★★★★★
based on 35293 reviews published
Latest customer reviews
Navigation: - simple and sufficient to find what you want; - big crush on product information, especially the materials used and the country of manufacture; Delivery: - product very well packaged, compliant and without defects; - on time; Customer service: - after-sales service not solicited as no problem or question; - communication regarding the order and delivery without issue; Degree of satisfaction: - very satisfied.
Top quality and fast delivery Thank you
The hats are superb and the delivery perfect.
Best regards
Traclet Sébastien
Everything received quickly.
Easy navigation on the site
Completely satisfied
I discovered your site while looking for a stylish hat for my dad who has Alzheimer's disease. I really enjoyed seeing the variety of hats. I am satisfied with the quality and style that meets my expectations. If one day I want to treat myself, I will return to Traclet.
We hope that the hat will fully satisfy your dad.
Best regards
Traclet Sébastien
Perfect
.....
Easy access Wide choice Fast delivery
Item corresponds well to the image as well as the description.
If I hadn't called, I wouldn't have heard anything about a cane purchased for a birthday on 04/18. It arrived 12 days later on 04/30, the day of the birthday, phew!!
Thank you for your message, yes it is normal since as indicated the delivery time is 1-2 weeks.
We hope that the cane meets your satisfaction.
Best regards
Traclet Sébastien
Very good transaction as always with this store.
New customer very satisfied
Regarding my order, their website has realistic photos regarding the colors. The packaging of the hats was well secured. I am happy with the ordered items.
The site is clear. Easy search with good explanations on the characteristics of hats and caps, for example UV protection material and more.. impeccable delivery in 2 days.
Beautiful design, received very quickly, protective packaging. Very satisfied. We will see the durability in use.
Not enough choice in colors for linen and cotton caps. Otherwise very good
The order arrived quickly, perfectly packaged and in accordance with what I wanted. Thank you and "hats off"
Not satisfied at all: navigation on the site, delivery time, wrong information and communication. Moreover, dishonesty not to say before validation and payment that the item ordered is out of stock.
Thank you for indicating the improvements to be made because on one hand the bicorne is in the special hats category and it is possible to find it immediately on the search engine.
Then the information on the delivery time is noted in red on the site when choosing the size and repeated in the order summary and a third time an email is sent to warn of a delay.
Remaining at your disposal to improve the system.
Best regards
Traclet Sébastien
Nothing to report
As usual fast and efficient Product in stock received in 2 days A very wide choice Top
Completely satisfied with the received product. In line with my expectations. We will be leaving soon. Best regards.
Product in line with my expectations. Delivered on time. Perfect
In line with my expectations, fast
Excellent commercial site. Absolutely recommended for its very large selection and efficiency. Also very easy to reach.
It's perfect. Hats off!.....
Very good Fast delivery, faster than the confirmation email
Good experience for my first order in terms of navigation for choosing my hat and regarding delivery tracking. I take away one star because the hat arrived really wrinkled without any shape and with very marked creases: a bit of a shame considering the quality of the hat which seems to be present.
Very satisfied with the offered service and customer service
Totally satisfied with the service and very wide choice.
Product conforms to the description. Delivery within the expected timeframe.
Fast delivery. Hat conforms to my expectations. The size indications are correct!
Very happy
Very satisfied
Beautiful caps
Quick processing of the order. The shipping is very fast
Very good visibility on the site. Correct prices. Fast delivery. Recommended for your future purchases.
Very good.
Very well designed site, varied choice, size corresponding to the measurements taken, very nice item.