9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

Communication is a bit complicated, it could make things a little easier!

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Acheteur Vérifié
purchased on 22/08/2021
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5 /5
★★★★★

Everything was perfect, ease of navigation, speed of delivery

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Acheteur Vérifié
purchased on 22/08/2021
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5 /5
★★★★★

Nothing to report. Very good and fast.

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Acheteur Vérifié
purchased on 15/08/2021
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5 /5
★★★★★

Very serious company, careful, impeccable service, from now on I will order from this company

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Acheteur Vérifié
purchased on 18/08/2021
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5 /5
★★★★★

Magnificent tricorne I am delighted.

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Acheteur Vérifié
purchased on 05/08/2021
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5 /5
★★★★★

Respect for deadlines

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Acheteur Vérifié
purchased on 20/08/2021
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5 /5
★★★★★

Perfect experience; I will return

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Acheteur Vérifié
purchased on 12/08/2021
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5 /5
★★★★★

Delivery on the announced times

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Acheteur Vérifié
purchased on 17/08/2021
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5 /5
★★★★★

Very satisfied with my ordered items.

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Acheteur Vérifié
purchased on 17/08/2021
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5 /5
★★★★★

The site is clear except maybe when an item is no longer available

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Acheteur Vérifié
purchased on 11/08/2021
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4 /5
★★★★☆

The hat is very nice and fits my husband very well, beautiful color, flattering... the only complaint: its price because my husband often loses his hats, beanies, etc....!

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Acheteur Vérifié
purchased on 30/07/2021
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4 /5
★★★★☆

The hat meets my expectations. That said, I regret a size issue. The size of hats that usually fits me is too large here. The problem was solved with a head size reducer.

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Acheteur Vérifié
purchased on 15/07/2021
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5 /5
★★★★★

Very easy to navigate. Couldn't be better.

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Acheteur Vérifié
purchased on 09/08/2021
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5 /5
★★★★★

I am generally satisfied with the ordering process to delivery

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Acheteur Vérifié
purchased on 09/08/2021
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5 /5
★★★★★

Very good site with a wide choice of products. Delivery is fast and efficient.

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Acheteur Vérifié
purchased on 14/08/2021
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5 /5
★★★★★

Fast service !!

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Acheteur Vérifié
purchased on 16/08/2021
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5 /5
★★★★★

Thank you promise kept

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Acheteur Vérifié
purchased on 12/08/2021
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5 /5
★★★★★

Fast delivery and in accordance with the order. The products seem to be of good quality, to see in use.

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Acheteur Vérifié
purchased on 18/08/2021
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5 /5
★★★★★

Deadlines are met

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Acheteur Vérifié
purchased on 14/08/2021
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5 /5
★★★★★

Customer service very attentive and efficient

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Acheteur Vérifié
purchased on 06/08/2021
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5 /5
★★★★★

Delivery was fast in 48h.

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Acheteur Vérifié
purchased on 16/08/2021
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 14/08/2021
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 19/08/2021
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4 /5
★★★★☆

Everything went as planned

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Acheteur Vérifié
purchased on 14/08/2021
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5 /5
★★★★★

Completely pleasantly surprised by my purchase. Product of absolute quality and I recommend it

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Acheteur Vérifié
purchased on 15/08/2021
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5 /5
★★★★★

Ordered on Thursday, delivered on Saturday. I am very satisfied with my purchase and my order.

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Acheteur Vérifié
purchased on 19/08/2021
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2 /5
★★☆☆☆

For my first order a bit disappointed the package was open even the delivery person asked me what was in the box.

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Acheteur Vérifié
purchased on 18/08/2021
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Answer from Chapellerie Traclet
Hello
Thank you for your message, we will make a complaint to the post office. Indeed, the package is sealed so that it is not opened. If it was opened during transport, that is not normal.
Please excuse us for this inconvenience independent of our will.
Remaining at your disposal.
Best regards
Traclet Sebastien
5 /5
★★★★★

Everything perfect

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Acheteur Vérifié
purchased on 19/08/2021
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4 /5
★★★★☆

Everything was almost perfect. The only small complaint: it was only after placing the order that I was informed that the hat was on backorder, without any indication of when it would be available. However, it was a summer hat, and nothing indicated when it would be available! I called your services and was very kindly reassured! The hat was finally delivered and it is great!!! So we are very happy!

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Acheteur Vérifié
purchased on 10/08/2021
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5 /5
★★★★★

Good choice of headgear. In accordance with the order. I am satisfied.

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Acheteur Vérifié
purchased on 18/08/2021
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 22/07/2021
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5 /5
★★★★★

Ok ok

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Acheteur Vérifié
purchased on 18/08/2021
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5 /5
★★★★★

Speed efficiency

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Acheteur Vérifié
purchased on 18/08/2021
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5 /5
★★★★★

PERFECT

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Acheteur Vérifié
purchased on 27/07/2021
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3 /5
★★★☆☆

Hello. The criticism does not concern the product or the speed of delivery (which both deserve five stars) but the connection to the account; it was impossible for me. I then called and the order was smoothly processed thanks to my contact person.

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Acheteur Vérifié
purchased on 13/08/2021
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4 /5
★★★★☆

I am satisfied

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Acheteur Vérifié
purchased on 11/08/2021
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5 /5
★★★★★

Good description of products. Good photos. Ease of making a choice

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Acheteur Vérifié
purchased on 18/08/2021
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4 /5
★★★★☆

Delay since shipping without issues. You should inform about delivery times when the ordered product is out of stock. It would be more reassuring for the customer. Received product corresponds to the order

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Acheteur Vérifié
purchased on 12/08/2021
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4 /5
★★★★☆

Very good quality! My first purchase… surely not the last!

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Acheteur Vérifié
purchased on 13/08/2021
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5 /5
★★★★★

Fast delivery, good quality items.

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Acheteur Vérifié
purchased on 18/08/2021
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