Reviews Chapellerie Traclet

9.4/10
★★★★★
based on 35796 reviews published

Latest customer reviews

5 /5
★★★★★

Very easy navigation

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Jacques S.
purchased on 17/12/2025
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5 /5
★★★★★

Efficient exchange although you have to pay €5 for the return.

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Federico C.
purchased on 16/12/2025
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4 /5
★★★★☆

Perfect quick exchange with good follow-up thank you

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Nelly L.
purchased on 15/12/2025
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5 /5
★★★★★

Always perfect

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Francis Yves M.
purchased on 18/12/2025
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5 /5
★★★★★

Order compliant, delivered quickly during the holiday season, well done!

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Goulard T.
purchased on 18/12/2025
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3 /5
★★★☆☆

I had to wait nearly two months to receive my order. It's way too long for my taste.

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Maurizio S.
purchased on 24/10/2025
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4 /5
★★★★☆

Very good for the price, good little hat for summer, much more stylish than a cap.

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Erwan T.
purchased on 15/12/2025
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5 /5
★★★★★

Quality item. Delivery made as announced.

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Jacques M.
purchased on 19/12/2025
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5 /5
★★★★★

Very good

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Guillaume B.
purchased on 19/12/2025
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5 /5
★★★★★

Very satisfied with the products, delivery time.

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Irène D.
purchased on 10/12/2025
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5 /5
★★★★★

Products conform to the description. Very good value for money. Very pleasantly surprised.

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Audrey O.
purchased on 18/12/2025
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5 /5
★★★★★

Very reliable site.

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Pascal D.
purchased on 14/12/2025
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5 /5
★★★★★

Magnificent hat… very beautiful quality

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René S.
purchased on 09/11/2025
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5 /5
★★★★★

SITE TO RECOMMEND WITHOUT HESITATION

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Réjane L.
purchased on 14/12/2025
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5 /5
★★★★★

A lot of choices, detailed description of the items, very fast delivery and careful packaging

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Jocelyne D.
purchased on 17/12/2025
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5 /5
★★★★★

Hello Nothing particular to report. Product conforms to what was presented on the site. Careful packaging and delivery;

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Sandra D.
purchased on 17/12/2025
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4 /5
★★★★☆

I will give my opinion after receiving the exchange

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Gerard B.
purchased on 12/12/2025
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5 /5
★★★★★

Compliance and speed; what more could you ask for...

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Jean-françois T.
purchased on 17/12/2025
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5 /5
★★★★★

Very good, paratrooper beret of very good quality, impeccable finish !!!!

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Willy D.
purchased on 18/12/2025
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5 /5
★★★★★

Super fast delivery

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Genevieve M.
purchased on 18/12/2025
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5 /5
★★★★★

Customer relationship is satisfactory, the item is of great quality. Thank you

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Chantal C.
purchased on 21/11/2025
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5 /5
★★★★★

Delivery within the expected deadlines, hat conforms to my expectations

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Pierre P.
purchased on 01/12/2025
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5 /5
★★★★★

Excellent, impeccable, careful and attentive service.

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Mark J.
purchased on 14/12/2025
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1 /5
★☆☆☆☆

Product not compliant with the purchase

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Anthony A.
purchased on 12/12/2025
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Answer from Chapellerie Traclet
Hello,
We are sincerely sorry to hear that your product does not meet your expectations. Your satisfaction is our priority, and we would like to understand more about your situation to remedy it.
Please send us a photo at [email protected]
So we can send you the compliant product.
Best regards.
The Traclet Hat Team
1 /5
★☆☆☆☆

For foreigners, it is a bit complicated to orientate.

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Georgi G.
purchased on 13/12/2025
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Answer from Chapellerie Traclet
Hello,
Thank you for taking the time to share your opinion. We are sorry to hear that you found our site difficult to navigate. Your feedback is valuable and will help us improve your experience. Please do not hesitate to contact us if you have any questions or need assistance.
Best regards.
The Traclet Hat Team
5 /5
★★★★★

Perfect

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Kevin O.
purchased on 16/12/2025
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5 /5
★★★★★

Super fast delivery! Thank you very much and the cap is very good for me.

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Astrid G.
purchased on 17/12/2025
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5 /5
★★★★★

Very good, Happy end of year celebrations!

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Guy V.
purchased on 14/12/2025
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5 /5
★★★★★

Perfect

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Basile G.
purchased on 15/12/2025
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5 /5
★★★★★

Description accurate and fast delivery

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Julie L.
purchased on 17/12/2025
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5 /5
★★★★★

Very simple product search, quick shipping, efficient carrier, everything is there to be satisfied. Too bad you didn't plan a small gift bag for Christmas (lol)

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Jean-marie O.
purchased on 16/12/2025
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5 /5
★★★★★

Top !

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Ronan P.
purchased on 14/12/2025
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5 /5
★★★★★

Impeccable: packaging / speed / quality

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Michel D.
purchased on 15/12/2025
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4 /5
★★★★☆

Very good site, clear and practical. Package well wrapped. The holiday periods must have caused shipping delays. I had to call the store after a week... The package hadn't been sent... But then I received it in 48 hours, so no problem, but that's why I don't give 5 stars. The seller on the phone was very nice.

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Christian H.
purchased on 09/12/2025
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1 /5
★☆☆☆☆

Delivery time not respected.

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Lionel J.
purchased on 13/12/2025
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Answer from Chapellerie Traclet
Hello,
We are truly sorry to hear that you encountered a problem with the delivery time.
Your feedback is valuable, and we are doing our best to improve our service.
However, we hope that this quality linen cap gives you complete satisfaction.
Best regards.
The Traclet Hat Team
5 /5
★★★★★

Everything perfect

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Philippe B.
purchased on 12/12/2025
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5 /5
★★★★★

Clear and well-organized site, wide choice of models and sizes, delivery time respected

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Marc L.
purchased on 16/12/2025
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5 /5
★★★★★

I am pleasantly surprised by the seriousness of this merchant

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Laurent L.
purchased on 30/11/2025
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5 /5
★★★★★

I am happy with the punctuality of the processes. The team is very attentive and kind.

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Sophie C.
purchased on 15/12/2025
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5 /5
★★★★★

Top notch, nothing to say, fast delivery, product in accordance with what was indicated, I am satisfied to have trusted you. Gift for a loved one, which was carefully wrapped for me and a nice ribbon from you, thank you 🙂

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Elodie I.
purchased on 14/12/2025
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