★★★★★
based on 35293 reviews published
Latest customer reviews
Delivery timing, packaging: excellent
Order received quickly, very satisfied with the quality!
Site T. good, quick consideration, delivery the same. Hat perfectly packaged. Bravo.
Fast and compliant, well done
Fast and compliant delivery
Pleasant site, large choice of products
Fast delivery and item faithful to my expectations. Once again, very satisfied!
Very clear, simple and well-constructed site. Remarkable customer service that responds quickly to customers. 2nd order on the site. The work is of great quality, undoubtedly done by passionate people. I recommend with my eyes closed.
The site allows you to see the merchandise well detailed
Ease of navigation. Order received on time.
-email not received before delivery. -delay in delivery. -order at 190 euros and not a single gift in my package (hat care). disappointed and I would even say very disappointed.
As indicated during our exchanges, one of the Tilley hats had a delay because it is made in Canada and with the Covid pandemic, the hat has been delayed a lot.
We have taken your comment into account for a care product.
We can offer to send you a hat brush.
Thank you for your feedback.
Best regards
Traclet
Fast
Perfect
Your website was very easy to use. I found what I was looking for quickly. Your size guide was very helpful. My hat was delivered within 48 hours. I am very happy and will return soon.
Speed of delivery. Item conforms to the description. Very satisfied!!!
Nothing to say, very nice, delivery ok, speed ok, I seriously recommend
I am very satisfied with my purchase at Chapellerie Traclet. The product had to be restocked and as soon as it was received by the hat shop, it was sent to me. They were quick and very friendly.
Very good, meets my expectations
Nothing to complain about
Order received a week later, without order tracking, even though I had paid for express delivery (max 48h).
Please excuse us, the order was placed Friday afternoon and it was sent out on Monday by TNT.
An email was indeed sent on Monday at 6 PM.
Following your calls this week we have made complaints.
To date we have not received any feedback from TNT.
We will keep you informed on Monday.
Best regards
Traclet
Well detailed site, frequent assistance, very fast delivery, and beautiful quality hat. Thank you 🙂
N/A
Very satisfied with the quality of the product, the speed of delivery, and the navigation on the site
Very beautiful quality women's beret, slightly small size for my head of 59;
All perfect. ...
A successful first experience! Quick processing of the order, well-prepared package, a compliant product = A satisfied customer. See you soon hat shop!
Perfect
Thank you for this alpine beret
No problem, fast delivery, careful packaging
Order arrived on time. Very good presentation of the product, well packaged. The chachia ordered corresponds to the proposed product and is appreciated by my husband for his first day.
Perfect service and products.
Excellent brand: choice, price, quality, speed of shipping, and customer service. It was a first order, I am delighted! A real pleasure to wear my new hat. Thank you for existing!
Order corresponds perfectly to my expectations
Very good, a lot of choice.
A lot of choice, the packaging is careful and the delivery is very fast! I am delighted
The hat does not resemble the photo very much. The color and the fur are different.
Perfect as usual.
Very happy and fast
Very happy with the delivery and the product
Very good, easy