English
/10
★★★★★
based on 35865 reviews published
★★★★★
based on 35865 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect!
Benjamin M.
purchased on 08/12/2025
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Answer from Chapellerie Traclet
Dear Benjamin,
We sincerely thank you for your flattering review and for the maximum rating of 5/5! Your satisfaction is our greatest reward, and we are thrilled that our service met your expectations. We look forward to welcoming you again on our site "Chapellerie Traclet".
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review and for the maximum rating of 5/5! Your satisfaction is our greatest reward, and we are thrilled that our service met your expectations. We look forward to welcoming you again on our site "Chapellerie Traclet".
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Thank you to the hat shop for being responsive and for quickly exchanging my cap due to a size issue. Very nice cap.
Matthieu B.
purchased on 02/08/2025
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Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Matthieu. We are delighted to learn that our quick service met your expectations and that you appreciate your new cap. Please feel free to reach out to us for any other requests; we will always be here to help you.
5
/5
★★★★★
Large selection, quality products, perfect delivery
Alain G.
purchased on 30/11/2025
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Answer from Chapellerie Traclet
Dear Alain,
We sincerely thank you for your flattering review. We are delighted to learn that you appreciated our wide selection of products as well as the quality of our items. Your satisfaction is our priority, and we are happy that the delivery met your expectations. We look forward to seeing you again soon on our site.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review. We are delighted to learn that you appreciated our wide selection of products as well as the quality of our items. Your satisfaction is our priority, and we are happy that the delivery met your expectations. We look forward to seeing you again soon on our site.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Order fully met my expectations
Laurence G.
purchased on 21/11/2025
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Answer from Chapellerie Traclet
Hello Laurence,
We sincerely thank you for your positive review and are delighted to learn that your order perfectly met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and are delighted to learn that your order perfectly met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Compliant with my request
Béatrice R.
purchased on 11/12/2025
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Answer from Chapellerie Traclet
Dear Béatrice,
Thank you very much for your positive feedback! We are delighted to learn that your order was compliant with your expectations. Your satisfaction is our priority.
See you soon on "Chapellerie Traclet"!
Best regards,
The Traclet team
Thank you very much for your positive feedback! We are delighted to learn that your order was compliant with your expectations. Your satisfaction is our priority.
See you soon on "Chapellerie Traclet"!
Best regards,
The Traclet team
5
/5
★★★★★
Very good
Bertrant G.
purchased on 28/11/2025
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Answer from Chapellerie Traclet
Thank you very much for your positive review, Bertrand! We are delighted to learn that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us if you need assistance or if you would like to discover our new collections!
5
/5
★★★★★
Very good quality. Fast shipping
Ludovic C.
purchased on 06/12/2025
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Answer from Chapellerie Traclet
Dear Ludovic,
We sincerely thank you for your flattering review and for the maximum rating you gave us. We are delighted to learn that you are satisfied with the quality of our products and the speed of our shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the maximum rating you gave us. We are delighted to learn that you are satisfied with the quality of our products and the speed of our shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Pascal H.
purchased on 03/12/2025
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Answer from Chapellerie Traclet
Dear Pascal,
We sincerely thank you for your flattering review. We are delighted to learn that you found satisfaction in our products and services. Your positive feedback motivates us to continue offering the best to our customers. We look forward to welcoming you again at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review. We are delighted to learn that you found satisfaction in our products and services. Your positive feedback motivates us to continue offering the best to our customers. We look forward to welcoming you again at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Christophe C.
purchased on 07/12/2025
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Answer from Chapellerie Traclet
Dear Christophe,
Thank you very much for your positive review! We are delighted that our site "Chapellerie Traclet" pleases you. Please feel free to come back and see us soon.
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review! We are delighted that our site "Chapellerie Traclet" pleases you. Please feel free to come back and see us soon.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Fast shipping. Product compliant and beautiful varnish for this walking cane.
Marie-pascale G.
purchased on 05/12/2025
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Answer from Chapellerie Traclet
Hello Marie-Pascale,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your walking cane and our fast shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your walking cane and our fast shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Top
Jean-paul F.
purchased on 08/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Jean-Paul,
Thank you very much for your review! We are delighted that our site "Chapellerie Traclet" pleased you. Your satisfaction is our priority. We look forward to welcoming you again!
Sincerely,
The Chapellerie Traclet team
Thank you very much for your review! We are delighted that our site "Chapellerie Traclet" pleased you. Your satisfaction is our priority. We look forward to welcoming you again!
Sincerely,
The Chapellerie Traclet team
5
/5
★★★★★
Perfect, fast and careful shipping. The product matches the description. I recommend.
Dimitri C.
purchased on 07/12/2025
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Answer from Chapellerie Traclet
Hello Dimitri,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you are satisfied with your order and that the product met your expectations. Your recommendation means a lot to us and inspires us to continue providing quality service. We look forward to seeing you on our site for future orders!
Sincerely,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you are satisfied with your order and that the product met your expectations. Your recommendation means a lot to us and inspires us to continue providing quality service. We look forward to seeing you on our site for future orders!
Sincerely,
The Chapellerie Traclet team.
5
/5
★★★★★
Fast and careful shipping. Good quality product.
Isabelle M.
purchased on 07/12/2025
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Answer from Chapellerie Traclet
Hello Isabelle,
Thank you very much for your positive review! We are delighted to learn that you appreciated the quality of our products and the speed of shipping. Your satisfaction is our priority. We look forward to seeing you again on our site!
Sincerely,
The Chapellerie Traclet team
Thank you very much for your positive review! We are delighted to learn that you appreciated the quality of our products and the speed of shipping. Your satisfaction is our priority. We look forward to seeing you again on our site!
Sincerely,
The Chapellerie Traclet team
5
/5
★★★★★
Always perfect
Pascal C.
purchased on 28/11/2025
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Answer from Chapellerie Traclet
Hello Pascal,
We sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that your experience with Chapellerie Traclet has always met your expectations. Your satisfaction is our priority, and we hope to see you very soon!
Sincerely,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that your experience with Chapellerie Traclet has always met your expectations. Your satisfaction is our priority, and we hope to see you very soon!
Sincerely,
The Chapellerie Traclet team.
5
/5
★★★★★
Exceptional design and quality.
Lucian C.
purchased on 05/12/2025
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Answer from Chapellerie Traclet
Hello Lucian,
Thank you so much for your flattering review! We are delighted that the design and quality of our products have won you over. Your satisfaction is our priority, and we hope to see you soon on our site.
Best regards,
The Chapellerie Traclet team
Thank you so much for your flattering review! We are delighted that the design and quality of our products have won you over. Your satisfaction is our priority, and we hope to see you soon on our site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
A great hat! The purchase and shipping to Germany went wonderfully!
Carola L.
purchased on 29/11/2025
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Answer from Chapellerie Traclet
Hello Carola,
Thank you very much for your flattering review! We are delighted to learn that you are satisfied with your hat and that the shopping and delivery experience went well. Your satisfaction is our priority!
See you soon,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted to learn that you are satisfied with your hat and that the shopping and delivery experience went well. Your satisfaction is our priority!
See you soon,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Dominique P.
purchased on 07/12/2025
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Answer from Chapellerie Traclet
Hello Dominique,
We sincerely thank you for your positive rating of 5/5. We are delighted that our site "Chapellerie Traclet" met your expectations and we hope to see you soon for another pleasant experience.
Sincerely,
The Chapellerie Traclet team.
We sincerely thank you for your positive rating of 5/5. We are delighted that our site "Chapellerie Traclet" met your expectations and we hope to see you soon for another pleasant experience.
Sincerely,
The Chapellerie Traclet team.
1
/5
★☆☆☆☆
Purchase of a quality beret but the size did not fit. I ordered a second one in the right size but not the same brand or quality, very disappointed.
Rachid M.
purchased on 01/12/2025
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Answer from Chapellerie Traclet
Hello Rachid,
Thank you for taking the time to share your opinion. We are pleased to hear that you appreciated the quality of your first beret. We sincerely regret that the size of your second purchase did not meet your satisfaction. Your feedback is valuable to us, and we strive to offer our customers products that meet their expectations.
Please send us a photo of the beret received at [email protected] so we can verify the model sent and correct this error.
Best regards,
The Traclet Hat Team
Thank you for taking the time to share your opinion. We are pleased to hear that you appreciated the quality of your first beret. We sincerely regret that the size of your second purchase did not meet your satisfaction. Your feedback is valuable to us, and we strive to offer our customers products that meet their expectations.
Please send us a photo of the beret received at [email protected] so we can verify the model sent and correct this error.
Best regards,
The Traclet Hat Team
4
/5
★★★★☆
Very good
Bernard T.
purchased on 28/11/2025
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Answer from Chapellerie Traclet
Hello Bernard,
We sincerely thank you for your review and your rating of 4/5. We are delighted to learn that you found your experience at Chapellerie Traclet very satisfactory. Your feedback is valuable and encourages us to continue improving our services. Don't hesitate to get back to us for your future purchases.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your review and your rating of 4/5. We are delighted to learn that you found your experience at Chapellerie Traclet very satisfactory. Your feedback is valuable and encourages us to continue improving our services. Don't hesitate to get back to us for your future purchases.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Yves C.
purchased on 30/11/2025
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Answer from Chapellerie Traclet
Hello Yves,
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to learn that you had a satisfactory experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you need anything, we will always be here to listen to you.
Sincerely,
The Chapellerie Traclet team.
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to learn that you had a satisfactory experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you need anything, we will always be here to listen to you.
Sincerely,
The Chapellerie Traclet team.
5
/5
★★★★★
Beautiful hats. Delivered quickly and even faster than expected for one of them. Top! Never disappointed by Traclet.
Frederique M.
purchased on 28/11/2025
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Answer from Chapellerie Traclet
Hello Frédérique,
We sincerely thank you for your flattering feedback! We are delighted to learn that you appreciate our hats and that the delivery met your expectations. Your satisfaction is our priority, and your words encourage us to continue providing the best service. We look forward to seeing you soon on our site!
Sincerely,
The Chapellerie Traclet team
We sincerely thank you for your flattering feedback! We are delighted to learn that you appreciate our hats and that the delivery met your expectations. Your satisfaction is our priority, and your words encourage us to continue providing the best service. We look forward to seeing you soon on our site!
Sincerely,
The Chapellerie Traclet team
5
/5
★★★★★
Hat of very good quality, size adapted (XXL, always very complicated to find the right size)
Anne Laure D.
purchased on 03/12/2025
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Answer from Chapellerie Traclet
Hello Anne Laure,
We sincerely thank you for your flattering review and are delighted to learn that you found a quality hat that perfectly fits your size. Your satisfaction is our priority and we hope to see you soon on our site.
Sincerely,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and are delighted to learn that you found a quality hat that perfectly fits your size. Your satisfaction is our priority and we hope to see you soon on our site.
Sincerely,
The Chapellerie Traclet team
5
/5
★★★★★
Quality item well packaged
Hervé D.
purchased on 01/12/2025
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Answer from Chapellerie Traclet
Hello Hervé,
We sincerely thank you for your flattering review and are delighted that you appreciated the quality of our item as well as its packaging. Your satisfaction is our priority and we hope to see you soon on our site "Chapellerie Traclet."
We sincerely thank you for your flattering review and are delighted that you appreciated the quality of our item as well as its packaging. Your satisfaction is our priority and we hope to see you soon on our site "Chapellerie Traclet."
5
/5
★★★★★
Everything perfect! A real pleasure to have worked with this company
Frederic D.
purchased on 26/11/2025
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5
/5
★★★★★
Very nice Stetson, thank you
Arnaud F.
purchased on 29/11/2025
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5
/5
★★★★★
Perfect and fast!
Wai Kin T.
purchased on 30/11/2025
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5
/5
★★★★★
Excellent
Keith J.
purchased on 03/12/2025
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5
/5
★★★★★
Hello, beautiful quality of the products, quick reception. Thank you.
Jean-luc D.
purchased on 28/11/2025
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5
/5
★★★★★
Fast delivery
Marc-henri L.
purchased on 15/12/2025
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5
/5
★★★★★
Very easy navigation
Jacques S.
purchased on 17/12/2025
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5
/5
★★★★★
Efficient exchange although you have to pay €5 for the return.
Federico C.
purchased on 16/12/2025
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4
/5
★★★★☆
Perfect quick exchange with good follow-up thank you
Nelly L.
purchased on 15/12/2025
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5
/5
★★★★★
Always perfect
Francis Yves M.
purchased on 18/12/2025
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5
/5
★★★★★
Order compliant, delivered quickly during the holiday season, well done!
Goulard T.
purchased on 18/12/2025
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3
/5
★★★☆☆
I had to wait nearly two months to receive my order. It's way too long for my taste.
Maurizio S.
purchased on 24/10/2025
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4
/5
★★★★☆
Very good for the price, good little hat for summer, much more stylish than a cap.
Erwan T.
purchased on 15/12/2025
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5
/5
★★★★★
Quality item. Delivery made as announced.
Jacques M.
purchased on 19/12/2025
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5
/5
★★★★★
Very good
Guillaume B.
purchased on 19/12/2025
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5
/5
★★★★★
Very satisfied with the products, delivery time.
Irène D.
purchased on 10/12/2025
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5
/5
★★★★★
Products conform to the description. Very good value for money. Very pleasantly surprised.
Audrey O.
purchased on 18/12/2025
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