★★★★★
based on 35293 reviews published
Latest customer reviews
Very good, impeccable service, professional, careful and attentive. I recommend!
Very good
Good information over the phone
Simply perfect including the return for a size exchange! Quality with French-style service!
Package arrived in very good condition. Hat corresponds to the description. Very good service.
Complete site.
Why add a need to do literature? It was perfect for both the product and the delivery times and conditions. And what is the difference between 'review' (therefore motivated differently than by stars) and 'comment', the box below. All that just to tease you a little...
Efficiency, speed for a magnificent product!
Delivery on time. Product conforms to what I imagined. Thank you.
Fast delivery, compliant product, clarity of emails and digital content. Very good!
Perfect
Beautiful house with a large selection
Very easy to order, fast delivery and very good value for money for the delivered hat.
I really like the product
I appreciated the responsiveness of your messages and the delivery in 2 days, especially the shipment on the day of my order.
Very satisfied
Very fast, this site is perfect I have been using it for years, I have a gargantuan hat collection :p
The positive, a large selection on this site. However, the shipping time was longer than announced during the order (5 weeks instead of 2/3 weeks).
Very fast delivery
Received cap well packaged no problem delivery expected 1 to 2 weeks arrived 72 hours later impeccable I will return thank you best regards
Perfect, no problem on the site, only the access to secure payment posed a problem quickly resolved by the call and the speed of the advisor on the phone, hence an error in the payment registration and a delay in delivery.
Perfect! Delivery and product Good advice for the size We will not fail to buy again
This is my first order on the site discovered in the magazine 'Ma Campagne' from the editions la rivière. Very satisfied, the item delivered quickly and on the indicated date.
Fast Delivery, Packaging completely correct.
Defective item but no response to my message.
a response has indeed been provided to your message.
Here is the entirety of our exchange below sent directly to your email address.
Remaining at your disposal
Best regards
Traclet sebastien
to Professionals
1 order(s) validated for a total amount of €46.95
Customer since: 03/08/2022
- 07/08/2022 - 22:52
Hello, I just received the hat I ordered but it is not in 56 as agreed and as it is written inside the hat, but it is 59.
This makes a very big difference in size and therefore it is unusable.
Best regards
Michael Sabba.
Sébastien
Hanae TRACLET - 08/08/2022 - 17:31
Hello,
We are following up on your message.
Please return it in its packaging and indicate this size issue so we can verify.
Remaining at your disposal.
Best regards
Chapellerie TRACLET
14 Impasse Bardin - 42300 Roanne - France
Tel: 04.77.71.40.58 FAX: 04.77.71.66.36
EMAIL: [email protected]
Website: http://www.chapellerie-traclet.com
VAT Intra: FR94823567631
Siret: 82356763100010
A quick order, a very good merchant site.
Well, it's the hat shop that I prefer
Superrrrrrrrrrrrrr
best regards
Traclet
I bought a navy blue nightcap: very pretty, pleasant to the touch and to wear (even in these heatwave periods...)
Great, very ergonomic site
Very pretty hat!!
Products conform to their description. Order received faster than expected ... 'hat' :))
The site gives good recommendations, and my headgear fits me perfectly!
The site is clear. The order is easy to make, the items are well described. Delivered in 5 days including the weekend. Hat well packaged. Perfect
The site is well constructed, fast delivery
Very good site
Delighted Quality packaging delivery top I’m looking forward to the winter collection
Perfect!
Just perfect
Super product,