9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

Very good quality. Very fast shipping.

User icon
Acheteur Vérifié
purchased on 14/03/2021
Translated review
3 /5
★★★☆☆

Site and delivery perfect. Product marked with a bad crease altering its appearance and therefore not quite conforming to the presentation photo.

User icon
Acheteur Vérifié
purchased on 15/03/2021
Translated review
Answer from Chapellerie Traclet
Hello,
Please excuse us for this inconvenience; you can remove this crease by steaming it.
Remaining at your disposal
Best regards
Traclet
5 /5
★★★★★

Order placed on Sunday evening, home delivery on Wednesday morning. Fast and efficient.

User icon
Acheteur Vérifié
purchased on 14/03/2021
Translated review
5 /5
★★★★★

Fast shipping and well packaged - beautiful product

User icon
Acheteur Vérifié
purchased on 14/03/2021
Translated review
5 /5
★★★★★

I am really delighted with the quality of the product. Moreover, the package arrived very quickly. Perfect. I recommend without any problem.

User icon
Acheteur Vérifié
purchased on 14/03/2021
Translated review
5 /5
★★★★★

Great

User icon
Acheteur Vérifié
purchased on 14/03/2021
Translated review
5 /5
★★★★★

Everything is perfect!

User icon
Acheteur Vérifié
purchased on 15/03/2021
Translated review
5 /5
★★★★★

Perfect item that corresponds exactly to the description, fast and careful shipping, I recommend and plan to quickly order on this site!

User icon
Acheteur Vérifié
purchased on 13/03/2021
Translated review
5 /5
★★★★★

Very satisfied overall.

User icon
Acheteur Vérifié
purchased on 26/12/2020
Translated review
5 /5
★★★★★

Delivery made on time. Very good site!

User icon
Acheteur Vérifié
purchased on 14/03/2021
Translated review
5 /5
★★★★★

Very easy navigation and very precise information. Thanks to your site and the phone number, I was able to directly order my T5 in Roanne. The person I ordered my T5 from was very attentive and very 'professional' with their advice and the outcome of the transaction Thank you all

User icon
Acheteur Vérifié
purchased on 12/03/2021
Translated review
5 /5
★★★★★

Very fast delivery, product as described

User icon
Acheteur Vérifié
purchased on 11/03/2021
Translated review
4 /5
★★★★☆

Site quite simple to navigate

User icon
Acheteur Vérifié
purchased on 20/02/2021
Translated review
4 /5
★★★★☆

Speed and quality of delivery.

User icon
Acheteur Vérifié
purchased on 10/03/2021
Translated review
4 /5
★★★★☆

Good, no problems to report.

User icon
Acheteur Vérifié
purchased on 09/03/2021
Translated review
5 /5
★★★★★

Good, fast service. Item received in good condition.

User icon
Acheteur Vérifié
purchased on 11/03/2021
Translated review
5 /5
★★★★★

Very good value for money

User icon
Acheteur Vérifié
purchased on 09/03/2021
Translated review
5 /5
★★★★★

Super!!!

User icon
Acheteur Vérifié
purchased on 07/03/2021
Translated review
5 /5
★★★★★

Everything went well.

User icon
Acheteur Vérifié
purchased on 15/01/2021
Translated review
5 /5
★★★★★

Always good products, delivered very quickly

User icon
Acheteur Vérifié
purchased on 08/03/2021
Translated review
5 /5
★★★★★

It's reassuring to deal with true professionals who know their trade. At rest

User icon
Acheteur Vérifié
purchased on 09/03/2021
Translated review
5 /5
★★★★★

I recommend it particularly for the exceptional quality of its hats, its customer service. This company respects the delivery time.

User icon
Acheteur Vérifié
purchased on 15/02/2021
Translated review
5 /5
★★★★★

Fast, serious.

User icon
Acheteur Vérifié
purchased on 12/03/2021
Translated review
5 /5
★★★★★

Very good.

User icon
Acheteur Vérifié
purchased on 05/03/2021
Translated review
5 /5
★★★★★

Product meets my expectations; fast delivery; I am very satisfied.

User icon
Acheteur Vérifié
purchased on 11/03/2021
Translated review
5 /5
★★★★★

Nothing to say but good

User icon
Acheteur Vérifié
purchased on 12/03/2021
Translated review
4 /5
★★★★☆

Pleasant and helpful staff on the phone, very well informed, I recommend this store

User icon
Acheteur Vérifié
purchased on 09/03/2021
Translated review
4 /5
★★★★☆

Customer service on the phone...very good, but the shipping was long

User icon
Acheteur Vérifié
purchased on 04/03/2021
Translated review
3 /5
★★★☆☆

Happy to receive my Australian hat at 12 PM today, March 15, 2021. I put it on my head immediately while doing the most important thing for me, which is to lift the edges using the side snap buttons. A minute later, without forcing at all, I wanted to lower the sides to see my hat fully open and, to my unpleasant surprise, the left eyelet (male fitting) came out of the fabric, pulled by the female fitting button; leaving an unusable hole now. I am deeply disappointed because once again I have come across an item that I cannot wear as I would like. What do you advise me to do? Without this problem, I would have checked 5 stars.

User icon
Acheteur Vérifié
purchased on 09/03/2021
Translated review
3 /5
★★★☆☆

Easy order and delivery, well-tracked. But the order (walking stick), although carefully packaged, arrived slightly damaged.

User icon
Acheteur Vérifié
purchased on 20/01/2021
Translated review
Answer from Chapellerie Traclet
Hello,
can you send us a photo so we can check with the post office because on our side we do everything possible to ensure that the items are well packaged but we are not immune to a transport issue.
Best regards
Traclet
4 /5
★★★★☆

The website is quite good but the calling hours are too limited from 9am to 12:30pm

User icon
Acheteur Vérifié
purchased on 09/03/2021
Translated review
5 /5
★★★★★

Very nice quality for the Panama hat

User icon
Acheteur Vérifié
purchased on 02/03/2021
Translated review
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
purchased on 26/02/2021
Translated review
5 /5
★★★★★

Only site with all sizes, in almost all models of the brand "Tilley". A "little" more expensive but actually at the same price due to included shipping!

User icon
Acheteur Vérifié
purchased on 12/03/2021
Translated review
5 /5
★★★★★

As expected

User icon
Acheteur Vérifié
purchased on 12/03/2021
Translated review
4 /5
★★★★☆

Good quality cane for the price

User icon
Acheteur Vérifié
purchased on 10/02/2021
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
purchased on 12/03/2021
Translated review
4 /5
★★★★☆

Product received well packaged and on time

User icon
Acheteur Vérifié
purchased on 04/03/2021
Translated review
5 /5
★★★★★

It's perfect

User icon
Acheteur Vérifié
purchased on 10/03/2021
Translated review
5 /5
★★★★★

Smooth website description as expected

User icon
Acheteur Vérifié
purchased on 05/03/2021
Translated review