9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

Order as expected

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Acheteur Vérifié
purchased on 05/12/2021
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5 /5
★★★★★

Item received very quickly. Very good quality

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Acheteur Vérifié
purchased on 06/12/2021
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4 /5
★★★★☆

Nothing to complain about, it resonated true!!!

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Acheteur Vérifié
purchased on 25/11/2021
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5 /5
★★★★★

I first checked the size that fits me (53) I set the filter to this size 53 I got all the models in stock in this size I then confirmed and paid PERFECT

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Acheteur Vérifié
purchased on 06/12/2021
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4 /5
★★★★☆

Order conforms to the request

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Acheteur Vérifié
purchased on 04/12/2021
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5 /5
★★★★★

Product completely as expected.

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Acheteur Vérifié
purchased on 03/12/2021
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5 /5
★★★★★

Delivery time a bit long The customer service is very attentive, I was informed of the shipping date which reassured me.

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Acheteur Vérifié
purchased on 29/11/2021
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 05/12/2021
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5 /5
★★★★★

Beautiful choice, variety..

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Acheteur Vérifié
purchased on 04/12/2021
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5 /5
★★★★★

Package received quickly / very good quality / serious work

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Acheteur Vérifié
purchased on 04/12/2021
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5 /5
★★★★★

Quality items perfectly matching the description. Very fast delivery. Perfect!

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Acheteur Vérifié
purchased on 04/12/2021
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3 /5
★★★☆☆

Item arrived unusable and returned, at my expense. Waiting for a new shipment.

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Acheteur Vérifié
purchased on 05/12/2021
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5 /5
★★★★★

I am satisfied with my order however being a gift I had specified a wrapping for the occasion I hoped to receive these items in this form in the box it is a pity that my comments during the order were not taken into account

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Acheteur Vérifié
purchased on 03/12/2021
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4 /5
★★★★☆

Conforms to what is expected

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Acheteur Vérifié
purchased on 06/12/2021
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5 /5
★★★★★

Very good site, fast delivery

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Acheteur Vérifié
purchased on 01/12/2021
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5 /5
★★★★★

Perfect site, I didn't know it but I recommend it you won't be disappointed

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Acheteur Vérifié
purchased on 02/12/2021
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1 /5
★☆☆☆☆

I am very satisfied. Everything worked 100 percent, thank you very much

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Acheteur Vérifié
purchased on 30/11/2021
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 02/12/2021
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5 /5
★★★★★

Good customer service with quick response and effective reaction as well. EASY SITE TO MAKE YOUR SEARCHES. small downside, you don't see right away that a product is unavailable.

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Acheteur Vérifié
purchased on 29/11/2021
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5 /5
★★★★★

Very fast delivery

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Acheteur Vérifié
purchased on 30/11/2021
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5 /5
★★★★★

Very nice winter beret, of good quality. The one size is a bit small for me, I think the elastic will gradually stretch and adjust.

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Acheteur Vérifié
purchased on 01/12/2021
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5 /5
★★★★★

Pleasant site, well organized Photos and descriptions conform to the product

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Acheteur Vérifié
purchased on 30/11/2021
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1 /5
★☆☆☆☆

I ordered 2 hats and received them within the announced deadlines, so far so good. But one of the 2 hats is not the one I ordered. I sent an email with a photo to Traclet on the same day (5 days ago) and I still have no response. It is out of the question for me to return a product at MY EXPENSE due to an error that is not my fault. Please respond to my email within 24 hours of posting my message. *My request is legitimate and especially polite. I am more than disappointed with your services. Stéphane

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Acheteur Vérifié
purchased on 01/12/2021
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Answer from Chapellerie Traclet
Hello Mr. Rollet Stephane,
We apologize for the delayed response, we did not see your email in our spam.
As indicated by email this morning before all your comments;
The correct hat is being sent today and you can keep the mistakenly received hat for free.
We are sending the correct hat today.
Best regards
Traclet
5 /5
★★★★★

Pleasant site and impeccable service...Bravo!!!

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Acheteur Vérifié
purchased on 30/11/2021
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4 /5
★★★★☆

Satisfactory navigation

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Acheteur Vérifié
purchased on 30/11/2021
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5 /5
★★★★★

Fast and careful shipping.

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Acheteur Vérifié
purchased on 30/11/2021
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5 /5
★★★★★

A problem (computer) occurred with the order, the message I sent was quickly processed. My subsequent payment was not taken into account, a 3-minute phone call and it was resolved: bravo for the customer service.

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Acheteur Vérifié
purchased on 29/10/2021
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3 /5
★★★☆☆

The site is okay, not the prettiest but easy to navigate.

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Acheteur Vérifié
purchased on 29/11/2021
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5 /5
★★★★★

Item conforms to the description. Deadline respected. Very good telephone advice.

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Acheteur Vérifié
purchased on 03/12/2021
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5 /5
★★★★★

Completely meets my expectations, nice hat, elegant and effective

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Acheteur Vérifié
purchased on 30/11/2021
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5 /5
★★★★★

The product corresponds as in the photos

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Acheteur Vérifié
purchased on 13/11/2021
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1 /5
★☆☆☆☆

I ordered 2 berets of the same size, one arrived with the size number modified by hand to make it look like it was the right size. This is unacceptable.

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Acheteur Vérifié
purchased on 15/11/2021
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Answer from Chapellerie Traclet
Hello
Please excuse us if there was a correction.
Thank you for sending us a photo of the received model at [email protected]
Is the beret not suitable in terms of size?
If so, we will proceed with its exchange by sending a return label.
Remaining at your disposal
Best regards
Traclet Sebastien
5 /5
★★★★★

Well informed by phone in pre-order, serious company.

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Acheteur Vérifié
purchased on 02/12/2021
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5 /5
★★★★★

Great!

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Acheteur Vérifié
purchased on 01/12/2021
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5 /5
★★★★★

Fast service. Very satisfying

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Acheteur Vérifié
purchased on 03/12/2021
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 02/12/2021
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3 /5
★★★☆☆

Easy order and quickly shipped! I recommend++

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Acheteur Vérifié
purchased on 28/11/2021
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5 /5
★★★★★

I discovered your site. Happy with the purchased product. I will return for other purchases.

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Acheteur Vérifié
purchased on 27/11/2021
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1 /5
★☆☆☆☆

Disappointed, I ordered a mountain hunter's pie and received a Basque beret that is too big.

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Acheteur Vérifié
purchased on 03/12/2021
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Answer from Chapellerie Traclet
Hello
Please excuse us if we made a mistake.
Is the beret sent approximately 33 cm? Please let us know the diameter you received.
The inside of the beret is labeled Basque beret but the dimensions indeed make it a mountain hunter's beret.
Remaining at your disposal
Best regards
Traclet Sebastien
4 /5
★★★★☆

Very fast delivery (one day ahead of schedule). A perfect chapka, the other would have benefited from having a tie that tightens behind the head. But satisfactory purchases

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Acheteur Vérifié
purchased on 01/12/2021
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