★★★★★
based on 35293 reviews published
Latest customer reviews
Fast and careful shipping. I discovered your item during a report on TV. We must support European trades and artisans.
Hats - Super!
Your company's website is well designed and navigation is pleasant; Delivery was in accordance with the expected deadlines. Disappointment regarding the Amalfi visor cap - Traclet ....
I did not encounter any particular issues with your site. The product received corresponds exactly to the order and the delivery time is quite correct
Large hat size available (62 cm) which is rare!
Responsiveness and customer follow-up without reproach.
Excellent advice, even for a modest purchase!
Satisfied
Satisfied with the custom work. I recommend this company.
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The ordered cap arrived within the announced timeframe and I like it a lot
Very good site, very easy to order, very good quality of products.
Very nice hat delivered quickly!
Simple order and fast delivery. Perfect
The delivery was fast and compliant
Beautiful hat - beautiful quality - fast and reliable
Very nice, comfortable to wear Fast delivery I am satisfied with my purchase
Very satisfied with the service and the product.
Nothing to say about Traclet but the delivery by Colissimo is really very disappointing: package found torn in the hall of my building. Goods fortunately recovered but please offer another delivery method like Mondial Relay. Delivery beyond 72 hours!
Good product easy to order.
Nice, easy in the advice
Simple order, fast delivery. It’s for a birthday, let’s see if it pleases!
Overall I am satisfied with my order and the site's respect for the 24-hour delivery time.
What to say when everything is perfect, site, quality, delivery time, we will come back to order something else, well done and keep it up!
We are surprised to find that the 2 hats are not of identical manufacture!!!
Perfect
Very good product
Splendid items of beautiful quality. I am very satisfied with my purchases, the fast delivery and the packaging of the parcel. I am sure I will order again from Traclet and I will talk about it to others. Katell
Order in line with my expectations
Superb items and excellent quality/price ratio.
Hello to the team, Not easy to find what you are looking for quickly
No problem with the order and delivery. Perfect for a first order.
Hello Very nice website, a lot of choices especially, I will surely come back,
Diligence and ease of ordering.
Beautiful quality, top packaging
Package received opened...
Everything was perfect from order to delivery. The hat is magnificent, I love it. It matches the visual on the site. I highly recommend Chapellerie traclet.com
Very satisfied
I gave 4 stars because the product was not available and this was not indicated at the time of purchase otherwise nothing to complain about.
Hello to the team, I am very satisfied overall with the Chapellerie Traclet website, it only features quality manufacturers and a wide selection of flat caps. I had given recommendations on the selection of my London City Sport cap regarding its assembly which I wanted to be perfectly symmetrical, and they were respected and I am very happy because it is of beautiful precise and neat workmanship, the seams are fine and the fitting of the pieces is almost perfect, the satin interior is very comfortable as you immediately feel the warmth caused by the virgin wool but without having a suffocating head even when wearing it for several hours in a row. The colors are a bit warmer and darker than in the picture, and I would have appreciated a slightly brighter blue, but this gives it a relatively warm chic. Just a small point to reach perfection, the loop of the back strap is not perfectly centered in its adjustment especially since it is a decorative strap that does not allow tightening... but it can be fixed. Otherwise, it fits correctly, the 58 fits just right, I can't take it off! So thank you to the manufacturer City Sport and the Chapellerie Traclet for its selection! I am also disappointed not to have received a welcome commercial offer for my first order which also fell on my birthday, which is why I only gave 4 **** instead of 5, because most shops take care of their customers on this point. Delivery on time, nothing to say, but we would like to find goodies such as a catalog, a cover with the name of the hat shop or the manufacturer, a mini travel brush, stickers, loyalty card... the little extra imbued with care and consideration for the customer that is lacking everywhere today and that triggers loyalty! Thank you anyway and see you soon for a future Stetson purchase planned for next winter, if that's not a stretched pole...