Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
I am very satisfied with this item, I recommend it without hesitation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Fast and efficient.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2022
Overall good, but the purchased product is largely one size above normal. I always take hats size 62 but here it must be at least 63, if not more. Too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
easy to use site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
Of very good quality. But in two years prices have increased a lot (comparison of the same Irish cap bought in 2020 and in 2022...).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
multiple well-diversified choices allow for easy navigation on the site, speed of delivery, the item very well protected in its packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Services and advice by phone met my expectations. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Beautiful quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
VERY GOOD COMPLIANT WITH THE ORDER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
I am very satisfied with my order, very nice site, very kind and attentive staff. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
on the site easy to order. I had a hat shop and I worked with the Laulhère house.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Superb. I wanted this exact type of laulhere beret in my size, could not find in the uk and laulhere refused to send anything to the uk because my idiot compatriots voted for brexit. You delivered it to me in just a few days and I love it! A huge thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
impeccable ..irreproachable welcome
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
Chapka/rabbit. Happy with the product. In detail, overall very good, reasonable price, more than reasonable time for production -non-standard size-, very nice product quality. Just a slight downside but related to the difficulty of size and custom fitting. A bit tight.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/12/2021
The site is not user-friendly. The information is not clear
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Response from Chapellerie Traclet
hello
thank you for taking the time to give us a comment.
can you tell us more about the type of information and the issues encountered for the 9-inch basque beret?
On the site, of which here is the link to the product sheet, we clearly indicate its composition, dimensions, place of production, and manufacturing time.
What elements are you missing and what issues did you encounter in ordering it?
https://www.chapellerie-traclet.com/fr/heritage-par-laulhere/411-beret-basque-9-pouces-heritage-par-laulhere.html
remaining at your disposal
sincerely
Traclet sebastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
very happy with the order superb product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
compliant article
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Very beautiful wool nothing to complain about the cut and quality, the color is exactly the royal blue I was expecting, just perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Perfect I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Nothing to report. I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Quality commercial service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Awesome!! I love my hat and the delivery was ultra fast!
In one word: THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
The site is pleasant, navigation is simple and clear.
The same goes for payment and delivery, I chose pickup point, fast shipping and well protected.
I can only recommend Chapellerie Tracker.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Well received, conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Product meets my expectations. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Excellent item, I am delighted with my purchase. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Varied offer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Top order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Always so efficient, excellent products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Fast and good quality French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Very fast delivery, very good quality products, we have never been disappointed by the brand
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
VERY BEAUTIFUL CAP THAT MEETS MY EXPECTATIONS!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Satisfied in every way!
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