★★★★★
based on 35293 reviews published
Latest customer reviews
The service was amazing. I love the hat I bought from you and it arrived so quickly
Serious, order received quickly
The site seems quite elegant and inspires confidence at first glance. Prices seem reasonable. French hat shop but not all products are necessarily made in France, it seems. Good adaptation to the market. Attention to spelling mistakes.
Site that I recommend. Order delivered faster than expected and in line with my expectations.
Very good, impeccable service, careful and attentive. I recommend
Traclet informed me of the availability of a product that was initially out of stock more than a year after my first consultation. I was able to order it when I thought it was no longer possible!
Perfect transaction, compliant product and fast delivery, completely satisfied, I recommend this store
I have a size problem, I reported it 4 days ago and still have no response.
Serious site, good advice, lots of choice, I recommend.
A faster delivery than expected,
Everything is fine
Beautiful beret but the description is misleading. - the beret does not have 10% cashmere, the inner label says "100% wool". - the diameter is not 30 but 27 cm! This is not the same product!
Please excuse us if we made a model error. Please send us a photo of the model received at [email protected] with your order reference and we will take the necessary steps to change it.
Best regards
Traclet Sébastien
Very happy with my order, nothing to say Thank you
Fast delivery. Beautiful headband fits very well.
Customer service is always available and that's pretty good!
Very satisfied with my first order!
Perfect if all sites were as fast on the net it would be cool
I only gave 4 stars for the photo which is not representative of the color. Indeed, the gloves appear sky blue on the site but in fact it's a strong blue and much darker in reality. Otherwise, they are very soft, the finish is neat. However, you shouldn't have big, wide hands.
Very good product it's what I wanted thank you
Order received quickly and item corresponds exactly to my expectations
Very satisfied with the quality of the product and the service
Compliant with my order. Impeccable service. Fast delivery. Very satisfied. I recommend to all customers.
Impeccable service thank you Richard
Fast delivery but disappointed by the quality of the beret.
Excellent fast and efficient site
Fast delivery, good product, only problem is the size, this is my second and the size does not match the first, otherwise nothing to say
Easy to navigate,
Well advised quality item. Thank you
VERY GOOD
Delivery in accordance with the order and very fast
Very nice hat and fast delivery!
To get a refund and where to change size for the chapka
It is of course possible to change size, just return the item in its packaging with the order reference and the new desired size. You can indicate it on the packing list or on plain paper.
Return address: Chapellerie Traclet 14 Impasse Bardin 42300 Roanne
Here is the return procedure on the site which is on every page
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
remaining at your disposal
Best regards
Traclet
Very good quality of the hat
Item received quickly and in accordance with its presentation on the site
Perfect! Compliant with my expectations! I will come back! Best regards.
Top product ordered on Monday, delivered on Thursday, only small hiccup no SMS to notify of the arrival of the order but an email. You have to find a little thing wrong, we are still Gauls!!!
GOOD SITE, CLEAR
Very good site, great product cheap on promotion. Good quality product greetings
Complete site and quite simple to consult
Very good products, fast delivery