9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

Always the quality and seriousness, thank you!

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Acheteur Vérifié
purchased on 12/11/2021
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4 /5
★★★★☆

Compliant with my request

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Acheteur Vérifié
purchased on 14/11/2021
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3 /5
★★★☆☆

Average

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Acheteur Vérifié
purchased on 13/11/2021
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5 /5
★★★★★

Everything is very good.

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Acheteur Vérifié
purchased on 13/11/2021
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5 /5
★★★★★

Very easy order, very nice site, fast delivery

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Acheteur Vérifié
purchased on 13/11/2021
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5 /5
★★★★★

Very happy with my order on this site, finally items that are not made in China or Asia but European. The cap and the belt I ordered are exactly as described. I recommend this site.

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Acheteur Vérifié
purchased on 13/11/2021
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5 /5
★★★★★

Perfect as usual

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Acheteur Vérifié
purchased on 07/11/2021
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5 /5
★★★★★

The beret is very beautiful.

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Acheteur Vérifié
purchased on 08/10/2021
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5 /5
★★★★★

Very clear, informative, wide range of products

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

Delivery by post on the indicated day. Nothing to report.

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Acheteur Vérifié
purchased on 09/11/2021
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4 /5
★★★★☆

Nice product.

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Acheteur Vérifié
purchased on 26/10/2021
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5 /5
★★★★★

Very good. I recommend.

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Acheteur Vérifié
purchased on 09/11/2021
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5 /5
★★★★★

The delivery was good and I liked the product even though it is small for me

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Acheteur Vérifié
purchased on 09/11/2021
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5 /5
★★★★★

Perfect in every way; delivery and quality of the item. I can only recommend

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Acheteur Vérifié
purchased on 06/11/2021
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5 /5
★★★★★

Nothing to report

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Acheteur Vérifié
purchased on 11/11/2021
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5 /5
★★★★★

Well-stocked and clear site! The order arrived quickly and well packaged. The after-sales service is very responsive. Having had an error in the color, I sent an email and received a response without delay with a proposal to send the correct color. This small incident will not prevent me from ordering again on this site.

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Acheteur Vérifié
purchased on 09/11/2021
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1 /5
★☆☆☆☆

Package missing from the delivery point

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Acheteur Vérifié
purchased on 08/11/2021
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Answer from Chapellerie Traclet
Hello
The order was indeed sent from us on time for you to be delivered the next day. Please excuse us if TNT had a delivery issue at the pickup point.
According to the tracking, the package will be delivered today.
Here is the TNT tracking 9217777522664511
https://www.tnt.fr/public/suivi_colis/recherche/visubontransport.do
Best regards
Traclet
5 /5
★★★★★

Very nice hat. Super nice look. I love the texture of the cotton. With my chemotherapy sessions, it keeps me warm at home, I almost forget about it. I recommend it

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Acheteur Vérifié
purchased on 15/10/2021
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5 /5
★★★★★

Very satisfied as this is a future gift, I hope the recipient will be as satisfied as I am

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Acheteur Vérifié
purchased on 10/11/2021
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5 /5
★★★★★

Very happy with my purchase.

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Acheteur Vérifié
purchased on 07/11/2021
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5 /5
★★★★★

Always satisfied with TRACLET for many years

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Acheteur Vérifié
purchased on 12/11/2021
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4 /5
★★★★☆

Problem-free delivery

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Acheteur Vérifié
purchased on 27/10/2021
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5 /5
★★★★★

Great!

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Acheteur Vérifié
purchased on 11/11/2021
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5 /5
★★★★★

Top class

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Acheteur Vérifié
purchased on 11/11/2021
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5 /5
★★★★★

Completely satisfied

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Acheteur Vérifié
purchased on 07/11/2021
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5 /5
★★★★★

Of choice and quality

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Acheteur Vérifié
purchased on 08/11/2021
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5 /5
★★★★★

Very good quality products and fast shipping by Colissimo.

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Acheteur Vérifié
purchased on 07/11/2021
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 06/11/2021
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1 /5
★☆☆☆☆

I had ordered a black hat, I received a white one and I can't manage to return it on the site.

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Acheteur Vérifié
purchased on 06/11/2021
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Answer from Chapellerie Traclet
Hello
Sorry but we did not make a mistake as indicated on your invoice and the packing list, the chosen color is white. Moreover, currently, the black color is not available for this model.
So please check your invoice as the comment is not correct.
It is indeed possible to return it by following the return procedure
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Best regards
Traclet Sebastien
3 /5
★★★☆☆

Fast shipping, merchandise return also fast....but restocking of a product is slow.

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Acheteur Vérifié
purchased on 07/11/2021
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5 /5
★★★★★

Very nice product of good quality. Too bad I made a mistake on the size. Indeed, my size of 58 does not correspond as indicated to size L.

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Acheteur Vérifié
purchased on 21/10/2021
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5 /5
★★★★★

Easy navigation on the site, which is well provided and detailed. If needed, the phone contact allows for additional information from a patient and pleasant advisor.

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Acheteur Vérifié
purchased on 09/11/2021
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5 /5
★★★★★

Thank you!

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Acheteur Vérifié
purchased on 08/11/2021
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5 /5
★★★★★

Well received, St. Nicholas was satisfied with his hat, thank you very much to all of you, have a nice day.

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Acheteur Vérifié
purchased on 09/11/2021
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5 /5
★★★★★

The site is very well done, excellent colissimo delivery, long live the post, my Traclet products are always top-notch! Kudos to Sebastien and his teams, I highly recommend Traclet.

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Acheteur Vérifié
purchased on 10/11/2021
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5 /5
★★★★★

Good, serious and complete service.

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Acheteur Vérifié
purchased on 09/11/2021
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5 /5
★★★★★

Everything went very well.

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Acheteur Vérifié
purchased on 09/11/2021
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5 /5
★★★★★

Easy access site, very fast delivery, satisfied in every way, I recommend this site 100/100.

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Acheteur Vérifié
purchased on 09/11/2021
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4 /5
★★★★☆

Nothing to report, ordered item conforms to delivery made in 3 days

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Acheteur Vérifié
purchased on 09/11/2021
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5 /5
★★★★★

Fast shipping, corresponding products.

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Acheteur Vérifié
purchased on 09/11/2021
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