★★★★★
based on 35293 reviews published
Latest customer reviews
Perfect seller!!
Very satisfied with the service and delivery of my item. The quality of the product is excellent. I would recommend to others.
I only received one item out of two
Yes, we did inform you that we had a delivery delay for the second one. Currently, our workshop in Roanne has supply issues with cashmere threads, which is why the second one is indeed delayed, but we have not forgotten you.
As soon as it is done, we will send it to you like the first one.
Please excuse us for this delay.
Remaining at your disposal
Best regards
Traclet Sébastien
Very good
Hat way too big
in case the hat does not fit, it is certainly possible to exchange it.
remaining at your disposal.
best regards
Traclet Sebastien
Product conforms to the order
Fast delivery. Well packaged.
Fast delivery, careful package, hats in perfect condition. Very professional, as a merchant I personally recommend with my eyes closed..
Extremely satisfied.
Very fast and careful shipping. Product conforms. nothing to complain about. very good
Everything went well
Fast, efficient and French!
I will be sent a tightening band to adjust this chapka to my head. Good information service, I have to make this modification because my size does not exist and I cannot find an item at these prices that I like. Thank you.
As with every order, Chapellerie Traclet always gives its best to satisfy buyers. This is also why, combined with the quality of the products and service, I always come back. If I had to rate it, I would say: 20/20 and A++. Thank you to the whole team!
Long delivery times, but good responsiveness from the service
Serious and efficient company.
Super product, fast and impeccable delivery!!
Very good.
Always quality item, this is a second purchase, very fast delivery.
Well-designed site, too bad there are spam obligations. Quick and correct delivery
Very good products Numerous choices Fast delivery Highly recommended site!
You say you deliver within 72 hours max, I received it after 108 hours, so you need to review your advertising
Yes, with the weekend it can happen that it adds 2 more days because the package could not be delivered on Saturday but only on Monday.
Please excuse us for this delay.
We hope, however, that the beret gives you complete satisfaction and that it will last over time.
Remaining at your disposal.
Best regards
Traclet Sébastien
Very good
The filters are not refined enough.
After two months, I still have not received my order. Can it get worse?
Please excuse us for this manufacturing delay for the two tricorns with marabou.
We had a delay in the production of the two tricorns and currently we have difficulties in sourcing the marabou.
We hope, however, that the tricorns will satisfy you.
Remaining at your disposal
Best regards
Traclet Sébastien
Error on the model of the cap purchased
Please excuse us if we made a model error.
Thank you for sending us a photo at [email protected]
Thus we will proceed with the exchange.
Remaining at your disposal
Best regards
Traclet Sébastien
Everything went well, the presentation seems very good to me. There is a lack of a confirmation SMS for the arrival at the collection point (I only received a Chronopost email indicating that the package would be delivered)
Perfect
Happy with my order. Item of very good quality. Thank you
Very satisfied
Perfect
I am 100% satisfied with the service.
Excellent product, fast delivery, but out of the 2 products ordered, one did not match the order.
Corresponds to my expectations very well
Satisfied
No problem: quality and shipping time ... perfect
Very easy navigation on the site. I sent a message to get information, they got back to me quickly. Hyper fast delivery. Package in perfect condition upon delivery. My hat is even better than what I saw. Very nice finishes. Beautiful color.
I am satisfied
Perfect!
Well-packaged order. Quick reception in an overseas department. Too bad one of the 2 caps is too small