★★★★★
based on 35293 reviews published
Latest customer reviews
Order as expected
Item received very quickly. Very good quality
Nothing to complain about, it resonated true!!!
I first checked the size that fits me (53) I set the filter to this size 53 I got all the models in stock in this size I then confirmed and paid PERFECT
Order conforms to the request
Product completely as expected.
Delivery time a bit long The customer service is very attentive, I was informed of the shipping date which reassured me.
Very good, impeccable service, careful and attentive. I recommend!
Beautiful choice, variety..
Package received quickly / very good quality / serious work
Quality items perfectly matching the description. Very fast delivery. Perfect!
Item arrived unusable and returned, at my expense. Waiting for a new shipment.
I am satisfied with my order however being a gift I had specified a wrapping for the occasion I hoped to receive these items in this form in the box it is a pity that my comments during the order were not taken into account
Conforms to what is expected
Very good site, fast delivery
Perfect site, I didn't know it but I recommend it you won't be disappointed
I am very satisfied. Everything worked 100 percent, thank you very much
Good
Good customer service with quick response and effective reaction as well. EASY SITE TO MAKE YOUR SEARCHES. small downside, you don't see right away that a product is unavailable.
Very fast delivery
Very nice winter beret, of good quality. The one size is a bit small for me, I think the elastic will gradually stretch and adjust.
Pleasant site, well organized Photos and descriptions conform to the product
I ordered 2 hats and received them within the announced deadlines, so far so good. But one of the 2 hats is not the one I ordered. I sent an email with a photo to Traclet on the same day (5 days ago) and I still have no response. It is out of the question for me to return a product at MY EXPENSE due to an error that is not my fault. Please respond to my email within 24 hours of posting my message. *My request is legitimate and especially polite. I am more than disappointed with your services. Stéphane
We apologize for the delayed response, we did not see your email in our spam.
As indicated by email this morning before all your comments;
The correct hat is being sent today and you can keep the mistakenly received hat for free.
We are sending the correct hat today.
Best regards
Traclet
Pleasant site and impeccable service...Bravo!!!
Satisfactory navigation
Fast and careful shipping.
A problem (computer) occurred with the order, the message I sent was quickly processed. My subsequent payment was not taken into account, a 3-minute phone call and it was resolved: bravo for the customer service.
The site is okay, not the prettiest but easy to navigate.
Item conforms to the description. Deadline respected. Very good telephone advice.
Completely meets my expectations, nice hat, elegant and effective
The product corresponds as in the photos
I ordered 2 berets of the same size, one arrived with the size number modified by hand to make it look like it was the right size. This is unacceptable.
Please excuse us if there was a correction.
Thank you for sending us a photo of the received model at [email protected]
Is the beret not suitable in terms of size?
If so, we will proceed with its exchange by sending a return label.
Remaining at your disposal
Best regards
Traclet Sebastien
Well informed by phone in pre-order, serious company.
Great!
Fast service. Very satisfying
Very good
Easy order and quickly shipped! I recommend++
I discovered your site. Happy with the purchased product. I will return for other purchases.
Disappointed, I ordered a mountain hunter's pie and received a Basque beret that is too big.
Please excuse us if we made a mistake.
Is the beret sent approximately 33 cm? Please let us know the diameter you received.
The inside of the beret is labeled Basque beret but the dimensions indeed make it a mountain hunter's beret.
Remaining at your disposal
Best regards
Traclet Sebastien
Very fast delivery (one day ahead of schedule). A perfect chapka, the other would have benefited from having a tie that tightens behind the head. But satisfactory purchases