★★★★★
based on 35255 reviews published
Latest customer reviews
Received hat stained (stain removed with water) + a broken seam.
Please excuse us for this inconvenience. Thank you for sending us a photo of the issues encountered with the hat at [email protected]
so we can proceed with a commercial discount.
remaining at your disposal.
best regards
Traclet Sebastien
Everything perfect, thank you.
Good quality
Good
Beautiful product
Very good quality product! super fast shipping!
Simple and clear
Fast and careful delivery
Easy choice. Delivery on time
Fast delivery
Thank you for your comment.
However, the rating of 1/5 is not related to the comment. The rating of 1/5 is the lowest.
Remaining at your disposal
Sincerely
Traclet Sébastien
Navigating the site is easy.
Delivery much faster than expected. Pleasantly surprised. The cap is very nice. It's a Christmas gift. I think she will like it a lot. Thank you
Very fast shipping, and a quality cap!
Great
Good
Impeccable
Hello, Regarding the product, nothing to say, it is very good. However, regarding customer service, there are points to review, namely: - I would have liked to be informed by email that the product I ordered was being restocked, and that I was given an approximate delivery date. Instead, I was left without news, wondering if I would receive my order before Christmas. - Not having any news, I called the company, and I spoke to someone who was borderline polite who told me that I shouldn't have called, but that I should send an email. Where is the Customer Service?
Many sizes missing: too bad!
I am generally happy with my order, but one of the berets ordered is not Made in France and seems of lower quality... and this was not specified on the site. Otherwise, the other 3 are perfect, the quality and fit of the berets are very good.
Cap not yet given, but will surely please. That's for sure!!
Thank you for the very beautiful hats
Too bad the ordered hat was not in a box that could be placed in the mailbox. Fortunately, I was home when the mail carrier rang the bell. I had chosen the colissimo delivery without signature, since this hat could fit in the mailbox.
Phone contact before ordering to confirm sizes and model. Very professional. Easy order, fast delivery.
Arrived on time, of good quality and fits perfectly.
Perfect
Satisfied
Very beautiful hat
This order was not in stock, requested delay 12 days, received 1 month after the order. No matter, impeccable delivery and very good quality product like the previous ones.
Always excellent service and performance for this third item ordered and received very quickly. Serious seller in every respect. To recommend.
Item matching my expectations, I am very satisfied.
Quality items
Stetson hat received quickly and as described. The only disappointment is that I thought it would be delivered in a storage box so I could store it when not in use. Hence my one star less.
Very clear site, order sent quickly in a sturdy package. Item perfectly meets my expectations.
Disappointed that there is no sewn label inside the berets with your company's name that would signify 'made in France'
Very accessible site. I quickly found what I was looking for. The package was delivered in 48 hours. Good.
Very good
So far everything is fine. Congratulations on the assured follow-up
Since it's a gift, I hope it will be fine; in any case, it's exactly what I was looking for.
Very beautiful product, with very fast delivery. With Traclet... you are satisfied
Very happy with my purchases. Delivery as expected.