9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

4 /5
★★★★☆

Item conforms to the order although it had to be modified after validation since the registered product had nothing to do with my ordered basket. But everything was sorted out after an email sent to the seller. Delivery a bit long (3 weeks) due to stock shortage

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Acheteur Vérifié
purchased on 23/07/2022
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4 /5
★★★★☆

The delivered item corresponds well to our choice. No trial made due to the weather!

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Acheteur Vérifié
purchased on 22/07/2022
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 09/08/2022
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5 /5
★★★★★

Thank you, the phone reception was very helpful to me, just like the site. Fast shipping by colissimo. Superb hat (Tilley).

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Acheteur Vérifié
purchased on 10/08/2022
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5 /5
★★★★★

Satisfied

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Acheteur Vérifié
purchased on 07/08/2022
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3 /5
★★★☆☆

Deadline not respected product compliant

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Acheteur Vérifié
purchased on 04/08/2022
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5 /5
★★★★★

Very good at all levels: order, fast shipping, delivery without any problems and the two ordered items packaged with care and up to my expectations! A big bravo and thank you to you. Best regards and I will order from you again.

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Acheteur Vérifié
purchased on 28/07/2022
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5 /5
★★★★★

Impeccable, well received on time. THANK YOU.

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Acheteur Vérifié
purchased on 10/08/2022
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 09/08/2022
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5 /5
★★★★★

Quality item, fast and careful shipping, Thank you cordially, JH

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Acheteur Vérifié
purchased on 08/08/2022
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5 /5
★★★★★

Good site

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Acheteur Vérifié
purchased on 29/07/2022
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5 /5
★★★★★

Very well described site and easy to use

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Acheteur Vérifié
purchased on 09/08/2022
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5 /5
★★★★★

Perfect hat

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Acheteur Vérifié
purchased on 09/08/2022
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5 /5
★★★★★

Always very good

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Acheteur Vérifié
purchased on 11/08/2022
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5 /5
★★★★★

Very good hat and within the deadlines

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Acheteur Vérifié
purchased on 09/08/2022
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5 /5
★★★★★

All good! Thank you

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Acheteur Vérifié
purchased on 06/08/2022
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5 /5
★★★★★

Speed efficiency..

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Acheteur Vérifié
purchased on 06/08/2022
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3 /5
★★★☆☆

Many models. However, it is a pity not to have any size in cm on the one-size models. This resulted in a return because it was far too small. Only my 12-year-old child could wear it. It is also a pity not to have staff available by phone.

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Acheteur Vérifié
purchased on 07/08/2022
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5 /5
★★★★★

Satisfied, fast delivery

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Acheteur Vérifié
purchased on 07/08/2022
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5 /5
★★★★★

It's very good

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Acheteur Vérifié
purchased on 06/08/2022
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 05/08/2022
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5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 05/08/2022
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5 /5
★★★★★

Very responsive and good advice for a remote order. Full price without any discount but we can't have everything in an emergency.

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Acheteur Vérifié
purchased on 03/08/2022
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5 /5
★★★★★

Received in very good condition

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Acheteur Vérifié
purchased on 11/08/2022
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2 /5
★★☆☆☆

I had given 5 to my previous order because it was impeccable, now 2 (Bad). It's far from being the case for this one. My partner's hat costing over 100€ arrived with numerous defects, several threads had to be properly adjusted as well as pieces of straw.

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Acheteur Vérifié
purchased on 10/08/2022
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Answer from Chapellerie Traclet
Hello, we have taken your message into account. As we have indicated since 1995 that we sell online for any issues, please send us an email with a photo of the problem with the hat along with an explanation of the issue, and we will try to find a solution. No one is perfect, but we always strive to satisfy everyone in good faith. Remaining at your disposal. Best regards, Traclet Sebastien
5 /5
★★★★★

Quality products - Responsive sales service - I recommend

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Acheteur Vérifié
purchased on 09/06/2022
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5 /5
★★★★★

Satisfied with the packaging, transport, and the hat box

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Acheteur Vérifié
purchased on 05/08/2022
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5 /5
★★★★★

Clear site allowing for quick comparison between different searched products

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Acheteur Vérifié
purchased on 09/08/2022
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5 /5
★★★★★

Delivery as expected, package perfectly wrapped.

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Acheteur Vérifié
purchased on 09/07/2022
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5 /5
★★★★★

I recently discovered the Traclet hat shop while looking for a walking stick. I was able to order a engraved pilgrim staff. I am satisfied with the ordered product that I was able to submit to 40km of walking and the professionalism of the customer service. It's a flawless experience!!!

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Acheteur Vérifié
purchased on 03/08/2022
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5 /5
★★★★★

The hat is of very good quality, and exactly matches what I was looking for. The customer service is very friendly and competent. I highly recommend this establishment if you are looking for a hat.

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Acheteur Vérifié
purchased on 16/07/2022
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5 /5
★★★★★

Perfect delivery at the relay point!

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Acheteur Vérifié
purchased on 03/08/2022
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5 /5
★★★★★

Very nice quality

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Acheteur Vérifié
purchased on 27/07/2022
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5 /5
★★★★★

Very good in terms of the very clear site and very fast delivery. Perfect as usual

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Acheteur Vérifié
purchased on 10/08/2022
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5 /5
★★★★★

Very satisfied with my order. Maybe one regret: I didn't find how to establish a favorites list for future purchases.

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Acheteur Vérifié
purchased on 09/08/2022
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4 /5
★★★★☆

Fast delivery, good quality cotton, but I had ordered a size s/m bucket hat and I was delivered a size l/xl bucket hat. Too bad.

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Acheteur Vérifié
purchased on 09/08/2022
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 10/08/2022
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5 /5
★★★★★

Perfect, from start to finish

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Acheteur Vérifié
purchased on 09/08/2022
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5 /5
★★★★★

Good quality, timely delivery, impeccable packaging. Highly recommended. I just placed my second order.

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Acheteur Vérifié
purchased on 08/08/2022
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5 /5
★★★★★

Excellent order processing, shipping, and delivery service, fast and efficient

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Acheteur Vérifié
purchased on 03/08/2022
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