★★★★★
based on 35165 reviews published
Latest customer reviews
Order compliant and shipping well followed and fast. Perfect
Quality product that I have been using for several years to protect myself from the sun
Very nice cap and made in France
Size issue at the order (different screen before and after validation)
Navigating the site is easy, delivery is fast but I still have the same issue with ordering on my account on the site. I always have to call La Chapellerie directly! The phone reception is perfect.
Out of stock at the order, however delivery was quite fast. It would have just been appreciated to have an idea of the restocking delay… if you were aware of it…
Completely satisfied with my purchase.
A wonderful choice! Very serious company!
Magnificent hat that corresponds perfectly to the photos online. Fast delivery, careful packaging. Everything is OK
Perfectly packaged order - compliant with the photo - fast delivery ... site to recommend to customers.
Serious site and quality of items
Good size quality cap
Fast reception and compliant with the order. Perfect
Easy to use site
Order placed 1 month wait announced received 3 months later After several email and phone reminders Abusive sales service
Please excuse us for this manufacturing delay.
We had delays in obtaining the felt bell from our manufacturer and this pushed back production.
We hope the hat meets your satisfaction
Sincerely
Traclet Sebastien
The order went well and the panama is of good quality, but TNT sends messages to announce delivery at the pickup point when the package has not arrived... So we go twice for nothing... Disappointing.
VERY good site, simple and practical, impeccable delivery, quality packaging and wrapping. Product corresponding to the description.
Simple navigation, large choice of products, product received conforms to my order.
Quality hat and competitive price, fast and perfect delivery
Top! The website is very well done, the product was delivered very quickly in impeccable packaging; the hat I bought corresponds exactly to the description and my expectations, the size is strictly compliant, in short.... I will come back!!!
Ok ok
Happy with my order, corresponds to the indications given on the site, easy to use site, fast and careful delivery
Many choices and smooth navigation on the site.
I received my order as expected except that a straw hat has a sewing defect (a hole) that I will try to repair
Well received quickly
Clear and precise site
Ultra fast delivery. Bravo
Perfect.... order, delivery and ordered item, everything is very good.... Hats off!
The return part does not work at all, it needs to be completely reviewed
Thank you for your comment.
Currently, returns can be made either directly on our site or on plain paper.
With a return by post.
What are your expectations?
Best regards
Traclet Sebastien
Nothing except that it's a bit expensive...
Excellent product description that really makes you want to buy it. The hat is superb and of excellent quality. The sizing method is perfectly clear and precise.
Nothing to add to impeccable service
Impeccable
Satisfactory
Very good
The delivery took a while but arrived before the date of use. It's a shame you didn't respond to my delivery date request.
Very good site and order processed quickly I recommend
The cap looks nice in the photo, but awful when you open the box.
Hat dropped in the mailbox without its packaging.
As always: perfect packaging…my little cap well protected