★★★★★
based on 35255 reviews published
Latest customer reviews
Ultra fast delivery outside France and product of excellent quality: it is magnificent (even more than in the photo)! Thank you very much for this excellent service!
Product conforms and delivery date respected.
It's a bit mixed but overall it's okay. Happy with my purchase
Degrees of satisfaction
Very satisfied with my item, seems to be of very good quality, to be seen in use, received quite quickly, I recommend...
Very good quality hat. I had been looking for this model for a long time and couldn't find it anywhere else. The delivery was very fast. Great customer service. Thank you.
Smooth navigation, ordering!
Perfect, very responsive (I made a size mistake, following my message, the correction of my order was made)
An exceptional choice, quality of all hats, very fast shipping and express delivery
Good but in the size choices I didn't see 55/56 Yes I know I have a small head. Hihiihihi there is certainly a reason?
My beret arrived damaged.
Perfect
Very satisfied with my first order, I placed a second one that should arrive tomorrow 14/11 and I think my satisfaction will be the same
Satisfied.
False description on the site: the supposedly one-size cap thanks to an elastic has no elastic and is way too big. It's like a shoemaker offering size 45 shoes saying one size because you can fit a size 41 foot in it
We thank you for taking the time to share your opinion. We are sorry to learn that the size of the cap does not meet your expectations. Your feedback is valuable and helps us improve our products.
As indicated on the product sheet, the cap with its large elastic band fits sizes 56 to 59 cm
Out of 14 reviews, none indicate issues in this regard
https://www.chapellerie-traclet.com/fr/casquette-irlandaise/5064-casquette-marseillaise-marcel-pagnol.html#/taille-taille_unique
Remaining at your disposal
Best regards.
The chapellerie-traclet team
Very easy to access site.
Product conforms to my expectations
The traclet site is Ali Baba's cave, I find happiness every time
Fast, efficient, conforms!!
A wide choice in all areas. The designation of the items is exhaustive. The site is quite user-friendly. I needed to call customer service and each time, I was well informed. However, I am not satisfied with the delivery time because apparently when I placed the order online, the items were available but one cap was no longer in stock and I had to wait 10 days for it to be restocked by the supplier to receive it. I deduce that the merchant site does not communicate with the stock!
CONFORMS TO MY EXPECTATIONS
Very soft, warm and comfortable. Thank you
Perfect
Very good site
Good, good.
See my comment.
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Thank you for taking the time to share your opinion. We appreciate every feedback, whether positive or mixed, as it helps us improve our services and products. Please feel free to share your suggestions or questions, we are here to listen.
Best regards.
The chapellerie-traclet team
Very good, very fast shipping, the hats are perfect
Product meets expectations and delivery times impeccable. Very satisfied with this first order...
Compliant.
Serious site. Fast shipping.
The hat corresponds exactly to my order, very fast delivery
Delivery and product quality top-notch.
Impeccable
Compliant with my expectations it is superb Now I am waiting for the rain...
The hat brush is perfect, we will test the boxes and the head size reducer after Christmas as all the items are part of a gift
Beautiful hat of good quality, well packaged, very fast reception
Efficient service and great choice. Too expensive but let's hope the quality is there
I have not received my order
We are sorry to learn that you have not received your order. We understand how frustrating this can be.
The colissimo tracking 6A04424604080 indicates that the package is out for delivery.
A complaint will be made tomorrow to get the delivery date of your package.
Please excuse us for this delay.
Best regards.
The chapellerie-traclet team
Simple and readable website