★★★★★
based on 35293 reviews published
Latest customer reviews
No refund on a return when it is on sale. A shame!
Thank you for your comment, the information that it is not possible to get a refund but a credit note is clearly indicated.
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
You wish:
A refund (if the item is returned within 14 days, excluding sale items)
A credit note (if the item is returned within 100 days)
An exchange (if the item is returned within 100 days)
remaining at your disposal.
Best regards
Traclet Sébastien
I could not place my order online. I had to call to do it.
Perfect
Wide choice.
They make you believe that you can exchange or be refunded, but you need to find a way to do it through their site, which is designed so that you cannot, dishonest!!! To be avoided!!
We are following up on your message.
Yes, of course, here is the link on our site to make a return:
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Either from the site or on plain paper.
Furthermore, having used PayPal, the shipping costs will be refunded to you by PayPal.
Remaining at your disposal.
Best regards
Chapellerie TRACLET
14 Impasse Bardin - 42300 Roanne - France
Phone: 04.77.71.40.58 FAX: 04.77.71.66.36
EMAIL: [email protected]
Website: http://www.chapellerie-traclet.com
VAT Intra: FR94823567631
Siret: 82356763100010
Very good packaging, fast shipping and delivery, delivery to a post office preferable to a relay point.
Good
Product conforms to the description and my expectations. Very fast shipping. Reasonable price. I recommend
Fast delivery and the product was well packaged. Very professional.
Very good quality products, fast order processing and delivery, thank you!
Good
Very good service very careful to recommend
I am very satisfied with this item, I recommend it without hesitation
Fast and efficient.
Overall good, but the purchased product is largely one size above normal. I always take hats size 62 but here it must be at least 63, if not more. Too bad
Easy to use site
Of very good quality. But in two years prices have increased a lot (comparison of the same Irish cap bought in 2020 and in 2022...).
Multiple well-diversified choices allow for easy navigation on the site, speed of delivery, the item very well protected in its packaging.
Services and advice by phone met my expectations. Thank you.
Beautiful quality!
Nothing to complain about
Perfect!
VERY GOOD COMPLIANT WITH THE ORDER
Perfect!
Excellent
I am very satisfied with my order, very nice site, very kind and attentive staff. I highly recommend
On the site easy to order. I had a hat shop and I worked with the Laulhère house.
Good quality
Superb. I wanted this exact type of laulhere beret in my size, could not find in the uk and laulhere refused to send anything to the uk because my idiot compatriots voted for brexit. You delivered it to me in just a few days and I love it! A huge thank you!!
Impeccable ..irreproachable welcome
Chapka/rabbit. Happy with the product. In detail, overall very good, reasonable price, more than reasonable time for production -non-standard size-, very nice product quality. Just a slight downside but related to the difficulty of size and custom fitting. A bit tight.
The site is not user-friendly. The information is not clear
thank you for taking the time to give us a comment.
can you tell us more about the type of information and the issues encountered for the 9-inch basque beret?
On the site, of which here is the link to the product sheet, we clearly indicate its composition, dimensions, place of production, and manufacturing time.
What elements are you missing and what issues did you encounter in ordering it?
https://www.chapellerie-traclet.com/fr/heritage-par-laulhere/411-beret-basque-9-pouces-heritage-par-laulhere.html
remaining at your disposal
sincerely
Traclet sebastien
Very happy with the order superb product
Compliant article
Very beautiful wool nothing to complain about the cut and quality, the color is exactly the royal blue I was expecting, just perfect
Perfect I highly recommend
Nothing to report. I am satisfied.
Quality commercial service.
Awesome!! I love my hat and the delivery was ultra fast! In one word: THANK YOU
The site is pleasant, navigation is simple and clear. The same goes for payment and delivery, I chose pickup point, fast shipping and well protected. I can only recommend Chapellerie Tracker.