★★★★★
based on 35165 reviews published
Latest customer reviews
Very good choice, quality and delivery ok.
Effective and fast
Fast, intact product
Perfect!
In accordance with what I wanted. The workmanship is of good quality for a very reasonable price.
Everything very well!
Excellent telephone reception, order by phone, simple and easy, quick paypal invoice, reasonable delivery time for the package.
Corresponds exactly to the expected product
Very nice thick and quality beret. The shipping was very long and without information to the customer. An area for improvement should be noted on this point.
Pleasant site to visit, product well packaged and in accordance with the order
Product in accordance with a fast delivery, I recommend!
Correct delivery, item corresponding to the order, thank you
Very good
Product conforms to the description
I found what I was looking for quite easily on your site, while having gone through several sites that make you go in circles.
The purchased hat is made of hard plastic covered with I don't know what like felt, almost 100 euros, it's outrageous, nothing to do with a low-quality hat in general.
We are sorry to learn that the purchased hat does not satisfy you. Your feedback is valuable and helps us improve our products.
This hat is indeed made of wool felt; it is a western hat that is treated to have rigidity.
Would you like it to be softer?
It is possible by steaming it to make it softer, but the origin of this hat is a rigid hat because the brand is a western brand.
Best regards.
The chapellerie-traclet team
Delighted
Thank you for your seriousness! Quick size exchange.
Good
Cap received of poor quality, made in China, poorly sewn. It is not worth the price paid, I am really disappointed.
We are sorry to learn that the cap does not meet your expectations and that you encountered quality issues.
The information about the production location of this cap at 23 euros is clearly noted on the product sheet.
https://www.chapellerie-traclet.com/ecrire/index.php/sell/catalog/products/4658?_token=cKyL_GmSwYYhZ3mY2yDet8l1629wTTNGGHR1JCd8bDM
As for the quality, yes it is not at all the same as we have in Italian, French or Irish manufacturing.
We cannot have the same quality of fabric with different prices.
If this model does not suit you, it is of course possible to exchange it.
Remaining at your disposal
Best regards.
The chapellerie-traclet team
Between the order and the delivery everything is perfect, I am very satisfied, thank you
Very nice quality. I recommend this company as serious and reliable.
Very nice hat and of quality
Thank you
Excellent quality, fast shipping
The navigation on the site is well done. The delivery was very fast. The products are very good.
Fast.
Very good
Pleasant site to browse. Fast delivery. Order in accordance with what I expected.
Good product and fast delivery.
Impeccable...
Very satisfied. Thank you.
Nothing to report!
Not at all satisfied with my order. I requested an exchange for another color. But this beanie, once received, was not the one ordered. Moreover, I had to pay an additional 5 euros for this exchange. In conclusion, this beanie costs me 36 euros for a beanie that I will never wear.
We are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is paramount to us, and we understand your frustration regarding the exchange and the product received.
Please send us a photo of the received model at [email protected] and we will proceed to send the correct model.
Remaining at your disposal.
Best regards.
The chapellerie-traclet team
Easy to find what I was looking for and simple to buy. Couldn't be happier.
Sadly my delivery packaging was water contaminated and damaged has had to be returned I found the hat to be very flimsy and not to my liking thankq
Order quickly shipped in a very neat package. Products matching my expectations.
Very nice item, delivered within the estimated time.
Delighted with my order, the quality is excellent and the size is perfect. Thank you.
Order, exchange and delivery without any problems.