★★★★★
based on 35293 reviews published
Latest customer reviews
Very good
Very good (deadline, product, delivery)
Easy and well detailed
Clear and practical navigation. I have placed several orders on the Chapellerie Traclet site, quality, satisfied. I recommend.
Very good hats and caps
Small problem on my part quickly resolved thanks to the hat shop, thank you
Efficient
Everything was perfect, from the order to the delivery.
I knew from the start what I was looking for. But I discovered other interesting products. Easy to order, delivered quickly and on time. OK
Item as described, well received, within the announced deadlines,
No
Flawless service: very careful packaging and very fast delivery.
A certain service offer but I had to look for the answer each time, until the last person who took care of me. Thank you for allowing the purchase to go through but buying remotely is not easy for a pair of gloves (with a very limited choice)
Quality hat, very careful packaging and fast delivery. Everything is perfect
Very good!
Well-made site, easy to navigate because of good categorizations.
Everything is clear
Wide choice. Good advice on measurements and sizes. The first time I buy a hat, and online. And it's perfect!
Not delivered to home but to a pickup point
Complete and easy-to-use site good quality of items careful and fast delivery
Very efficient: fast and really meets my expectations. Well done!
Quality product sent on time for a birthday perfect service
Good value for money. Received in good packaging
Requested and performed widening perfect
Top again this time from A to Z What to say, except that, keep it up!
Fast delivery item as described.
Item well received, compliant and very short deadline!
Product meets expectations and delivered very quickly. We'll see if it lasts.
Except for a size error, the hat is perfect!!! Thank you!!! But everything is sorted, the right size is coming!!
Ease of finding the product on the site and speed of delivery, what more could you ask for? 2 days to arrive
Satisfied - item conforms to the catalog
Satisfied with my order.
I am very satisfied with my order. The berets are very pretty and the hat is elegant. In short, it's perfect
Fast shipping and well packaged. Hat received as described.
Very good, very easy to access site, layout is very clear, I didn't have to contact customer service, the order placed suits me (beret), now I will think of you for my future headwear, the prices are reasonable for a French house and I prefer items made in France.
Very clear site!
I am satisfied with the execution of the order and the quality of the product.
2 months for a beanie
Please excuse us for this delivery delay.
We hope that this high-quality hat will satisfy you.
Best regards
Traclet
2 strange things: In my order, it is specified that I would have to wait because there are supply difficulties... I asked by email for explanations, an idea of the new deadline... no response!!!! And yet within 48 hours I was notified that my order was shipped and I could track my package!! On the announced day of receiving my package at a Relay point, I received a text message saying that my package was blocked because I had customs fees to pay and I was invited to connect to a website.... I did not respond to this text which was a scam..... I received my package without any issues BUT HOW DID THEY GET MY NUMBER??????????????
Several strange things.
On our side, we sent an email following yours on April 20, 2021.
The post office sent you two emails on April 22, 2021, which you opened.
The phone number was indeed communicated to us as well as to the post office, you indicated it both during the order and on the post office's website.
Remaining at your disposal.
Best regards
Traclet
Satisfied in every way. Speed of processing, consideration of a specific request (another color than the one available). Easily reachable by phone and very good packaging for shipping. The hat is perfect