9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

The service was amazing. I love the hat I bought from you and it arrived so quickly

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Acheteur Vérifié
purchased on 04/01/2022
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5 /5
★★★★★

Serious, order received quickly

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Acheteur Vérifié
purchased on 30/12/2021
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4 /5
★★★★☆

The site seems quite elegant and inspires confidence at first glance. Prices seem reasonable. French hat shop but not all products are necessarily made in France, it seems. Good adaptation to the market. Attention to spelling mistakes.

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

Site that I recommend. Order delivered faster than expected and in line with my expectations.

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

Traclet informed me of the availability of a product that was initially out of stock more than a year after my first consultation. I was able to order it when I thought it was no longer possible!

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Acheteur Vérifié
purchased on 06/01/2022
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5 /5
★★★★★

Perfect transaction, compliant product and fast delivery, completely satisfied, I recommend this store

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Acheteur Vérifié
purchased on 31/12/2021
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3 /5
★★★☆☆

I have a size problem, I reported it 4 days ago and still have no response.

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Acheteur Vérifié
purchased on 01/01/2022
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5 /5
★★★★★

Serious site, good advice, lots of choice, I recommend.

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

A faster delivery than expected,

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Acheteur Vérifié
purchased on 22/12/2021
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5 /5
★★★★★

Everything is fine

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Acheteur Vérifié
purchased on 27/12/2021
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1 /5
★☆☆☆☆

Beautiful beret but the description is misleading. - the beret does not have 10% cashmere, the inner label says "100% wool". - the diameter is not 30 but 27 cm! This is not the same product!

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Acheteur Vérifié
purchased on 05/01/2022
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Answer from Chapellerie Traclet
Hello
Please excuse us if we made a model error. Please send us a photo of the model received at [email protected] with your order reference and we will take the necessary steps to change it.
Best regards
Traclet Sébastien
5 /5
★★★★★

Very happy with my order, nothing to say Thank you

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Acheteur Vérifié
purchased on 01/01/2022
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5 /5
★★★★★

Fast delivery. Beautiful headband fits very well.

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Acheteur Vérifié
purchased on 02/01/2022
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5 /5
★★★★★

Customer service is always available and that's pretty good!

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Acheteur Vérifié
purchased on 01/01/2022
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5 /5
★★★★★

Very satisfied with my first order!

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Acheteur Vérifié
purchased on 05/01/2022
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5 /5
★★★★★

Perfect if all sites were as fast on the net it would be cool

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Acheteur Vérifié
purchased on 06/01/2022
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4 /5
★★★★☆

I only gave 4 stars for the photo which is not representative of the color. Indeed, the gloves appear sky blue on the site but in fact it's a strong blue and much darker in reality. Otherwise, they are very soft, the finish is neat. However, you shouldn't have big, wide hands.

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Acheteur Vérifié
purchased on 19/12/2021
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5 /5
★★★★★

Very good product it's what I wanted thank you

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Acheteur Vérifié
purchased on 05/01/2022
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5 /5
★★★★★

Order received quickly and item corresponds exactly to my expectations

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

Very satisfied with the quality of the product and the service

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Acheteur Vérifié
purchased on 04/12/2021
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5 /5
★★★★★

Compliant with my order. Impeccable service. Fast delivery. Very satisfied. I recommend to all customers.

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

Impeccable service thank you Richard

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Acheteur Vérifié
purchased on 03/01/2022
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3 /5
★★★☆☆

Fast delivery but disappointed by the quality of the beret.

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Acheteur Vérifié
purchased on 04/01/2022
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4 /5
★★★★☆

Excellent fast and efficient site

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Acheteur Vérifié
purchased on 30/12/2021
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4 /5
★★★★☆

Fast delivery, good product, only problem is the size, this is my second and the size does not match the first, otherwise nothing to say

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

Easy to navigate,

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Acheteur Vérifié
purchased on 30/12/2021
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5 /5
★★★★★

Well advised quality item. Thank you

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

VERY GOOD

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Acheteur Vérifié
purchased on 01/01/2022
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5 /5
★★★★★

Delivery in accordance with the order and very fast

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Acheteur Vérifié
purchased on 01/01/2022
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5 /5
★★★★★

Very nice hat and fast delivery!

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Acheteur Vérifié
purchased on 02/01/2022
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1 /5
★☆☆☆☆

To get a refund and where to change size for the chapka

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Acheteur Vérifié
purchased on 31/12/2021
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Answer from Chapellerie Traclet
Hello
It is of course possible to change size, just return the item in its packaging with the order reference and the new desired size. You can indicate it on the packing list or on plain paper.
Return address: Chapellerie Traclet 14 Impasse Bardin 42300 Roanne
Here is the return procedure on the site which is on every page
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
remaining at your disposal
Best regards
Traclet
4 /5
★★★★☆

Very good quality of the hat

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Acheteur Vérifié
purchased on 02/01/2022
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5 /5
★★★★★

Item received quickly and in accordance with its presentation on the site

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Acheteur Vérifié
purchased on 02/01/2022
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5 /5
★★★★★

Perfect! Compliant with my expectations! I will come back! Best regards.

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Acheteur Vérifié
purchased on 12/12/2021
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4 /5
★★★★☆

Top product ordered on Monday, delivered on Thursday, only small hiccup no SMS to notify of the arrival of the order but an email. You have to find a little thing wrong, we are still Gauls!!!

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Acheteur Vérifié
purchased on 03/01/2022
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4 /5
★★★★☆

GOOD SITE, CLEAR

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

Very good site, great product cheap on promotion. Good quality product greetings

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

Complete site and quite simple to consult

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Acheteur Vérifié
purchased on 02/01/2022
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5 /5
★★★★★

Very good products, fast delivery

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Acheteur Vérifié
purchased on 02/01/2022
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