /5
★★★★★

This order was not in stock, requested delay 12 days, received 1 month after the order. No matter, impeccable delivery and very good quality product like the previous ones.

User icon
Acheteur Vérifié
purchased on 12/11/2022
Translated review
5 /5
★★★★★

Always excellent service and performance for this third item ordered and received very quickly. Serious seller in every respect. To recommend.

User icon
Acheteur Vérifié
purchased on 05/12/2022
Translated review
5 /5
★★★★★

Item matching my expectations, I am very satisfied.

User icon
Acheteur Vérifié
purchased on 30/11/2022
Translated review
4 /5
★★★★☆

Quality items

User icon
Acheteur Vérifié
purchased on 05/12/2022
Translated review
4 /5
★★★★☆

Stetson hat received quickly and as described. The only disappointment is that I thought it would be delivered in a storage box so I could store it when not in use. Hence my one star less.

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Very clear site, order sent quickly in a sturdy package. Item perfectly meets my expectations.

User icon
Acheteur Vérifié
purchased on 06/12/2022
Translated review
3 /5
★★★☆☆

Disappointed that there is no sewn label inside the berets with your company's name that would signify 'made in France'

User icon
Acheteur Vérifié
purchased on 01/12/2022
Translated review
5 /5
★★★★★

Very accessible site. I quickly found what I was looking for. The package was delivered in 48 hours. Good.

User icon
Acheteur Vérifié
purchased on 06/12/2022
Translated review
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
purchased on 03/12/2022
Translated review
5 /5
★★★★★

So far everything is fine. Congratulations on the assured follow-up

User icon
Acheteur Vérifié
purchased on 01/12/2022
Translated review
4 /5
★★★★☆

Since it's a gift, I hope it will be fine; in any case, it's exactly what I was looking for.

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Very beautiful product, with very fast delivery. With Traclet... you are satisfied

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Very happy with my purchases. Delivery as expected.

User icon
Acheteur Vérifié
purchased on 06/12/2022
Translated review