Reviews Chapellerie Traclet

9.4/10
★★★★★
based on 35973 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

My order was overlooked. I had to send an email for them to realize that my order had not been shipped after 1 month of waiting. I also received a different item from mine during the first shipment. The second shipment was the item with the correct name, but it had nothing to do with what I ordered 1 month earlier, the shape was different and the colors too. Maybe it was the old collection I had seen. Or if that is not the case, the addition of the term 'non-contractual photo' should be added. In any case, I am very disappointed...

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Acheteur Vérifié
purchased on 12/12/2020
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Answer from Chapellerie Traclet
Hello
please excuse us for this delay and this error.
Please send us a photo to [email protected] so we can make the change with the correct model.
Best regards
Traclet
5 /5
★★★★★

Very complete site with many models presented

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Acheteur Vérifié
purchased on 15/01/2021
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2 /5
★★☆☆☆

First order on this site and really disappointed. Cap ordered supposedly available within 48h. Cap received different from the one ordered, without any explanation and strangely the one actually ordered is no longer available for 3 to 4 weeks!!! So I think it was a default shipment. Otherwise, delivery of the wrong product was done within the deadlines.

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Acheteur Vérifié
purchased on 21/01/2021
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5 /5
★★★★★

Excellent quality of products and in accordance with the photos, I do not regret my purchase Fast and careful shipping, nothing to say.

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Acheteur Vérifié
purchased on 16/01/2021
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5 /5
★★★★★

Well-made site, simple ordering process, fast delivery and good quality products that meet expectations

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Acheteur Vérifié
purchased on 17/01/2021
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4 /5
★★★★☆

Clear navigation and a lot of choices

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Acheteur Vérifié
purchased on 03/01/2021
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3 /5
★★★☆☆

Sent the wrong model, even if it is quality. Too bad.

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Acheteur Vérifié
purchased on 17/01/2021
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5 /5
★★★★★

Satisfied with the information provided by your sales service and the delivery conditions of the order. See you soon for a next order

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

Great cap, exactly what I needed. Fast delivery, I recommend this very good site.

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Acheteur Vérifié
purchased on 21/01/2021
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5 /5
★★★★★

Very satisfied with the purchased item and the delivery.

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Acheteur Vérifié
purchased on 17/01/2021
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5 /5
★★★★★

Nothing to say fast delivery a recommended trustworthy site

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Acheteur Vérifié
purchased on 13/01/2021
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5 /5
★★★★★

Very good, I recommend

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

Delivery in 48h!

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Acheteur Vérifié
purchased on 18/01/2021
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5 /5
★★★★★

Excellent quality tricorn, in accordance with the description. A big thank you!

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Acheteur Vérifié
purchased on 21/12/2020
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5 /5
★★★★★

A very serious company with a complete and pleasant website to browse...

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Acheteur Vérifié
purchased on 09/01/2021
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 19/01/2021
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5 /5
★★★★★

Perfect and fast

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Acheteur Vérifié
purchased on 19/01/2021
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3 /5
★★★☆☆

Delivery in 3 weeks and a few days, followed up by phone twice. No feedback from the store on the delay. Had to settle for a 'product being restocked'.

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Acheteur Vérifié
purchased on 27/12/2020
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5 /5
★★★★★

Very reliable and excellent order and delivery service

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Acheteur Vérifié
purchased on 10/01/2021
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 12/01/2021
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4 /5
★★★★☆

Foreign manufacturing so we'll see over time...

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Acheteur Vérifié
purchased on 15/01/2021
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5 /5
★★★★★

I am very happy with my beret I don't take it off anymore... people look at me strangely and then I say that I am French

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

Speed of delivery.

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Acheteur Vérifié
purchased on 18/01/2021
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5 /5
★★★★★

All ok no issues

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Acheteur Vérifié
purchased on 19/01/2021
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5 /5
★★★★★

Perfect telephone contact. Order and receipt completed very quickly. Very very satisfied with my Anna hats patchworks cap with the desired patterns and the right size.

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

Perfect! Respect for very fast deadlines and the details of the order

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

Quality product! Packed with great care! I recommend! Thank you!!!

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Acheteur Vérifié
purchased on 03/01/2021
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5 /5
★★★★★

Fast, efficient, nothing negative to say. I recommend this merchant.

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Acheteur Vérifié
purchased on 15/01/2021
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5 /5
★★★★★

Headgear received quickly - Helpful advice on the size to choose.

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Acheteur Vérifié
purchased on 15/01/2021
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5 /5
★★★★★

Great choice, quality products, reasonable prices, very fast shipping

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Acheteur Vérifié
purchased on 15/01/2021
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4 /5
★★★★☆

Very good, varied

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Acheteur Vérifié
purchased on 15/01/2021
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5 /5
★★★★★

Very good and friendly service

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Acheteur Vérifié
purchased on 02/01/2021
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5 /5
★★★★★

Nice item

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Acheteur Vérifié
purchased on 04/01/2021
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5 /5
★★★★★

Very satisfied with the product Thank you

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Acheteur Vérifié
purchased on 19/01/2021
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5 /5
★★★★★

A good point for the speed of shipping and another for the video regarding the folding of the hat.

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Acheteur Vérifié
purchased on 18/01/2021
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5 /5
★★★★★

Nothing to say, fast and quality

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Acheteur Vérifié
purchased on 15/01/2021
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5 /5
★★★★★

The order was delivered quickly.

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Acheteur Vérifié
purchased on 19/01/2021
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5 /5
★★★★★

Deadline respected, nothing to complain about, quality product.

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Acheteur Vérifié
purchased on 02/01/2021
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 18/01/2021
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4 /5
★★★★☆

Honestly a very good hat for the price. I didn't give 5 stars because you can see some sewing threads from the inner band and on the edges of the hat, nothing dramatic though. Another small negative point is that you can notice some imperfections regarding the smoothing of the felt. 2 lumps of wool spotted for now, but I must be the only one to see them. In the end, if we consider the item in relation to the price, this hat is of impeccable quality.

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Acheteur Vérifié
purchased on 13/01/2021
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